Bluemound Home

In recent reviews of a senior care facility, there were mixed opinions regarding the quality of the establishment. One visitor expressed disappointment with their tour, as they encountered an unpleasant smell upon entering and found that the staff was not aware of their scheduled visit. They also noted that the residents seemed unclean and the overall cleanliness of the facility was lacking. On the other hand, a former house manager praised the previous owners but criticized the new management for making false promises to employees about job security. They witnessed firsthand how the staff was overworked and understaffed, leading to a decline in the facility's quality. In fact, a Family Care worker even refused to place a resident there due to these concerns. However, another reviewer who worked part-time performing lawn and garden maintenance had a positive experience. They enjoyed interacting with patients on the back patio, finding their stories highly entertaining. The staff was attentive, regularly checking in on them and offering drinks during hot weather. Unfortunately, this reviewer had to leave due to an injury but expressed their desire to continue working at the facility. Further testimonials from employees and family members of residents consistently praised the caring staff and their dedication to providing excellent care. These individuals seemed genuinely invested in ensuring that residents felt comfortable and content during their stay, going above and beyond to maintain cleanliness in common areas and individual rooms. One grateful family member expressed their deep appreciation for the exceptional care provided to their aunt during her final year. Another prospective resident was pleased with a tour of the home, commenting on how clean and modern all the bedrooms appeared. A volunteer who assisted with community outreach activities mentioned positive experiences at both locations of this senior care facility. Residents enjoyed various engaging activities such as cookie decorating, Christmas carol sing-alongs, dancing exercises, and visits from therapy animals like Labradors. The homes were described as clean and well-maintained by dedicated staff who readily facilitated volunteers' interactions with residents. Lastly, a customer review found value in the friendly and helpful owner, though they mentioned one particular aide who their mother does not like at the facility. They acknowledged that the staff took care of their mother's needs, providing assistance with dressing and showering. However, it remained to be seen how the facility would respond as their mother's needs increased. This reviewer appreciated the smaller size of the facility and the willingness to accommodate personal preferences such as serving chocolate milk and bringing in outside food. In conclusion, these reviews portray a senior care facility with mixed opinions but an overall emphasis on dedicated and caring staff members. While some negative experiences were reported, there were also positive interactions highlighted by both employees and family members of residents. The facility's cleanliness standards varied according to different perspectives, although there were mentions of efforts made by staff members to maintain tidiness. Additionally, various engaging activities were provided for residents' enjoyment, contributing to their overall well-being.