Highland House
Highland House in Clifton Forge, VA, is a skilled nursing facility and assisted living community offering various care services, amenities, and engaging activities with competitive pricing.
Pricing Information
Monthly Cost: $2,130 - $2,910
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Semi-Private | $2,130 | Botetourt County: $3,615 Virginia: $3,991 |
| Studio | $2,610 | Botetourt County: $4,535 Virginia: $4,436 |
| 1 Bedroom | $2,910 | Botetourt County: $3,501 Virginia: $4,257 |
Highland House offers competitive pricing for its accommodation options when compared to both Botetourt County and the broader state of Virginia. For a semi-private room, residents at Highland House pay $2,130 per month, significantly lower than the county average of $3,615 and the state average of $3,991. Similarly, the studio units are priced at $2,610, which is more affordable than Botetourt County's rate of $4,535 and Virginia's average of $4,436. Even for one-bedroom apartments, where Highland House charges $2,910, the costs remain attractive compared to the county's $3,501 and a statewide average of $4,257. This pricing strategy underscores Highland House's commitment to providing quality living options that are accessible without compromising on comfort or care.
Types of Care
About Highland House
Highland House in Clifton Forge, VA is a skilled nursing facility that provides top-notch care services to its residents. With 24-hour supervision and assistance with activities of daily living, individuals can feel safe and well-cared for in this community. The staff at Highland House are dedicated to providing the highest quality of care, including assistance with bathing, dressing, and transfers. They also offer companion care for those who may need extra support. Residents at Highland House enjoy numerous amenities that enhance their comfort and well-being. The community boasts air-conditioned indoor common areas where residents can socialize and engage in various activities. There is also a fully furnished dining room where delicious meals are served restaurant-style, taking into consideration special dietary restrictions such as low/no sodium or diabetic diets. Room service is available for those who prefer to dine in the comfort of their own rooms. The community offers a wide range of engaging activities on-site to keep residents active and entertained. From art classes and crafts to book clubs and brain fitness programs, there is something for everyone to enjoy. Residents can also participate in day trips, outings, and scheduled daily activities organized by the community. Special events like birthday parties, BBQs or picnics, live dance or theater performances, and religious services further enhance the vibrant atmosphere of Highland House. Highland House understands the importance of mental wellness and provides a mental wellness program for residents' emotional well-being. Physical therapy services are also available for those who require additional support. Convenience is key at Highland House with amenities such as a computer center, small library, TV room with cable or satellite TV, Wi-Fi/high-speed internet access throughout the premises, guest parking, resident parking, laundry facilities on-site, move-in coordination services, private cleaning services, transportation & parking options available. With 2 cafes nearby along with pharmacies, restaurants, parks,and places of worship within close proximity (in total 16 places of worship), residents have easy access to essential services and recreational opportunities. Highland House in Clifton Forge, VA is a community that prioritizes the overall well-being of its residents by providing excellent care services, a wide range of amenities, engaging activities, and convenient access to nearby establishments.
Review Summary
Highland House in Clifton Forge, VA receives mixed reviews. Many praise its kind and supportive staff, the beautiful rural location, cleanliness, homelike atmosphere, top-notch medical care, engaging activities, and prompt communication. However, significant concerns are raised by other reviewers regarding food quality, perceived lack of staff education and understaffing leading to neglected call buttons, lack of stimulating activities, poor leadership from the administrator, and unfulfilled promises, leading some families to regret their choice. Despite these criticisms, some families report positive experiences and satisfaction with the care provided.
Pros
- The staff at Highland House are kind, helpful, and supportive, creating a welcoming environment for residents and their families.
- The facility offers a range of amenities that cater to the needs of elderly residents, including easy accommodations in the living spaces.
- Residents appreciate the friendly interactions and attentiveness of the staff, which fosters a sense of community.
- Highland House is located in a beautiful rural area, allowing residents to stay connected to their local community.
- Many visitors commend the cleanliness of the facility and its homelike atmosphere.
- The medical care provided at Highland House is considered top-notch, ensuring that residents receive quality attention during their stay.
- Planned events and activities contribute to a joyful community experience among residents.
- Families express gratitude for the staff's prompt communication regarding any changes or updates about their loved ones' care.
Cons
- The family Christmas meal was extremely disappointing, consisting entirely of carbohydrates and poorly prepared food.
- The staff at Highland House lacks education, leading to inadequate care for the residents.
- Residents often experience understaffing, resulting in neglected call buttons and insufficient assistance.
- Activities meant to stimulate residents do not take place, rendering the meal calendar merely for show.
- The facility administrator has demonstrated poor leadership and becomes rude when handling concerns from families.
- Promises made by management regarding care quality are frequently unfulfilled.
- The overall quality of meals is subpar, with food often coming from frozen sources rather than being freshly prepared.
- Visitors on weekends struggle to find staff members available for assistance or notice that areas remain uncleaned throughout the day.
- Overall experiences lead families to regret placing their loved ones in this facility, noting it as a stressful environment towards the end of life.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Highland House in Clifton Forge, VA?
Highland House offers competitive pricing for its accommodation options when compared to both Botetourt County and the broader state of Virginia. For a semi-private room, residents at Highland House pay $2,130 per month, significantly lower than the county average of $3,615 and the state average of $3,991. Similarly, the studio units are priced at $2,610, which is more affordable than Botetourt County's rate of $4,535 and Virginia's average of $4,436. Even for one-bedroom apartments, where Highland House charges $2,910, the costs remain attractive compared to the county's $3,501 and a statewide average of $4,257. This pricing strategy underscores Highland House's commitment to providing quality living options that are accessible without compromising on comfort or care.
What room types does Highland House offer?
Highland House offers 1-bedroom apartments.
Where is Highland House?
Highland House is located at 3501 Longdale Furnace Road, Clifton Forge, VA 24422 in Botetourt County, Virginia
Does Highland House allow residents to have pets?
Yes, Highland House allows both dogs and cats.
What photos are available for Highland House in Clifton Forge, Virginia?
Highland House on seniors.fyi includes 5 photos including images showing interior, decor, salon, nature, bedroom, artwork, building, outdoors, and more.
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