Where the Heart is
Where the Heart is in Burlington, WA is an assisted living community that specializes in memory care, offering high acuity care and medication management.
Pricing Information
Monthly Cost: $3,400 - $6,010
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Semi-Private | $3,400 | Skagit County: $4,543 Washington: $4,267 |
| Studio | $5,130 | Skagit County: $4,135 Washington: $4,126 |
| 1 Bedroom | $6,010 | Skagit County: $3,743 Washington: $4,632 |
Where the Heart Is offers competitive monthly costs relative to Skagit County and the broader Washington state landscape. For a semi-private room, residents can expect to pay $3,400, significantly lower than the county average of $4,543 and the state average of $4,267. The studio option at Where the Heart Is is priced at $5,130, which surpasses both the county's cost of $4,135 and the state's average of $4,126. Conversely, for a one-bedroom unit, the facility charges $6,010 - this figure is notably higher than Skagit County's average of $3,743 but aligns more closely with Washington state's average of $4,632. Overall, while semi-private accommodations present a valuable opportunity for affordability at Where the Heart Is, studio and one-bedroom options reflect a different price dynamic that may warrant consideration from prospective residents.
Types of Care
About Where the Heart is
Where the Heart is in Burlington, WA is an assisted living community that specializes in memory care. Our dedicated staff provides high acuity care and medication management for residents who need extra support. We also offer incontinence care to ensure comfort and dignity for our residents. Our community boasts a variety of amenities designed to enhance the quality of life for our residents. With activities on-site, there is always something fun and engaging to do. Residents can enjoy beautiful views of our garden or relax in our indoor common areas. Our ground floor units are handicap accessible, and residents have access to Wi-Fi/high-speed internet. Meals at Where the Heart is are a delight for the senses. We serve a range of delicious options including international cuisine, low/no sodium meals, vegan, vegetarian, and no sugar options. Our dining experience offers restaurant-style dining as well as special dining programs. Room service is available for added convenience. We believe in nurturing the mind, body, and spirit of our residents through a variety of activities. Bible study groups, educational speakers, cooking classes, and day trips are just a few examples of the engaging opportunities we provide. We also host happy hours, karaoke nights, wine tastings, live musical performances, and offer devotional activities on-site provided by visiting clergy members. The location of Where the Heart is offers convenience and accessibility with various amenities nearby. There are 15 cafes to enjoy nearby along with 4 parks where residents can take leisurely walks or enjoy nature. For healthcare needs, there are 9 pharmacies and 30 physicians within close proximity. Should specialized medical attention be required, there are 3 hospitals nearby. At Where the Heart is in Burlington, WA we strive to create a warm and welcoming environment where residents can feel at home while receiving exceptional care tailored to their individual needs.
Review Summary
The experiences at Where The Heart Is are varied, with some families highly praising the compassionate and dedicated staff and the warm, home-like environment that encourages social interaction through engaging activities. They appreciate the flexibility and cleanliness of the facility. However, other reviews express significant concerns regarding deteriorating quality over time, citing inadequate staff training, lack of compassion from management, unsanitary conditions, poor handling of illness, loss of personal items, disappointing food options, and non-existent communication between staff and administration, leading some to regret choosing the facility.
Pros
- The staff at Where the Heart Is are truly caring and dedicated, providing vital support and companionship to residents and their families.
- Residents enjoy a warm, home-like environment that fosters meaningful relationships with both caregivers and fellow residents.
- Many families appreciate the community's flexibility and willingness to accommodate individual needs, ensuring a comfortable living experience for their loved ones.
- The facility offers a variety of engaging activities, allowing residents to stay active and socially connected.
- The open-living concept promotes social interaction among residents, enhancing their overall happiness and well-being.
- Families express gratitude for the helpfulness of the staff in assisting with transitions and addressing concerns.
- The cleanliness and maintenance of the facility contribute to a comfortable atmosphere for both residents and visitors.
- Positive dining experiences are noted, with meals generally being enjoyed by residents.
- Where the Heart Is is recommended by families as a good option for assisted living due to its supportive community and attentive staff.
Cons
- The quality of the facility deteriorated significantly over time, with inadequate staff training and a lack of compassion from management.
- The reviewer describes a lack of procedures for handling illness among residents and expresses dissatisfaction with lost personal items, such as false teeth.
- A family member observed extremely unsanitary conditions, including dirty diapers and vomit left unaddressed, leading to serious health issues for their loved one.
- Food options were disappointing, as they were too spicy and not well-received by some residents.
- Despite having initially been promised services, those services were never delivered, resulting in frustration for families.
- One reviewer expressed regret about moving their loved one into the facility due to poor experiences overall.
- Communication between floor staff and administration was described as nonexistent or very poor, impacting resident care negatively.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Where the Heart is in Burlington, WA?
Where the Heart Is offers competitive monthly costs relative to Skagit County and the broader Washington state landscape. For a semi-private room, residents can expect to pay $3,400, significantly lower than the county average of $4,543 and the state average of $4,267. The studio option at Where the Heart Is is priced at $5,130, which surpasses both the county's cost of $4,135 and the state's average of $4,126. Conversely, for a one-bedroom unit, the facility charges $6,010 - this figure is notably higher than Skagit County's average of $3,743 but aligns more closely with Washington state's average of $4,632. Overall, while semi-private accommodations present a valuable opportunity for affordability at Where the Heart Is, studio and one-bedroom options reflect a different price dynamic that may warrant consideration from prospective residents.
Where is Where the Heart is?
Where the Heart is is located at 410 S Norris St, Burlington, WA 98233 in Skagit County, Washington
Does Where the Heart is provide care for residents with dementia or Alzheimer's disease?
The features offered by Where the Heart is play a crucial role in supporting individuals with dementia or Alzheimer's disease through comprehensive and tailored care. The 24-hour supervision ensures residents are always monitored for safety, while assistance with activities of daily living, such as bathing, dressing, and transfers, promotes dignity and helps maintain personal hygiene. Coordination with healthcare providers alongside medication management ensures that medical needs are met promptly and appropriately. Meal preparation and service cater to nutritional needs while considering specific dietary restrictions often associated with dementia. Incontinence care addresses significant hygiene concerns, reducing discomfort for residents. Specialized memory care programming and mental wellness initiatives foster cognitive engagement, enhancing quality of life. Furthermore, transportation arrangements for medical appointments facilitate access to necessary healthcare services without added stress for residents or families. Collectively, these features create a supportive environment that respects the unique challenges faced by individuals in varying stages of cognitive decline.
Does Where the Heart is allow residents to have pets?
Yes, Where the Heart is allows both dogs and cats.
What photos are available for Where the Heart is in Burlington, Washington?
Where the Heart is on seniors.fyi includes 18 photos including images showing interior, dining, landscaping, living room, decor, windows, garden, building, and more.
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