Highlander Place

Highlander Place in Kelso, Washington, has emerged as a promising option for families seeking quality care and community engagement for their loved ones. Many reviews highlight the facility’s intimate setting, which houses around 40 residents, allowing for personalized attention from staff and a sense of belonging among residents. This smaller scale creates an environment that feels more like home than an institution. Families and residents alike appreciate the meaningful relationships that develop between caregivers and those they serve, with numerous anecdotes illustrating how staff members go above and beyond to meet the needs of residents. Visitors frequently comment on the well-maintained appearance of Highlander Place, noting its cheerful ambiance and inviting spaces. The central courtyard surrounded by woods offers a serene backdrop where residents can enjoy nature and potentially spot some wildlife. However, while the aesthetic appeal is often mentioned positively, some reviews pointed out concerns about room sizes being too small to accommodate personal furniture or additional comforts like couches or chairs. Despite these criticisms regarding space limitations, many families feel that the intimate atmosphere makes up for it through community support and staff interactions. An overwhelming theme throughout the reviews is praise for the staff at Highlander Place. Families consistently describe them as friendly, kind, and attentive to both resident needs and family inquiries. From administrative staff to caregivers—including RNs, CNAs, med techs, housekeeping personnel, and cooks—everyone is recognized for their dedication to creating a caring environment. Residents have formed friendships with their caregivers; one resident's positive experience highlighted how maintenance staff assisted him with day-to-day tasks while always maintaining a cheerful demeanor. The dining experience at Highlander Place also garners compliments from both residents and families. Reviewers report that meals are not only nutritious but diverse enough to offer five choices at each meal time—ensuring that residents find something appealing daily. The emphasis on social interaction during mealtimes further enriches life at Highlander Place; many residents look forward to sharing meals with fellow “Vets” or participating in organized activities such as barbecues or concerts held in communal areas. While most experiences shared are overwhelmingly positive regarding care quality via activities provided by a dedicated Activities Coordinator—and even various hobbies like arts & crafts—the lack of activity options reported by one reviewer serves as a reminder that expectations may vary widely among potential residents’ families. Nonetheless, most reviewers are impressed by the scheduled events designed to keep residents engaged physically and mentally. Many appreciate that Highlander Place encourages participation rather than allowing individuals to remain isolated in their rooms. Several long-term residents express gratitude for their time spent at Highlander Place; one individual shared how her mother has thrived there over three years due largely to supportive staff who listen attentively when concerns arise about care adjustments or personal preferences—all while ensuring safety within this cozy community framework filled with camaraderie amongst fellow seniors. In conclusion, Highlander Place appears committed not just to providing basic services but enriching lives through fostering connections within both its workforce and resident base—a quality reflected clearly through numerous heartfelt testimonials written by satisfied families eager to recommend this welcoming haven for others navigating similar transitions into assisted living arrangements.