Heritage Elm Grove
Heritage Elm Grove in Elm Grove, WI is an assisted living community offering apartments and specializing in Memory Care services for individuals with dementia or Alzheimer's disease.
Pricing Information
Monthly Cost: $4,825 - $5,770
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Studio | $4,825 | Waukesha County: $4,225 Wisconsin: $3,999 |
| 1 Bedroom | $4,825 | Waukesha County: $2,752 Wisconsin: $3,412 |
| 2 Bedrooms | $5,770 | Waukesha County: $2,524 Wisconsin: $3,111 |
Heritage Elm Grove offers competitive pricing for its accommodations, with monthly costs reflecting the unique value it provides to residents. For a studio room, the rate is $4,825, surpassing Waukesha County's average of $4,225 but aligning closely with the state's typical cost of $3,999. When considering a one-bedroom option, Heritage Elm Grove maintains the same price point at $4,825; this is significantly higher than both Waukesha County's average of $2,752 and Wisconsin's overall average of $3,412. The two-bedroom units are priced at $5,770, which again exceeds local and state averages substantially - $2,524 in Waukesha County and $3,111 across Wisconsin. These costs reflect not only the luxurious amenities and services offered by Heritage Elm Grove but also its position as a premium choice in an increasingly competitive market.
Types of Care
About Heritage Elm Grove
Heritage Elm Grove in Elm Grove, WI is an assisted living community that offers 2-bedroom apartments for residents. The community specializes in providing Memory Care services for individuals with dementia or Alzheimer's disease. Residents at Heritage Elm Grove can enjoy a variety of amenities to enhance their daily lives. On-site activities are available, as well as access to air-conditioned spaces and comfortable private bathrooms with bath tubs. A beautician is also available on-site, offering beauty salon services to residents. Cable or satellite TV is provided in each apartment, along with community-operated transportation for outings and appointments. The community also features a computer center, dining room, fitness room, gaming room, garden, and small library. The care services offered at Heritage Elm Grove ensure the safety and well-being of its residents. There is a 24-hour call system and supervision available, along with assistance for activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers is provided, as well as specialized memory care programming for those with cognitive impairments. Medication management and meal preparation are also included in the care services. Dining at Heritage Elm Grove is a delightful experience with international cuisine prepared by a professional chef. Special dietary restrictions such as low/no sodium or diabetic diets can be accommodated. Restaurant-style dining is provided in a spacious dining area. Engaging activities are an essential part of life at Heritage Elm Grove. Residents can participate in various community-sponsored activities and planned day trips. Devotional activities are offered both on-site and off-site, while educational speakers and fitness programs promote lifelong learning and wellness. Happy hour events, live musical performances, karaoke nights, and wine tastings provide entertainment options for residents. Located near essential amenities within the neighborhood, Heritage Elm Grove offers convenience for its residents. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals ensure easy access to daily necessities and recreational options. At Heritage Elm Grove, residents receive personalized care in a comfortable and engaging environment that promotes their overall well-being.
Review Summary
Heritage Elm Grove receives mixed reviews. Many praise the facility's warm atmosphere and the staff's caring and attentive nature, highlighting beautiful apartments, appealing amenities like the hair salon and movie theater, and engaging activities. However, significant concerns are raised regarding inconsistent care quality, slow response to maintenance issues, and lapses in medication management, which some reviewers found unacceptable despite the facility's attractive physical setting and recent management efforts to improve. Pricing is also noted as high compared to local averages.
Pros
- The staff at Heritage Elm Grove are caring, attentive, and responsive to both residents and their families.
- The facility has a comfortable and welcoming atmosphere, making it feel like home for the residents.
- Residents enjoy the food provided, with options for meals and snacks available throughout the day.
- The apartments are spacious and beautifully designed, offering private living accommodations that include kitchenettes and large windows overlooking courtyards.
- Heritage Elm Grove offers various amenities such as a hair salon, movie theater, gastropub/cafe area, and a lovely courtyard for residents to enjoy.
- There is a range of activities available to engage residents, including bingo, musicians visiting periodically, and movie nights.
- The physical therapy services provided have received positive feedback for helping residents make progress in their care.
- The newer director is actively working to improve the community by being receptive to family comments and concerns.
Cons
- The reviewer noted several bad experiences at Heritage Elm Grove, including inadequate responses to maintenance issues, such as a leaking toilet that took weeks to address.
- Complaints were raised about the staff's lack of attentiveness, with some workers being observed on their cell phones instead of providing care.
- A significant medication oversight was mentioned, where a resident did not receive necessary medications, and the director did not show genuine concern for resolving the issue.
- The laundry service was criticized for not properly handling linens and towels, leading to further dissatisfaction with cleanliness.
- Despite the appealing physical setting, there were reports of running out of supplies frequently and inconsistency in caregiver quality.
- While acknowledging improvements under new management, the reviewer expressed frustration over unmet promises during their experience at the facility.
- There were concerns regarding staffing levels, as caregivers appeared disengaged during visits, negatively impacting residents' care experiences.
- A visitor felt that the facility was overpriced compared to others they toured that offered comparable services.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Heritage Elm Grove in Elm Grove, WI?
Heritage Elm Grove offers competitive pricing for its accommodations, with monthly costs reflecting the unique value it provides to residents. For a studio room, the rate is $4,825, surpassing Waukesha County's average of $4,225 but aligning closely with the state's typical cost of $3,999. When considering a one-bedroom option, Heritage Elm Grove maintains the same price point at $4,825; this is significantly higher than both Waukesha County's average of $2,752 and Wisconsin's overall average of $3,412. The two-bedroom units are priced at $5,770, which again exceeds local and state averages substantially - $2,524 in Waukesha County and $3,111 across Wisconsin. These costs reflect not only the luxurious amenities and services offered by Heritage Elm Grove but also its position as a premium choice in an increasingly competitive market.
What room types does Heritage Elm Grove offer?
Heritage Elm Grove offers 1-bedroom apartments and 2-bedroom apartments.
Where is Heritage Elm Grove?
Heritage Elm Grove is located at 800 Wall Street, Elm Grove, WI 53122 in Waukesha County, Wisconsin
Does Heritage Elm Grove provide care for residents with dementia or Alzheimer's disease?
The features offered at Heritage Elm Grove are designed to create a supportive and nurturing environment for residents with dementia or Alzheimer's disease, significantly enhancing their quality of life. The 24-hour supervision ensures that residents are always monitored for safety and well-being, while assistance with activities of daily living--such as bathing, dressing, and transfers--promotes independence and dignity. Coordination with health care providers streamlines communication about each resident's health needs, complemented by tailored meal preparation and medication management to maintain proper nutrition and adherence to treatment plans. Specialized memory care programming addresses the cognitive challenges faced by individuals across varying stages of dementia, fostering engagement through meaningful activities. Furthermore, a mental wellness program promotes emotional support alongside incontinence care that addresses privacy concerns sensitively. Transportation arrangements for medical appointments enhance accessibility to necessary healthcare services, ensuring holistic care is consistently maintained. Collectively, these features not only accommodate essential physical needs but also cater to the emotional and cognitive well-being of residents, promoting a sense of community and familiarity that can alleviate some of the distress associated with memory disorders.
Does Heritage Elm Grove allow residents to have pets?
Yes, Heritage Elm Grove allows both dogs and cats.
What photos are available for Heritage Elm Grove in Elm Grove, Wisconsin?
Heritage Elm Grove on seniors.fyi includes 30 photos including images showing dining, interior, decor, floor plan, architecture, living room, lighting, bedroom, and more.
Need Help Finding the Right Care?
Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.
Get Free Consultation