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The Watermark at Brooklyn Heights - Senior Living in Brooklyn, NY

Address: 21 Clark Street, Brooklyn, NY 11201 Neighborhood: Brooklyn Heights Phone: (347) 343-4900 | Admissions: (347) 227-0688 Website: The Watermark at Brooklyn Heights Website

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Quick Overview

The Watermark at Brooklyn Heights occupies a landmark 1928 building, meticulously renovated to offer upscale senior living in one of New York City’s most desirable neighborhoods.

• Care Offered: Independent Living, Assisted Living, Memory Care, Short-Term Stays
• Pricing: Starts around $11,445/month (Base Rent for Studio/1BR, per direct inquiry; care costs are additional. See details below)
• Vibe: Luxury urban resort atmosphere within a historically significant building, emphasizing wellness, arts, and high-end amenities.
• Standout Features: Prime Brooklyn Heights location with stunning views, extensive luxury amenities (pool, spa, multiple dining venues, arts center), comprehensive care options including specialized memory support, housed in a beautifully restored historic hotel.
• Contour Score: (Not applicable - This section omitted as it requires external standardized criteria)

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Pricing, Fees & Contract Details

Understanding the costs associated with senior living is crucial. Here’s a breakdown based on information gathered for The Watermark at Brooklyn Heights:

Monthly Room Rates (Base Rent): (Note: Prices below were provided via direct inquiry but appear identical for Studio and 1 Bedroom, which may require clarification. These are estimates for base rent only; care services incur additional costs. Pricing is subject to change and verification with the facility is strongly recommended. Third-party sites suggest varying starting points.)

Room Type	Starting Price (Monthly)	Availability	Description / Notes
Studio	$11,445	Information provided	Base rent; care costs are additional. Specific floor plans vary.
1 Bedroom	$11,445	Information provided	Base rent; care costs are additional. Appears same as Studio; confirm with facility.
2 Bedroom	Price Not Provided	Information provided (blank)	Inquire directly for pricing and availability. Multiple floor plans exist.
Memory Care	Price Not Provided	(Requires inquiry)	Often includes higher level of care in pricing structure.

• Base Rent Includes: The monthly service fee typically unlocks access to gourmet dining (may have specific meal plans), amenities (fitness center, pool, salon/spa access, library, arts center), concierge services, Watermark University programs, housekeeping, basic utilities, and scheduled transportation (verify specifics). For Assisted Living/Memory Care, it includes access to care staff, though specific care services are priced separately.

Additional Costs & Fees:

Fee Type	Amount	Frequency	Notes
Community Fee	1 month’s rent	One-time	A common fee upon move-in.
Care Level Costs	Varies	Monthly	Based on individual needs assessment. Structure (tiers, points, fee-for-service) needs confirmation.
Other Fees	(Not specified)	(Varies)	May include guest meals, personal laundry, specialized activities, some salon/spa services, etc.

Contract Terms:

• Lease: Month-to-month lease agreement reported.
• Rent Stability: Rent increase policies not specified; inquire about history and notification period.

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Care Services & Medical Support

Levels of Care: The Watermark at Brooklyn Heights provides a continuum of care, allowing residents to age in place as needs change:

• Independent Living: For active seniors seeking a maintenance-free lifestyle with access to amenities and social opportunities. Care services are generally not included but can often be added à la carte or through home health agencies.
• Assisted Living: For residents needing support with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, and medication management, while maintaining independence.
• Memory Care: Specialized, secured environment for individuals with Alzheimer’s disease or other forms of dementia, featuring trained staff and tailored programming (Prema Memory Support℠ program).
• Short-Term Stays: Available for respite care or post-rehabilitation recovery, offering access to services and amenities on a temporary basis.

Care Planning:

• Your personalized care plan is created following an assessment upon move-in, conducted by a nurse.
• The process involves evaluating individual needs and preferences to determine the appropriate level of support required. Plans are typically reviewed and updated regularly or as needs change.

Medical Staff & Support:

• On-Site Professionals: Registered Nurse (RN) available on-site.
• Availability: 24/7 RN presence reported. Trained caregivers and associates are also available around the clock.
• Medication Management: Provided by Medication Technicians (Medtechs) staffed 24 hours, who visit resident apartments to administer medications according to the care plan.
• Emergency Protocol: In case of an emergency, a nurse will assess the resident, and emergency services (911) will be called as needed. Pull cords are available in apartments.
• Coordination: Facility likely assists with coordinating appointments with external healthcare providers, but details should be confirmed.

Specialized Care:

• Memory Care: Utilizes the “Prema Memory Support℠” program with Naya caregivers specially trained through the National Council of Certified Dementia Practitioners. The environment includes secure spaces like a private courtyard and greenhouse.
• Other Needs Handled: The facility is equipped to support residents across the spectrum of Independent Living, Assisted Living, and Memory Care needs. For highly specific or complex medical conditions, direct inquiry is recommended.

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Staffing

• Staffing Ratio: Reported as 1 staff member to 8 residents (1:8). (Note: This ratio may vary based on time of day, level of care wing, and specific roles included. Clarification is recommended.)
• Staffing Model: Employs RNs, Medtechs, specialized Naya caregivers (Memory Care), and other trained associates available 24/7.
• Staff Qualifications: Generally includes RNs, potentially LPNs, Certified Medication Technicians, Certified Nursing Assistants (CNAs) or Home Health Aides (HHAs), activities staff, dining staff, and concierge/administrative personnel. Specialized dementia care training is noted for Memory Care staff.
• Staff Tenure/Turnover: Information on staff turnover rate was not provided (”-”). (This is a key indicator of community stability and care consistency; it’s advisable to inquire about this directly.)

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Accommodations & Amenities

Resident Rooms:

• Furnishing: Rooms are offered with optional furnishing; basic furniture is included, but residents can bring their own. “Fully Furnished, Turn-Key Residences” are also mentioned as an option.
• Room Features: Residences feature designer kitchens or kitchenettes, modern bathrooms with zero-threshold walk-in showers, oversized mahogany-trimmed windows, and open floor plans. Many boast spectacular views of the New York Harbor, Brooklyn Bridge, or Manhattan skyline. Over 80 unique floor plans exist.
• Room Sizes: Studio, One Bedroom, and Two Bedroom residences are available. Specific square footage varies by floor plan.

Building Amenities & Services:

• Housekeeping: Weekly housekeeping service is provided.
• Laundry: Laundry services are available (confirm if included or additional cost; personal laundry vs. linens).
• Common Areas: Residents have access to multiple gourmet dining venues, a state-of-the-art Fitness Center, on-site Salon and Spa, warm-water Therapy Pool, Library (potentially with a wine bar), Art Gallery/Studio, Performing Arts Center/Theater, Tech Center, Sky Lounge/Rooftop Terrace, and a private Courtyard (especially for Memory Care). An interior Greenhouse is used for horticultural therapy in Memory Care.
• Transportation: Service is typically offered (implied by location focus and common senior living standards), but specific details (schedule, radius, cost) should be confirmed. Valet service is mentioned.
• Security: Includes 24/7 staff presence and potentially controlled access points. Memory Care unit is secured.

Safety Features:

• Fall Prevention: Measures include pull cords located throughout apartments and training provided to residents aimed at limiting falls. Zero-threshold showers in bathrooms also contribute to safety.
• Emergency Call System: Pull cords are present in apartments. Inquire about wearable pendant availability.

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Dining Experience

• Meals Served: Features Gourmet Dining in multiple restaurant-style venues. Optional room service is available. The primary dining area is the Main Dining Room.
• Dining Hours: Open dining hours reported from 7:00 am to 7:00 pm.
• Dietary Options: Accommodates various needs. Sample menus show Gluten Free, Vegan, and Heart Healthy options. “Gourmet Bites Cuisine” is offered for individuals with cognitive or physical challenges impacting eating. Ability to handle requirements like low-sodium is suggested; verify specific needs (e.g., Kosher) directly.
• Guest Meals: Typically available, often for an additional charge. Confirm policy and cost.

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Community Life & Activities

• Resident Community: Positioned as a luxury community, likely attracting active, engaged seniors. The average resident age is 81. As the facility “just opened” recently relative to the data collection time, the average length of stay is still being established, and the community culture is evolving. Current occupancy reported as 65 out of 250 potential residents (confirm current numbers). “Social considerations” were noted as “Nothing really” in the initial data, but extensive activities suggest an active social environment.
• Activities: Offers multiple daily activities led by staff, potentially including a dedicated Activities Director. Examples include live music (classical mentioned), book clubs, happy hours, award-winning Watermark University programs (classes, lectures), wellness and fitness programs (Yoga mentioned), arts programs (studio/gallery), cultural events (performing arts center), and social outings (per third-party sites).
• Visiting: Visiting hours were not specified. While staff are present 24/7, specific policies should be confirmed directly with the facility.
• Pets: Not listed on the official website, but multiple third-party sources indicate the community is “Pet Friendly”. (Verification with the facility is recommended regarding specific pet policies - size, type, fees, designated areas).

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Insurance & Payment Options

• Accepted Payers: Primarily private pay. Long Term Care Insurance (LTCI) is accepted; the facility reported that “they’ll submit [claims], you follow up.”
  • Important Note: Standard health insurance like Medicare does not typically cover ongoing assisted living room and board costs. It may cover short-term skilled nursing or therapy stays if criteria are met. Medicaid eligibility for assisted living (if applicable in NY for this facility) involves specific financial and medical requirements; inquire directly if needed.
• Insurance Billing: Facility assists with submitting claims to LTCI providers, but residents/families are responsible for follow-up and ensuring payment.
• Medicaid Specifics: No indication provided that this facility accepts Medicaid waivers for assisted living. Assume private pay unless confirmed otherwise.

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Location & Neighborhood

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The Watermark at Brooklyn Heights is situated in the highly desirable Brooklyn Heights neighborhood of Brooklyn. Its location in a historic landmark building offers residents stunning views and immediate access to the Brooklyn Promenade, local parks, diverse dining options, boutique shopping, and cultural attractions. The area is generally well-served by public transportation, providing connectivity to other parts of Brooklyn and Manhattan. Proximity to major hospitals in Brooklyn and Manhattan is also a benefit.

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Reputation & Reviews

• Third-Party Sites: Specific aggregate scores (like A Place For Mom or Google) were not provided in the source data, but research indicates generally very positive reviews on such platforms.
• Common Themes in Reviews: Positives frequently mention the beautiful and luxurious environment, the prime location and views, the extensive high-quality amenities, and the caring, professional staff. Some past online reviews noted concerns regarding food quality, although subsequent comments suggested improvements with a new chef.
• State Inspection Reports: A summary of state licensing inspections was not provided. (Accessing and reviewing recent inspection reports through the New York State Department of Health website is highly recommended for an objective assessment of regulatory compliance and quality of care. License #331-S-016 is listed).

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Our Perspective

(Synthesized analysis based on provided data)

The Watermark at Brooklyn Heights presents itself as a premier, luxury senior living option in an unparalleled urban setting. Its commitment to restoring a historic landmark and infusing it with high-end amenities and comprehensive care services is evident.

Pros:

• Exceptional Location: Situated in historic Brooklyn Heights with iconic views and neighborhood access.
• Luxury Amenities: Extensive offerings including multiple dining venues, pool, spa, fitness center, and arts/cultural spaces.
• Continuum of Care: Offers Independent Living, Assisted Living, and specialized Memory Care (Prema program), allowing residents to age in place.
• Historic & Aesthetic Appeal: Resides in a beautifully renovated landmark building with high-end design.
• Reported 24/7 RN Coverage: Provides a significant level of on-site medical oversight.

Cons:

• High Cost: Likely represents a significant financial commitment, positioning it at the upper end of the market. Pricing details require careful verification.
• Incomplete Data: Lack of readily available information on staff turnover rates and recent state inspection summaries necessitates further inquiry.
• Recently Opened: As a relatively new community (at the time of data collection), it has a shorter operational track record compared to more established facilities.
• Potential Inconsistencies: Some data points (like Studio/1BR pricing) require clarification.

Who Might Be a Good Fit Here?

• Financially resourceful seniors seeking a luxury, active, urban lifestyle.
• Individuals who highly value location, architectural significance, and extensive amenities.
• Seniors needing or anticipating the need for varying levels of care (Independent, Assisted, Memory) within the same community.
• Those prioritizing strong wellness, arts, and cultural programming.

Things to Ask About on a Tour:

• Clarify the base rent for different apartment types and sizes, and request a detailed breakdown of potential care level costs.
• Inquire about the current staff-to-resident ratios during different shifts (day, evening, overnight) and specifically within Memory Care.
• Ask about the current staff turnover rate and average staff tenure.
• Request to see recent state inspection reports or information on how to access them.
• Confirm the specific details of the transportation services offered.
• Verify the pet policy details.
• Ask about resident and family satisfaction survey results, if available.
• Discuss the specifics of the dining program, including meal plan options and how dietary needs beyond common ones are handled.

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Disclaimer: Information is gathered from facility-provided data, website research, public sources, and third-party sites as supplied. While we strive for accuracy, details like pricing, availability, and specific policies change frequently. Please verify all information directly with The Watermark at Brooklyn Heights before making any decisions.

Data Sources:

• Nursing Home Data Log (provided)
• Research Data Compilation (provided)
• Contact Information Data (provided)
• The Watermark at Brooklyn Heights Official Website (referenced in research)
• Third-Party Senior Living Directories (referenced in research)

Last Updated: April 14, 2025 (Based on simulated update date in provided contact info)

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