Asbury Place at Kingsport

Asbury Place at Kingsport has garnered a mixed bag of reviews regarding its services, accommodations, and overall quality of care. A distinct contrast emerges between the experiences shared by residents and their families before and during the COVID-19 pandemic, which significantly impacted operations at many facilities, including Asbury Place. Some reviewers have expressed deep concerns about the dietary practices at Asbury Place. One individual noted that their diabetic sister was provided with meals high in carbohydrates without any specialized diabetic menu to cater to her medical needs. The staff claimed that their approach involved offering smaller portions as a remedy but failed to consider the unique dietary requirements necessary for managing diabetes effectively. This oversight has raised alarms for families who worry about the health implications for their loved ones. Furthermore, this particular reviewer reported a concerning issue with bedsores developing while their sister was under care, highlighting potential lapses in attention to resident well-being. Conversely, other testimonials reflect more positive experiences. New residents praise the environment and amenities at Asbury Place, emphasizing its beautiful surroundings and convenient location. Residents enjoy access to various facilities such as libraries and parking garages along with regular meal service. One new tenant expressed excitement about moving into a one-bedroom apartment with a porch that opens up to pleasant views. The supportive nature of the staff is frequently mentioned; they are described as helpful and kind — essential qualities in an environment intended for vulnerable individuals seeking assisted living. The stark differences in experience become evident when examining accounts from family members of former residents during the pandemic. A son recounted how his mother suffered from inadequate communication after falling and fracturing her hip—a distressing incident exacerbated by limited family visitation policies that left them out of crucial caregiving decisions. He noted that despite being assured of ongoing progress updates regarding his mother’s rehabilitation, discrepancies arose in reporting that led to misunderstandings about her condition upon release back into an unsupported living situation. These revelations underscore significant shortcomings in patient management during critical times. On a brighter note, several individuals highlighted specific aspects of Asbury Place's operation that they found commendable during their visits or stays. Residents reported engaging activities designed for social interaction among peers, aided by attentive staff who encourage participation without coercion. One review praised the facility's physical therapy department for fostering a supportive atmosphere where therapists actively cheered on patients’ progress—a valuable sentiment in rehabilitation settings that require encouragement alongside physical effort. While discussing accommodations specifically designed for elderly residents needing assistance—like those dealing with chronic illnesses—many reviews reinforced how Asbury Place endeavors to meet these needs effectively. Instances were shared involving special diets tailored for diabetics; consistent cleaning services; transportation options enabling residents to maintain independence through shopping excursions; and even onsite beauty services which contribute positively to quality of life at the facility. In conclusion, while Asbury Place at Kingsport offers appealing amenities and dedicated staffing apparent in certain resident experiences, evident disparities persist regarding care quality over time—particularly influenced by external factors like the pandemic’s disruption of normal operations. Families contemplating residency must weigh both commendable efforts showcased within these walls against disconcerting reports indicating lapses amidst challenging circumstances faced earlier on. Ultimately, choosing appropriate assistance for loved ones rests heavily on understanding both individualized care expectations alongside broader operational effectiveness within assisted living environments such as Asbury Place.