The Pointe At Lifespring

The Pointe at Lifespring is a senior living community that has received mixed reviews from families who have experienced their services. While some were impressed with the beautiful community and friendly staff, others found it to be too expensive or felt that it was more focused on sales rather than providing care. One family mentioned that they had a positive in-person tour and thought the community was beautiful. However, they ultimately felt that it was too expensive for their budget. Another family mentioned that they were not able to have their loved one admitted due to prior medical notes, which was disappointing for them. On the other hand, there were families who had a great experience with The Pointe at Lifespring. One individual expressed satisfaction with how well the staff assisted their father during his transition to the community. They praised the exceptional food and appreciated the activities provided for residents. Another family commented on the cleanliness, friendliness, activities, and close proximity to family as positive aspects of The Pointe at Lifespring. They also mentioned various activities such as bingo, outings, movie nights, and celebrations that residents could enjoy. A few reviews highlighted specific positive experiences with the staff at The Pointe at Lifespring. One family mentioned how well they looked after their loved one and found ways to address their unique issues. Although they had a minor issue with communication between multiple points of contact within their family, overall, they had a positive impression of the care provided. While some families had just okay experiences or found the staff to be friendly during their tours, others emphasized how impressed they were by The Pointe's vibrant atmosphere and compassionate staff. These individuals noted an energy that stemmed from both residents and staff members alike. Additionally, mention was made of the quality clinical experience available on-site. There were also families who commended The Pointe at Lifespring for its handling of COVID-19 protocols and keeping residents engaged despite necessary restrictions. One reviewer mentioned being thankful for the facility's efforts to protect residents during this challenging time. Some families were particularly impressed with the memory care services provided by The Pointe at Lifespring. They found the staff to be compassionate and caring, and appreciated the amenities and activities available to stimulate their loved ones. While most reviews were positive, there were a few areas of improvement mentioned. One family noted that communication between the executive staff and families could be lacking at times. Another individual felt that they had to ask multiple times to receive an answer. Overall, The Pointe at Lifespring seems to have left a positive impression on many families, with its vibrant community, compassionate staff, enjoyable activities, and attractive facilities. However, there are mixed experiences regarding affordability and some minor concerns with communication. It would be wise for potential residents and their families to visit The Pointe at Lifespring firsthand to get a better understanding of how it would meet their specific needs and preferences.