Heartis North Shore

4.3 (38 reviews)
100 West River Woods Parkway, Glendale, WI 53212
(844) 490-3973

Heartis North Shore in Glendale, WI is a vibrant and welcoming assisted living community that specializes in memory care, focusing on a comfortable and stimulating environment.

Pricing Information

Monthly Cost: $4,995 - $7,550

Room Type Monthly Cost Area Comparison
Studio $4,995
Milwaukee County: $3,841
Wisconsin: $3,999
1 Bedroom $5,210
Milwaukee County: $3,057
Wisconsin: $3,412
2 Bedrooms $7,550
Milwaukee County: $2,654
Wisconsin: $3,111

Heartis North Shore offers premium pricing for its accommodations compared to both Milwaukee County and the broader Wisconsin state averages. Monthly costs for a studio at Heartis North Shore are set at $4,995, significantly higher than the county's average of $3,841 and the state's average of $3,999. The one-bedroom option follows a similar trend, priced at $5,210 while Milwaukee County averages just $3,057 and Wisconsin averages $3,412. For those seeking more space, a two-bedroom unit at Heartis is available for $7,550 - substantially above the county's rate of $2,654 and the state's average of $3,111. This pricing reflects Heartis North Shore's commitment to providing high-quality care and exceptional amenities in an upscale environment tailored for residents seeking a refined lifestyle.

Types of Care

Assisted Living Memory Care

About Heartis North Shore

Heartis North Shore in Glendale, WI is a vibrant and welcoming assisted

living community that specializes in memory care. Our goal is to provide a

comfortable and stimulating environment for individuals with memory

impairments, ensuring their safety and well-being.

Our community offers a wide range of amenities to enhance the residents'

quality of life. They can enjoy regular visits to our beauty salon, watch

their favorite shows on cable or satellite TV, socialize with fellow

residents in our cozy cafe or dining room, stay active in our fitness room,

and relax in our beautiful garden or spa. The fully furnished apartments

provide a comfortable living space for our residents, and they can also find

solace in our small library or gaming room. In addition, we offer Wi-Fi/high-speed

internet access so that residents can stay connected with their loved ones.

Our professional staff provides 24-hour supervision and assistance with

activities of daily living such as bathing, dressing, and transfers. We

coordinate closely with health care providers to ensure that each resident

receives the personalized care they need. Our dedicated team also manages

medication and provides specialized memory care programming to support

individuals with dementia or mild cognitive impairment.

At Heartis North Shore, we understand the importance of nutrition for

overall well-being. We offer meal preparation services that cater to special

dietary restrictions including diabetes diet. Our dining options are designed

to be delicious and nutritious.

We believe in providing an active and engaging lifestyle for our residents.

Our concierge services help coordinate various activities throughout the day,

including resident-run activities that encourage social interaction among

peers. There are plenty of nearby attractions such as cafes, parks,

pharmacies, restaurants, places of worship, hospitals for convenient

outings.

If you are looking for a warm and supportive community where your loved ones

will receive excellent care tailored to their specific needs, Heartis North

Shore is the perfect place for them to call home.

Review Summary

Heartis Village North Shore receives mixed reviews, often praised for its welcoming atmosphere, compassionate staff, and dedication to memory care. Residents and families appreciate the feeling of comfort, safety, and the variety of engaging activities like Bingo, fitness, and outings. Many find the food quality excellent and enjoy social interactions, particularly during themed meals and in the Bistro. However, some negative feedback exists regarding caregiver engagement (noted instances of staff being on phones) and concerns about inadequate personal care (hygiene issues like showers) for some residents, potentially linked to high staff turnover impacting call button response times. Dissatisfaction was also noted regarding limited food variety for some individuals and tour experiences that didn't meet expectations. Overall, while highlighting many positives, the reviews suggest areas for improvement in consistent care delivery and staff interaction.

Pros

  • Residents at Heartis experience a caring and compassionate environment, with staff who understand their needs.
  • The community offers a variety of enjoyable activities, such as Bingo, fitness classes, and outings to local attractions, fostering social connections among residents.
  • The facility is consistently clean and well-maintained, providing a pleasant atmosphere for both residents and visitors.
  • Many residents appreciate the excellent food quality and diverse meal options available throughout the day.
  • Families express gratitude for the welcoming staff who help make transitions smoother for their loved ones entering assisted living or memory care.
  • Residents feel comfortable and at home in bright, modern apartments with beautiful views of nature.
  • The presence of engaged staff contributes to a friendly community atmosphere that makes residents feel valued and supported.

Cons

  • The facility was not a good fit for the resident, as she required total care and they were unable to accommodate all of her needs.
  • The tour given did not include the requested assisted living area, leading to disappointment with the visit.
  • Residents were observed sitting around with nothing to do, lacking interaction with staff at the time of the visit.
  • There was concern that caregivers in memory care were often on their phones and not engaged with patients, resulting in inadequate care for some residents.
  • Communication regarding care assistance was slow when pressing the call button for help due to high staff turnover.
  • One resident did not like the food provided and had higher expectations, which contributed to an overall unsatisfactory experience for that individual.
  • A loved one rarely received showers or clean clothes, leading to hygiene concerns that were not adequately addressed by staff.
  • Despite being a newer facility with beautiful amenities, there were still issues with care quality and staffing engagement noted by visitors.

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Cafe
Devotional services on-site
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Garden view
Ground floor units
Guasts at mealtime
Guest parking
Handicap accessible
Hiking trails
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Outdoor space
Overnight guests
Party space
Resident parking
Respite or short term stays offered
Small library
Spa
TV room
Telephone
VA Benefits Consultation
Wheelchair accessible showers
Wi-Fi/high-speed internet

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Diabetic care
High acuity care
Hospice care
Hospice waiver
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Photos

A modern living room with elegant decor, featuring two armchairs, a central coffee table, and a fireplace adorned with artwork.
A modern living room with elegant decor, featuring two armchairs, a central coffee table, and a fireplace adorned with artwork.
A modern living room with stylish wallpaper, a comfortable sofa, and a television mounted on the wall.
A modern living room with stylish wallpaper, a comfortable sofa, and a television mounted on the wall.
A modern living room featuring a stylish sofa, neutral color palette, and sophisticated artwork.
A modern living room featuring a stylish sofa, neutral color palette, and sophisticated artwork.
Modern residential building with a landscaped entrance under a clear blue sky.
Modern residential building with a landscaped entrance under a clear blue sky.
A modern residential building with well-maintained landscaping under a cloudy sky.
A modern residential building with well-maintained landscaping under a cloudy sky.
A modern dining area with stylish lighting and ample natural light streaming through large windows.
A modern dining area with stylish lighting and ample natural light streaming through large windows.

Frequently Asked Questions

How much does it cost to live at Heartis North Shore in Glendale, WI?

Heartis North Shore offers premium pricing for its accommodations compared to both Milwaukee County and the broader Wisconsin state averages. Monthly costs for a studio at Heartis North Shore are set at $4,995, significantly higher than the county's average of $3,841 and the state's average of $3,999. The one-bedroom option follows a similar trend, priced at $5,210 while Milwaukee County averages just $3,057 and Wisconsin averages $3,412. For those seeking more space, a two-bedroom unit at Heartis is available for $7,550 - substantially above the county's rate of $2,654 and the state's average of $3,111. This pricing reflects Heartis North Shore's commitment to providing high-quality care and exceptional amenities in an upscale environment tailored for residents seeking a refined lifestyle.

What room types does Heartis North Shore offer?

Heartis North Shore offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.

Where is Heartis North Shore?

Heartis North Shore is located at 100 West River Woods Parkway, Glendale, WI 53212 in Milwaukee County, Wisconsin

Does Heartis North Shore provide care for residents with dementia or Alzheimer's disease?

Heartis North Shore offers a comprehensive range of features designed to enhance the quality of life for residents facing memory challenges. The 24-hour supervision ensures constant safety and support, while assistance with activities of daily living--such as bathing, dressing, and transfers--provides essential help that promotes dignity and independence. Coordination with healthcare providers ensures that medical needs are seamlessly addressed, supported by a dementia waiver that facilitates tailored care approaches. Incontinence care and meal preparation services further contribute to residents' comfort and well-being, while medication management helps maintain health stability. Engaging mental wellness programs and specialized memory care programming cater to cognitive needs, supporting both social interaction and cognitive stimulation. Additionally, transportation arrangements for medical appointments offer convenience and reassurance to families, creating a holistic environment focused on person-centered care.

What photos are available for Heartis North Shore in Glendale, Wisconsin?

Heartis North Shore on seniors.fyi includes 23 photos including images showing interior, decor, living room, artwork, lighting, dining, chandelier, television, and more.

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