HarborChase Of Germantown
HarborChase of Germantown in Memphis, TN is a welcoming assisted living community that offers 2-bedroom apartments for individuals seeking memory care services.
Types of Care
About HarborChase Of Germantown
HarborChase of Germantown in Memphis, TN is a welcoming assisted living community that offers 2-bedroom apartments for individuals seeking memory care services. Our community provides a comfortable and safe environment where residents can receive the support they need while enjoying a fulfilling lifestyle.
Our residents benefit from a wide range of amenities designed to enhance their overall well-being. We have an on-site beauty salon for pampering sessions, cable or satellite TV in each apartment for entertainment, and a spacious dining room where delicious meals are served. Apartments are fully furnished and include a convenient kitchenette for those who want to prepare snacks or light meals. Outdoor spaces and gardens provide opportunities for relaxation and enjoying nature. We also offer housekeeping services to ensure that our residents' living spaces remain tidy.
At HarborChase of Germantown, we understand the importance of providing comprehensive care services tailored to individual needs. Our highly-trained staff members are available 24/7 to provide supervision and assistance with daily activities such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure seamless medical care. Additionally, our specialized memory care programming caters to those with dementia or mild cognitive impairment.
Residents with specific dietary needs can rest assured knowing that we accommodate special dietary restrictions. Whether it's diabetes diet or other requirements, our team is dedicated to promoting optimal health through proper nutrition. Medication management is also provided to ensure the timely administration of prescribed medications.
Promoting mental wellness among our residents is another priority at HarborChase of Germantown. We offer a mental wellness program aimed at enhancing cognitive abilities, fostering social engagement, and reducing anxiety or depression associated with memory-related conditions.
Transportation arrangements are made for medical appointments, ensuring that residents can easily access essential healthcare services when needed. Additionally, we offer activities such as fitness programs and scheduled daily activities that encourage socialization and personal growth within our vibrant community.
Located in Memphis, TN, our community enjoys a convenient location with several amenities and services nearby. Residents can explore nearby cafes, parks, pharmacies, restaurants, places of worship, and medical facilities, offering them easy access to essential resources.
At HarborChase of Germantown, our dedicated team strives to create a caring and supportive environment for each resident. Through personalized care services and a vibrant community atmosphere, we aim to enhance the quality of life for individuals seeking memory care assistance.
Review Summary
HarborChase of Germantown has garnered both praise and criticism from families regarding the care and services offered to their loved ones, highlighting a complex range of experiences within the facility. Positive feedback emphasizes the inviting atmosphere, spacious and modern rooms, excellent dining experience, friendly staff, engaging activities, and exceptional maintenance. Families feel reassured by attentive care. However, criticisms include issues with medical care oversight, cleanliness lapses, lack of stimulating activities (sometimes reduced to watching TV), perceived understaffing, poor communication from management, missing personal items, inadequate regular check-ins on residents, unfulfilled management promises, and overall dissatisfaction with the memory care section for some families. Despite these mixed reviews, some individuals lauded staff compassion, especially during difficult times, and praised efforts in organizing activities. The facility is described as beautiful, but consistency in all areas is needed to solidify trust.
Pros
- The HarborChase of Germantown features lovely facilities with a warm, inviting atmosphere and caring staff who prioritize residents' well-being.
- Residents enjoy spacious, modern rooms that feel like home, complete with updated amenities and beautiful decor.
- The dining area is open and airy, offering excellent food and a pleasant dining experience that residents appreciate.
- Staff members are friendly and approachable, providing good communication and support to families regarding their loved ones' care.
- The facility offers a variety of engaging activities designed to stimulate residents, promoting social interaction and enjoyment among them.
- Maintenance staff is exceptional, ensuring that the environment remains clean and well-kept.
- Families feel reassured by the attentive care provided by nurses and care partners within the community.
- Residents have access to live entertainment and special events that create a vibrant community atmosphere.
Cons
- The parent was not being well cared for regarding health needs despite paying extra for services.
- There were cleanliness issues, with the room floor often dirty and the bathroom unpleasant.
- The activities offered were lacking in stimulation, frequently reducing to watching TV in a big room.
- Management was primarily responsible for many problems, and it seemed the facility was understaffed.
- Communication from the facility to families was poor, with important changes and updates not being communicated.
- Valuable personal items went missing shortly after moving in, causing distress to the family.
- Staff failed to check on residents regularly, leading to missed meals and inadequate care during critical times.
- Promises made by management regarding care and communication were not fulfilled, leading to a disappointing experience overall.
- The facility turned a traumatic time for families into a nightmare due to inadequate support and attention to their loved ones' needs.
- Families expressed dissatisfaction with the memory care section of the facility, advising others to seek alternatives for such specialized care.
Amenities
Care Services
Photos
Frequently Asked Questions
What room types does HarborChase Of Germantown offer?
HarborChase Of Germantown offers 1-bedroom apartments and 2-bedroom apartments.
Where is HarborChase Of Germantown?
HarborChase Of Germantown is located at 6300 Briarcrest Avenue, Memphis, TN 38120 in Shelby County, Tennessee
Does HarborChase Of Germantown provide care for residents with dementia or Alzheimer's disease?
HarborChase of Germantown's suite of features is meticulously designed to support residents with dementia or Alzheimer's, fostering an environment conducive to their unique needs. Assistance with dressing and bathing ensures personal hygiene and dignity, which can significantly enhance a resident's self-esteem and comfort. Medication management helps maintain adherence to treatment plans, crucial for managing cognitive decline effectively. Meal preparation and service provide nutritious options tailored to individual dietary requirements, promoting overall health and well-being. Transportation arrangements for medical appointments ensure that residents receive timely healthcare access while coordinating closely with healthcare providers facilitates comprehensive care continuity. Activities of daily living assistance empowers residents by supporting them in routine tasks, while 24-hour supervision offers peace of mind for families concerned about safety. The dementia waiver allows greater flexibility in care, while specialized memory care programming addresses cognitive challenges through tailored activities, stimulating mental engagement. Additionally, the mental wellness program and physical therapy contribute not only to cognitive function but also to emotional resilience, making HarborChase a holistic choice for memory care.
What photos are available for HarborChase Of Germantown in Memphis, Tennessee?
HarborChase Of Germantown on seniors.fyi includes 3 photos including images showing aerial view, building, parking, dining, chandelier, decor, windows, architecture, and more.
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