Contour Care

Westminster Health & Rehab Center

★ 2.5 (6 reviews)
831 Mcdow Drive, Rock Hill, SC 29732
(844) 490-3973

Westminster Health & Rehab Center in Rock Hill, SC is an assisted living community that provides exceptional care and a vibrant lifestyle for seniors.

Types of Care

Assisted Living Independent Living

About Westminster Health & Rehab Center

Westminster Health & Rehab Center in Rock Hill, SC is an assisted living community that provides exceptional care and a vibrant lifestyle for seniors. Our residents enjoy the independence of living in their own private apartments while receiving personalized support and assistance with daily activities.

Our community offers a wide range of amenities to enhance our residents' quality of life. They can take advantage of our beauty salon services to look and feel their best, enjoy their favorite TV shows with cable or satellite TV, and rely on community-operated transportation for convenient outings. We provide a computer center for those who want to stay connected, and our dining room offers restaurant-style dining with delicious meals prepared by our dedicated staff. Our fitness room helps residents maintain an active lifestyle, while the gaming room provides entertainment and socialization opportunities. The outdoor space and garden allow residents to relax in nature, and our small library offers a quiet place for reading and reflection. Wi-Fi/high-speed internet is available throughout the community.

Safety and well-being are top priorities at Westminster Health & Rehab Center. Our 24-hour call system ensures that assistance is always just a push of a button away, and our trained staff provides round-the-clock supervision to ensure the comfort and security of our residents. We offer assistance with bathing, dressing, transfers, diabetes diet management, medication management, and other activities of daily living. A mental wellness program is in place to promote emotional health among residents.

Our community is conveniently located near several amenities that enrich the lives of our residents. There are three cafes nearby where they can gather with friends for coffee or a meal. Four parks offer opportunities for outdoor recreation and relaxation. Nine pharmacies ensure easy access to medication needs, while 28 physicians are available for medical consultations nearby. With 21 restaurants in close proximity, there are plenty of dining options for residents to explore. Additionally, three places of worship cater to spiritual needs, while theaters provide opportunities for entertainment.

At Westminster Health & Rehab Center, we create a warm and engaging atmosphere where residents can live comfortably while receiving the care and support they need. With a range of amenities, personal care services, and nearby conveniences, our assisted living community is designed to promote well-being and enhance the lives of our residents.

Review Summary

The reviews for Westminster Health & Rehab Center highlight a stark contrast in resident and family experiences. While some praise the kindness, caring nature, and professionalism of the nurses, aides, and CNAs, noting good food quality and staff going above and beyond despite being rushed, many others report significant issues. Common complaints include the facility being dated and lacking cheerful decor, excessively long wait times for call button responses (60 minutes or more), forgotten meals, and overwhelmed/under-resourced staff leading to inadequate care and delayed assistance for urgent needs. There are also reports of improper staffing, chaos, neglect of resident needs, physical injuries due to rough treatment, lack of needed supplies, and poor communication from management regarding family concerns. The summary emphasizes the disparity in experiences and the importance of careful investigation before choosing a facility, noting that while dedicated professionals exist, systemic issues can lead to negative outcomes.

Pros

  • The husband enjoyed the food at Westminster Rehab, describing it as pretty good.
  • All the aides and CNAs, as well as the nurses and staff, were regarded as very good by the husband.
  • The nurses and CNAs demonstrated kindness and caring in their interactions with residents.
  • Despite some rushed moments, the staff consistently went above and beyond in providing care for residents.
  • The staff remained patient, supportive, and loving towards both the father and his family during difficult times.

Cons

  • The facility is dated and lacks cheerful decor, with no pictures on the walls.
  • Residents experience long wait times for call button responses, averaging 60 minutes or more.
  • Meals are forgotten on multiple occasions, leading to unacceptable care experiences for residents.
  • Staff are overwhelmed and under-resourced, resulting in inadequate care and delayed assistance for urgent needs.
  • There are reports of improper staffing levels leading to chaos and the neglect of resident needs.
  • Residents have experienced physical injuries and discomfort due to rough treatment and lack of proper care resources.
  • Communication from management is lacking, as concerns raised by families go unanswered.
  • Overall experiences described by family members indicate a high level of dissatisfaction with the quality of care provided at the facility.

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Photos

A cozy bedroom with a neatly made bed, wooden dresser, and comfortable chair.
A cozy bedroom with a neatly made bed, wooden dresser, and comfortable chair.
A Westminster Towers shuttle bus parked outdoors.
A Westminster Towers shuttle bus parked outdoors.
A person is making a neatly arranged bed in a cozy and well-decorated bedroom.
A person is making a neatly arranged bed in a cozy and well-decorated bedroom.
A cozy living room with a beige sofa and decorative cushions, surrounded by a carpet, wooden furniture, and natural light from the window.
A cozy living room with a beige sofa and decorative cushions, surrounded by a carpet, wooden furniture, and natural light from the window.
A scenic garden featuring raised beds filled with various plants and vegetables.
A scenic garden featuring raised beds filled with various plants and vegetables.
A cozy living room with a beige sofa and an ottoman, accented by a piece of artwork on the wall and bar stools in the corner.
A cozy living room with a beige sofa and an ottoman, accented by a piece of artwork on the wall and bar stools in the corner.

Frequently Asked Questions

Where is Westminster Health & Rehab Center?

Westminster Health & Rehab Center is located at 831 Mcdow Drive, Rock Hill, SC 29732 in York County, South Carolina

What photos are available for Westminster Health & Rehab Center in Rock Hill, South Carolina?

Westminster Health & Rehab Center on seniors.fyi includes 10 photos including images showing interior, decor, living room, bedroom, outdoors, swimming pool, exercise, water, and more.

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