Bickford of Suffolk

Bickford assisted living community in Suffolk, Virginia has garnered rave reviews from multiple individuals who have had personal experiences with the facility. One reviewer was particularly impressed during their tour, noting that the staff was friendly and knowledgeable. However, they did mention that the price of Bickford was higher compared to others in the area. Another individual shared their positive experience with their mother-in-law residing at Bickford for almost three years. They praised the beautifully decorated one-level facility and the warm and welcoming staff. According to them, everyone at Bickford goes above and beyond to ensure the comfort and well-being of their loved one. The family meetings held by the staff throughout the year were also appreciated as they provided a great way to connect with everyone. A daughter of a resident expressed her satisfaction with Bickford's attention to her father's medical needs. Despite his dementia, he is still able to do things for himself to some extent. The daughter commended the staff for promptly notifying her after her father experienced falls and for providing excellent nursing care when a medical condition arose. She also mentioned how effective Bickford's COVID-19 protocols were in keeping residents safe. One reviewer mentioned that while their mother could be difficult at times, Bickford managed her well, making her feel comfortable and at ease. The only downside mentioned was subpar food quality, prompting them humorously to suggest cooking meals for all residents themselves. Another individual highly praised Bickford as a family-oriented community that feels like someone's home as soon as you walk in. They commended the friendly and personable staff and expressed gratitude for having their family member reside there. One short review highlighted Bickford as a good place to work without providing further details or context. The upcoming opening of a Bickford location in Virginia Beach was eagerly anticipated by one satisfied reviewer who found it to be a fantastic facility for memory care support. They admired the friendly attitudes of the staff and expressed excitement about the new location. The cleanliness and spaciousness of Bickford were praised by a reviewer who mentioned large dining areas, a game room, and helpful staff. They also noted that interactions between staff and residents were positive. In terms of amenities and layout, one reviewer described their tour experience at Bickford. They mentioned the nice-sized rooms, a dining area with small tables and a bar set up, as well as a game room/movie room. The facility includes an Alzheimer's and dementia area with enhanced security measures. The overall impression was of a clean, modern environment without any unpleasant odors. While the majority of reviews were positive, one individual expressed disappointment with certain aspects of Bickford. They criticized a medication change without proper communication, issues with receiving finger food for their blind sister, lack of sufficient staff with knowledge of aggressive forms of dementia in the memory center, and little interaction from the facility's director following the passing of their father. Overall, Bickford assisted living community in Suffolk received high praise for its welcoming atmosphere, caring staff, beautiful decor, efficient operations, well-rounded activities program, and commitment to resident safety during challenging times such as COVID-19. However, there were isolated concerns about price comparison to other facilities in the area, food quality, communication regarding medication changes, specific dietary needs for visually impaired individuals, specialized care for aggressive forms of dementia in the memory center, and lack of personal attention from higher management during times of loss.