The Legacy of DeForest

The Legacy of DeForest has generally received favorable reviews from families who have placed their loved ones in its care. Many reviewers appreciate the strong communication provided by the staff, which often mirrors the understanding and concern found within a family unit. One reviewer specifically noted how a staff member proactively addressed concerns about their mother’s well-being, suggesting that they were closely monitoring her calorie intake based on her active lifestyle of walking 6 to 10 miles daily. This level of attentiveness has instilled confidence in caregivers, making it clear that the facility takes an invested interest in each resident’s health and safety. While most aspects of The Legacy of DeForest are rated positively, including cleanliness and care services, there is a recurring concern regarding the quality of meals served at the facility. One reviewer mentioned that although they appreciated various elements of the community—including friendly interactions with staff—the food was notably unsatisfactory. Another review echoed this sentiment about meal quality while also touching upon staffing challenges faced by the facility; they highlighted ongoing turnover in kitchen help as contributing factors to this issue. Despite such setbacks, many families still express overall satisfaction with their experiences navigating life in this community. In addition to issues related to meal service and staffing shortages, some reviewers commented on the positive nature of staff interactions and activities available for residents. While acknowledging that the facility does struggle with staffing levels necessary for maintaining optimal operations—stating they are shorthanded—the consensus remains that those employed at The Legacy are nice and friendly people. These interpersonal relationships contribute greatly to creating an accepting atmosphere for residents and their families alike. Families have also shared heartwarming stories regarding the compassion shown by The Legacy's management team during difficult financial circumstances. One family recounted how they could not meet financial obligations yet received a gracious offer from the owner to accommodate both parents regardless of funds available at that time. Such gestures indicate a strong commitment to serving families holistically rather than purely through a business lens, suggesting an admirable ethos within The Legacy community. Another review from a daughter whose father is enrolled in a dementia care program praised the consistency in quality interactions she has had over more than a year’s time at The Legacy. She expressed gratitude for attentive staff members who regularly engage with residents while ensuring cleanliness throughout all facilities. This level of ongoing support is especially comforting for families coping with complex health issues like dementia since it underscores reliability and kindness during challenging times. However, not all experiences have been as positive as these testimonials illustrate; one potential client noted that promises made by staff were unfulfilled, leading them to ultimately seek care elsewhere for their loved one. This indicates that while many appreciate what The Legacy offers, there are instances when expectations set during initial discussions did not align with later experiences—a critical consideration for any family evaluating long-term care options. In summary, while The Legacy of DeForest excels in areas such as communication, cleanliness, and compassionate interaction from staff members—alongside great activities—it also faces challenges regarding food quality and staffing consistency. Overall feedback indicates a foundationally sound environment wherein many residents feel comfortable and supported despite some logistical hurdles inherent in managing such important services.