Highgate at Vancouver

4.8 (20 reviews)
9803 North East Hazel Dell Avenue, Vancouver, WA 98665
(844) 490-3973

Highgate at Vancouver in Vancouver, WA is an assisted living community offering a variety of housing options and levels of care including independent living, memory care, and respite care.

Types of Care

Assisted Living Independent Living Memory Care Respite Care

About Highgate at Vancouver

Highgate at Vancouver in Vancouver, WA is an assisted living community that offers a variety of housing options, including 2-bedroom apartments, condos/townhomes, and studio apartments. The community provides different types of care to cater to the individual needs of each resident, including independent living, memory care, and respite care.

Residents at Highgate enjoy a range of amenities designed to enhance their quality of life. These amenities include a beautician on-site and a beauty salon for residents to pamper themselves. There is also cable or satellite TV available for entertainment purposes. Community-operated transportation is provided for ease of mobility, and there is a computer center available for residents who wish to stay connected digitally.

Meals are served in a dining room with restaurant-style dining options, where residents can enjoy delicious and nutritious food prepared by the community's staff. There is also a full kitchen available for those who prefer to prepare their own meals. The apartments are fully furnished and equipped with private bathrooms and kitchenettes. Housekeeping services ensure that the living spaces are clean and tidy at all times.

Highgate provides various care services to support the well-being of its residents. This includes a 24-hour call system and supervision for peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available if needed. The community also caters to those with specific dietary restrictions or diabetes diets.

Residents have numerous opportunities for social engagement and entertainment through community-sponsored activities and resident-run activities. Fitness programs help promote physical health, while planned day trips offer opportunities for exploration outside the community. Religious services are also available for those who wish to practice their faith.

Convenience is key at Highgate with nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals making everyday errands and medical visits easily accessible.

Overall, Highgate at Vancouver provides a comfortable living environment with personalized care and a wide range of amenities to cater to the diverse needs and interests of its residents.

Review Summary

Highgate at Vancouver is characterized as an intimate, well-maintained community with a friendly and knowledgeable staff. Reviewers consistently praise the caring and attentive nature of the staff, noting their professionalism and ability to build personal relationships with residents. The facility's cleanliness, engaging activities (including exercise, games, and outings), and the quality of care, particularly in memory care, are highlighted as significant positives. The independent living villas ("cottages") are also seen as a unique benefit. While the facility is highly recommended, some reviewers noted that rooms are smaller than expected, the location is close to businesses causing potential noise, the meal schedule can be rigid, and pricing may be higher than other options. Overall, Highgate is commended for providing excellent, compassionate care and creating a welcoming environment.

Pros

  • The staff at Highgate at Vancouver is nice and knowledgeable about senior care.
  • The residents at Highgate at Vancouver seem to be having fun and enjoying their time.
  • The facility is well-maintained and the rooms are nice, albeit slightly smaller than other places toured.
  • The person who gave the tour was friendly, knowledgeable, and got along well with the reviewer's father.
  • The community at Highgate at Vancouver feels intimate and has a nice library and reading area.
  • The independent living villas are cute and provide residents with their own homes within the community.
  • The staff at Highgate at Vancouver is incredibly friendly and helpful towards residents in memory care.
  • Highgate Vancouver offers quality care that addresses physical, emotional, and cognitive needs of residents, earning trust from family members.
  • The activities provided by Highgate Vancouver are top-quality, engaging, and diverse for residents.
  • The rooms are maintained at a high level of cleanliness and the staff is kind, courteous, and helpful.
  • Staff members like Steve are particularly commended for their kindness and helpfulness towards residents.
  • Highgate Vancouver has provided excellent care for a mother with Alzheimer's throughout her disease progression, exceeding expectations.
  • Staff members across various departments display genuine care for the well-being of residents at Highgate Vancouver.
  • The nursing staff is excellent at keeping family members well-informed about their loved ones' conditions and providing exemplary care.
  • There is a feeling of caring among staff members who develop personal relationships with residents at Highgate Vancouver.
  • The staff treats residents with kindness and respect while promptly addressing any concerns or issues raised by family members.
  • Highgate has made the transition for residents seamless and easy while exceeding expectations in terms of trust placed in their ability to provide care.
  • Residents enjoy a variety of activities offered by Highgate including exercise, meals, bingo, happy hour, and van rides.
  • The staff at Highgate Vancouver is attentive to residents' needs and treats them with kindness and respect.
  • Residents and family members have a high level of trust in Highgate's ability to care for their loved ones.

Cons

  • The rooms at Highgate at Vancouver were smaller than other places toured.
  • The location of Highgate at Vancouver was too close to businesses, which detracted from the overall experience.
  • The strict meal schedule at Highgate at Vancouver was not suitable for some residents' lifestyles.
  • One reviewer's father-in-law was asked to leave the memory care unit, indicating a negative experience.
  • The behavior of one resident deteriorated after being unable to go out due to COVID-19 restrictions.
  • Some placements with Highgate Vancouver had unsatisfactory results prior to finding the facility.
  • There is a desire for more activities and social functions at Highgate, as well as a separate activity room.
  • Wait times for meals can be long due to limited staff members serving residents.

Amenities

Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Private bathrooms
Resident parking
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Walking wheelchair assistance

Photos

A modern hotel lobby featuring a cozy fireplace, elegant seating, and stylish artwork.
A modern hotel lobby featuring a cozy fireplace, elegant seating, and stylish artwork.
Elegant dining area with neatly arranged tables and chairs.
Elegant dining area with neatly arranged tables and chairs.
A cozy living room with a fireplace, stylish couches, and decorative shelves.
A cozy living room with a fireplace, stylish couches, and decorative shelves.
A storefront with a black car parked in front.
A storefront with a black car parked in front.
A cozy dining area with elegantly set tables and chairs, featuring soft natural light and decorative curtains.
A cozy dining area with elegantly set tables and chairs, featuring soft natural light and decorative curtains.
Outdoor patio area with metal tables and chairs on a sunny day.
Outdoor patio area with metal tables and chairs on a sunny day.

Frequently Asked Questions

What room types does Highgate at Vancouver offer?

Highgate at Vancouver offers 1-bedroom apartments, 2-bedroom apartments, Condos / townhomes, and Studio apartments.

Where is Highgate at Vancouver?

Highgate at Vancouver is located at 9803 North East Hazel Dell Avenue, Vancouver, WA 98665 in Clark County, Washington

Does Highgate at Vancouver provide care for residents with dementia or Alzheimer's disease?

Highgate at Vancouver offers a comprehensive suite of features designed to enhance the well-being and daily functioning of residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that individuals receive the personal support they need while promoting dignity and independence. Medication management is crucial for maintaining health, as it helps prevent potential complications from missed doses or incorrect medications. Thoughtfully prepared meals encourage proper nutrition while catering to dietary preferences or restrictions. The activities of daily living assistance fosters engagement in routine tasks, enhancing familiarity and comfort in their environment. Additionally, 24-hour supervision provides peace of mind for residents and families alike, ensuring safety at all times. The mental wellness program and specialized memory care programming specifically address the unique cognitive challenges faced by these individuals, promoting cognitive engagement and emotional health tailored to various stages of memory impairment, including mild cognitive impairment. Together, these features create a supportive atmosphere conducive to nurturing both physical and mental well-being for those experiencing memory challenges.

What photos are available for Highgate at Vancouver in Vancouver, Washington?

Highgate at Vancouver on seniors.fyi includes 6 photos including images showing dining, interior, decor, fireplace, garden, landscaping, lobby, seating area, and more.

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