Goose Creek Manor

Goose Creek Manor, an assisted living facility, has received a mix of reviews from visitors, residents, and volunteers. While some had negative experiences with disorganization and a lack of cleanliness, others praised the new ownership and management for significant improvements in various aspects of the facility. One visitor expressed their disappointment with the disorganized nature of Goose Creek Manor during their tour. They were scheduled to meet with someone who was no longer employed there. Furthermore, they noticed a strong odor of urine and defecation throughout the facility, indicating a lack of cleanliness. Despite its convenient location, this visitor concluded that it was not a suitable fit for their mother. On the other hand, there were those who shared positive experiences with the care provided by Michele and her staff at Goose Creek Manor. Moving a loved one to an assisted living facility is undoubtedly challenging, but the reviewer commended Michele and her team for making this transition as smooth as possible. The difficulties posed by Covid-19 restrictions were eased through regular communication such as phone calls, videos, and photo updates that provided peace of mind to families. Another reviewer mentioned being grateful for the genuine care shown towards their sister's well-being at Goose Creek Manor. They particularly appreciated the staff's dedication in cooking meals akin to what they would prepare for their own family. Additionally, effective communication regarding medical concerns and updates gave them reassurance about their sister's welfare. The open and clean environment fostered an atmosphere where residents and families could freely communicate at any time. Additionally, since undergoing new ownership and management changes, Goose Creek Manor has seen significant improvements according to multiple reviewers. The quality of food served has improved noticeably along with enhanced activities that engage residents more actively within the community. Visitors also noted an absence of offensive odors or uncleanliness among the residents. The commendation was directed towards both the new owners and Martina, the new Executive Director responsible for bringing about positive changes. Finally, a dedicated volunteer mentioned their one-year experience at Goose Creek Manor. They observed that while it was not always the best facility, things took a complete turnaround after the new ownership and administration came into play. The volunteers noticed an evident increase in residents' happiness and improvements in the appearance of the facility itself. They expressed enthusiasm for witnessing further positive changes under Martina's leadership. Overall, Goose Creek Manor has received mixed feedback regarding its organization, cleanliness, care, and overall management. While some reviewers were dissatisfied with their experiences, there were others who were pleased with the improvements brought about by new ownership and staff. It is essential for potential residents and their families to carefully consider these varied perspectives before making a decision about this assisted living facility.