The Courtyards at Knoxville - The Orchards
The Courtyards at Knoxville - The Orchards is an assisted living community located in Knoxville, TN, offering various types of care including day programs and specialized memory care.
Pricing Information
Monthly Cost: $2,950 - $3,800
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Semi-Private | $2,950 | Knox County: $2,932 Tennessee: $3,162 |
| Studio | $3,800 | Knox County: $3,019 Tennessee: $3,485 |
At The Courtyards at Knoxville - The Orchards, monthly costs for residents are competitive when compared to both Knox County and the broader state of Tennessee. For a semi-private room, the facility charges $2,950, which is slightly above the county average of $2,932 but remains lower than the state average of $3,162. In terms of studio accommodations, the monthly rate is $3,800; this figure exceeds both the Knox County average of $3,019 and the state average of $3,485. Overall, while some costs align closely with local averages, The Courtyards at Knoxville - The Orchards offers a unique balance of care and amenities that may justify these rates for potential residents seeking quality options in senior living.
Types of Care
About The Courtyards at Knoxville - The Orchards
The Courtyards at Knoxville - The Orchards is an assisted living community located in Knoxville, TN. We offer various types of care including day programs and specialized memory care for those with dementia or Alzheimer's disease. Our community is designed to provide a comfortable and engaging environment for our residents.
We pride ourselves on offering a wide range of amenities to enhance the quality of life for our residents. On-site activities such as art classes, cooking classes, and brain fitness exercises are available to promote mental stimulation and creativity. We also organize day trips and outings to provide opportunities for socialization and exploration. Devotional services can be enjoyed both on-site and off-site, catering to the spiritual needs of our residents.
Our dining room offers nutritious meals prepared and served by our dedicated staff. Assistance with bathing, dressing, medication management, diabetic care, and incontinence care are provided by our trained caregivers to ensure the well-being of our residents. Housekeeping services and laundry are also available to make daily living easier.
Outside, we have beautiful gardens where residents can enjoy nature, as well as outdoor common areas for relaxation or socialization. Our party space is perfect for hosting gatherings or celebrations. We also provide respite or short term stays for those in need of temporary assistance or recovery.
For veterans, we offer VA benefits consultation to help navigate the financial aspects of assisted living. Wheelchair accessible showers are available to accommodate individuals with mobility issues.
In terms of location, we are conveniently situated near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for easy access to amenities and healthcare services.
At The Courtyards at Knoxville - The Orchards, we strive to create a caring and supportive community where residents can thrive physically, mentally, and emotionally while receiving personalized care tailored to their individual needs.
Review Summary
Reviews for The Courtyards at Knoxville - The Orchards reflect a mixed experience. Many reviewers highly praise the staff for being caring, friendly, and attentive, providing a strong sense of safety and well-being for residents. Positive aspects highlighted include enjoyable meals, engaging activities, a clean and comfortable atmosphere, and positive tour experiences. However, significant criticisms are directed at the management and some caregivers. Concerns include management being unresponsive and dishonest, some caregivers having negative attitudes or inadequate training (especially with dementia patients), insufficient staffing levels leading to poor supervision, and alleged neglectful behavior. Issues with billing practices after a resident's death and accusations of staff misuse of phones instead of attending to residents are also raised. A particularly distressing report involved a resident allegedly being found locked in a closet. Some concerns also exist about the facility potentially keeping residents who no longer require assisted living care. Overall, while the caregiving staff often receives commendation, issues with leadership, staffing consistency, and specific care incidents are significant points of concern for families.
Pros
- The staff at The Courtyards is consistently described as caring and friendly, providing great support to residents and their families.
- Many families feel that their loved ones are safe and well taken care of in this community, appreciating the communication and assistance provided by the caregivers.
- Residents enjoy the meals and companionship offered, significantly improving their quality of life after transitioning to the community.
- The community features a comfortable, clean atmosphere with plenty of activities available for residents to engage in.
- Several reviews highlight positive experiences during tours, noting friendly and knowledgeable staff who addressed all questions and concerns effectively.
Cons
- The management at the facility is unresponsive to concerns and has lied to families about care.
- Some caregivers have a negative attitude and are not properly trained, leading to poor handling of residents with dementia or Alzheimer's.
- There are issues with staffing levels, resulting in inadequate supervision of residents.
- One worker on the night shift is described as "hateful" towards patients, contributing to a hostile environment.
- Significant complaints were made about the lack of care and attention given to residents, alleging neglectful behavior by staff members.
- Families have expressed dissatisfaction with billing practices following a resident's death, feeling it was unfair and exploitative.
- There are accusations of staff spending time on their phones instead of attending to resident needs.
- A family reported a distressing incident where a resident was found locked in a closet, indicating severe lapses in supervision and care.
- The facility's attempt to keep residents who do not need assisted living care raises concerns about prioritizing profit over patient well-being.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at The Courtyards at Knoxville - The Orchards in Knoxville, TN?
At The Courtyards at Knoxville - The Orchards, monthly costs for residents are competitive when compared to both Knox County and the broader state of Tennessee. For a semi-private room, the facility charges $2,950, which is slightly above the county average of $2,932 but remains lower than the state average of $3,162. In terms of studio accommodations, the monthly rate is $3,800; this figure exceeds both the Knox County average of $3,019 and the state average of $3,485. Overall, while some costs align closely with local averages, The Courtyards at Knoxville - The Orchards offers a unique balance of care and amenities that may justify these rates for potential residents seeking quality options in senior living.
What room types does The Courtyards at Knoxville - The Orchards offer?
The Courtyards at Knoxville - The Orchards offers Studio apartments.
Where is The Courtyards at Knoxville - The Orchards?
The Courtyards at Knoxville - The Orchards is located at 815 E Inskip Dr, Knoxville, TN 37912 in Knox County, Tennessee
Does The Courtyards at Knoxville - The Orchards provide care for residents with dementia or Alzheimer's disease?
The Courtyards at Knoxville - The Orchards offers a range of specialized services that cater to the unique needs of residents experiencing dementia or Alzheimer's disease. Assistance with bathing and dressing promotes dignity and comfort, allowing residents to maintain personal hygiene and appearance, which can be particularly challenging for those with cognitive impairments. Brain fitness activities are designed to stimulate cognitive function and memory recall, fostering engagement and maintaining mental agility. Incontinence care ensures that residents feel secure and respected, alleviating anxiety related to personal care needs. Meal preparation and service provide nutrition tailored to individual dietary requirements while creating a structured routine around mealtime, which can be reassuring for individuals with memory difficulties. Finally, medication management is critical in ensuring that residents receive the proper medications at the right times, helping to minimize confusion and promote overall health stability--essential components in supporting those navigating memory loss challenges.
Does The Courtyards at Knoxville - The Orchards allow residents to have pets?
Yes, The Courtyards at Knoxville - The Orchards allows both dogs and cats.
What photos are available for The Courtyards at Knoxville - The Orchards in Knoxville, Tennessee?
The Courtyards at Knoxville - The Orchards on seniors.fyi includes 11 photos including images showing bedroom, interior, decor, bathroom, lighting, fence, dining table, dining, and more.
Need Help Finding the Right Care?
Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.
Get Free Consultation