The Waterford at Virginia Beach

4.4 (215 reviews)
5417 Wesleyan Dr, Virginia Beach, VA 23455
(844) 490-3973

The Waterford at Virginia Beach is an assisted living community specializing in Memory Care, offering comfortable studio apartments and a variety of amenities and personalized care services.

Pricing Information

Monthly Cost: $3,095 - $4,495

Room Type Monthly Cost Area Comparison
Studio $3,095
Virginia Beach city: $3,962
Virginia: $4,436
Semi-Private $4,495
Virginia Beach city: $3,903
Virginia: $3,991
1 Bedroom $4,495
Virginia Beach city: $4,190
Virginia: $4,257

The Waterford at Virginia Beach offers competitive monthly costs for its various room types, making it an appealing option in the region. For a studio, residents will find a monthly fee of $3,095, significantly lower than the Virginia Beach city average of $3,962 and even more so compared to the state average of $4,436. Similarly, the one-bedroom units are priced at $4,495, aligning closely with the city's average of $4,190 while being slightly above the state average of $4,257. For those considering semi-private accommodations, The Waterford's price of $4,495 is notably higher than Virginia Beach's city rate of $3,903 but stays within a reasonable range compared to Virginia's overall state cost of $3,991. Overall, The Waterford provides a blend of affordability and quality living options that cater to various needs within the community.

Types of Care

Assisted Living Memory Care

About The Waterford at Virginia Beach

The Waterford at Virginia Beach in Virginia Beach, VA is an assisted living community that specializes in Memory Care for individuals needing support and care for memory-related conditions. Our community offers comfortable studio apartments for residents to call home. At The Waterford, we provide a variety of amenities to enhance the quality of life for our residents. Our on-site activities keep residents engaged and entertained, while our air-conditioned apartments ensure comfort year-round. We have a beautician on-site to help residents look and feel their best, and cable or satellite TV is available in each apartment for entertainment. The Waterford features a charming garden with scenic views where residents can relax and enjoy nature. Ground floor units are available for easy accessibility, and guest parking is provided for visitors. Our community is handicap accessible, ensuring that all residents can navigate their surroundings comfortably. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Indoor common areas offer spaces for socializing and relaxation, while outdoor common areas provide opportunities to enjoy fresh air and sunshine. For special occasions or gatherings, party spaces are available. Residents at The Waterford have convenient access to transportation and parking facilities. We also offer VA Benefits Consultation for eligible veterans. In terms of care services, our dedicated staff provides various levels of assistance based on individual needs. Companion care is available for those who require companionship and support with daily tasks. Diabetic care is offered for individuals managing diabetes, while high acuity care caters to those with complex medical needs. Hospice care is provided for residents requiring end-of-life support, while incontinence care ensures comfort and dignity for those with bladder or bowel control issues. Medication management services are available to ensure proper administration of medications. Physical therapy is offered to assist with mobility and strength training, while psychiatric care supports residents with mental health conditions. Walking wheelchair assistance is provided to help individuals move around the community safely. Dining is an important aspect of our community, and we strive to offer a variety of nutritious and delicious options. Our professional chef prepares meals that cater to different dietary needs, including gluten-free, low/no sodium, no sugar, organic, and vegetarian choices. Engaging activities are a key part of life at The Waterford. Residents can participate in art classes, arts and crafts, book clubs, cooking classes, day trips and outings to explore the local area. Devotional activities both on-site and off-site are available for spiritual well-being. Educational speakers and lifelong learning opportunities are offered to promote mental stimulation. Games, gardening clubs, happy hour events, karaoke sessions, live musical performances, religious services, story readings, Wii bowling tournaments, wine tastings, and yoga or chair yoga classes provide further options for residents to engage in leisure activities. Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options like buses or taxis,and theaters; The Waterford offers convenient access to various amenities outside the community. At The Waterford at Virginia Beach in Virginia Beach, VA residents can enjoy a vibrant lifestyle while receiving personalized care in a supportive environment.

Review Summary

The Waterford at Virginia Beach receives mixed feedback. Many families praise the caring staff, cleanliness, and engaging activities, feeling their loved ones are safe and welcomed. Strengths highlighted include responsive staff, prompt maintenance, and a well-organized environment. However, concerns exist regarding staffing levels in the memory care unit, an unpleasant odor in that area, issues with billing (including overcharging and veteran benefits), perceived less interactive staff during enrollment, and dissatisfaction with food quality and dining room capacity. Some residents and families also reported unresolved maintenance issues and poor communication regarding care levels. Despite these issues, many recommend The Waterford for its compassionate environment, though prospective families are advised to consider both positive and negative experiences.

Pros

  • The Waterford at Virginia Beach has provided a wonderful experience for residents, with staff that genuinely care and keep families informed about events and activities.
  • Residents enjoy a clean, beautiful environment where they feel safe and welcomed as part of a family-like community.
  • Maintenance issues are addressed promptly, demonstrating the staff's commitment to resident comfort and wellbeing.
  • The facility is well-organized, making the transition easier for both residents and their families.
  • Many visitors found the staff knowledgeable, friendly, and attentive during tours, ensuring all questions were thoroughly answered.
  • Various amenities including a library, movie room, and dining options contribute to an engaging community atmosphere for residents.
  • Overall care for residents is highly praised, with many families reporting satisfaction with the level of attention received by their loved ones.

Cons

  • The memory care unit at The Waterford at Virginia Beach smelled awful and was often short-staffed, with no observable activities for residents.
  • There were significant issues with billing, including overcharging and failure to process veteran’s benefits as requested, leading to frustration for the family.
  • Staff members were perceived as less interactive and personable during the enrollment process compared to other facilities.
  • The dining room lacked enough chairs, and residents complained about the quality of the food being bland and not well-cooked.
  • Communication regarding care levels promised in agreements was inadequate, and residents frequently had difficulty finding staff when they needed assistance.
  • Items in resident rooms were reported as damaged or broken without repair despite being reported multiple times.
  • Cleanliness issues persisted, with dirty utensils and plates frequently noted during meals, as well as inconsistent room cleaning services.
  • Families felt misled by financial paperwork that did not match verbal commitments, leading to confusion regarding payments owed after billing discrepancies arose.

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Cafe
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Garden view
Ground floor units
Guasts at mealtime
Guest parking
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Outdoor space
Party space
Private bathrooms
Resident parking
Respite or short term stays offered
Restaurant-style dining
Small library
Spa
TV room
Telephone
VA Benefits Consultation
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Companion care
Diabetes diet
Diabetic care
High acuity care
Hospice care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Physical therapy
Psychiatric care
Special dietary restrictions
Specialized memory care programming
Walking wheelchair assistance

Photos

The Waterford at Virginia Beach
The Waterford at Virginia Beach
The Waterford at Virginia Beach
The Waterford at Virginia Beach
The Waterford at Virginia Beach
The Waterford at Virginia Beach
The Waterford at Virginia Beach
The Waterford at Virginia Beach
The Waterford at Virginia Beach
The Waterford at Virginia Beach
A spacious dining area with wooden floors, multiple tables and chairs, ambient lighting, and a television mounted on the wall.
A spacious dining area with wooden floors, multiple tables and chairs, ambient lighting, and a television mounted on the wall.

Frequently Asked Questions

How much does it cost to live at The Waterford at Virginia Beach in Virginia Beach, VA?

The Waterford at Virginia Beach offers competitive monthly costs for its various room types, making it an appealing option in the region. For a studio, residents will find a monthly fee of $3,095, significantly lower than the Virginia Beach city average of $3,962 and even more so compared to the state average of $4,436. Similarly, the one-bedroom units are priced at $4,495, aligning closely with the city's average of $4,190 while being slightly above the state average of $4,257. For those considering semi-private accommodations, The Waterford's price of $4,495 is notably higher than Virginia Beach's city rate of $3,903 but stays within a reasonable range compared to Virginia's overall state cost of $3,991. Overall, The Waterford provides a blend of affordability and quality living options that cater to various needs within the community.

What room types does The Waterford at Virginia Beach offer?

The Waterford at Virginia Beach offers 1-bedroom apartments and Studio apartments.

Where is The Waterford at Virginia Beach?

The Waterford at Virginia Beach is located at 5417 Wesleyan Dr, Virginia Beach, VA 23455 in Virginia Beach city, Virginia

Does The Waterford at Virginia Beach provide care for residents with dementia or Alzheimer's disease?

The Waterford at Virginia Beach offers a comprehensive suite of features designed to support residents with dementia or Alzheimer's disease, enhancing their quality of life while addressing specific needs. Continuous 24-hour supervision ensures that residents receive immediate assistance and reassurance, fostering a secure environment. By providing assistance with activities of daily living, including bathing, dressing, and transfers, the facility promotes independence while ensuring safety and dignity. Incontinence care is also integral to maintaining comfort. Coupled with tailored meal preparation and service, the dietary needs of residents are met in a way that is both nutritious and enjoyable. Medication management is crucial for maintaining health stability amidst cognitive challenges. The inclusion of mental wellness programs and specialized memory care programming further enriches the resident experience by stimulating cognitive function and engagement. Additionally, physical therapy supports mobility and overall health, providing holistic care that caters to both physical and emotional well-being in the face of mild cognitive impairment or more advanced stages of memory loss.

Does The Waterford at Virginia Beach allow residents to have pets?

Yes, The Waterford at Virginia Beach allows both dogs and cats.

What photos are available for The Waterford at Virginia Beach in Virginia Beach, Virginia?

The Waterford at Virginia Beach on seniors.fyi includes 20 photos including images showing interior, bedroom, dining, decor, fireplace, architecture, building, living room, and more.

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