Carolina Gardens At Kathwood

Carolina Gardens at Kathwood has received mixed reviews from residents and their families. While some people had positive experiences, others were disappointed with the food quality and staff friendliness. One reviewer mentioned the constant turnover in leadership positions, which affected the overall level of care provided. Despite these challenges, there were some positive aspects mentioned in the reviews. The facility's grounds were well-kept and attractive, and many residents appeared excited to participate in activities like shopping trips. Additionally, the kitchen staff was praised for their long-time commitment and excellent service. However, there were also complaints about maintenance issues at Carolina Gardens. The elevator broke down frequently, causing inconvenience for both residents and visitors. Some reviewers felt that this lack of attention to essential repairs reflected a lack of dedication from the management. Another aspect that received mixed feedback was the cleanliness of the facility. While some reviews described it as clean and well-maintained, others mentioned instances where cleanliness seemed to have been overlooked. Communication problems between staff members and families were another issue raised by one reviewer. They felt that better coordination was necessary in conveying information about their loved one's care. One review expressed concern about security measures at Carolina Gardens. The front door did not lock immediately after someone left, allowing anyone to exit without restriction. This posed a particular danger for residents with dementia who could wander off unsupervised. Agape Senior of Kathwood, on the other hand, received more positive feedback overall. Visitors appreciated its well-kept appearance and active engagement with residents through various activities. The activities director was specifically commended for their fantastic work in keeping residents involved. While communication between staff members and families could have been improved, Agape Senior of Kathwood still managed to make a good impression on those who visited or interacted with them briefly. In conclusion, opinions on Carolina Gardens at Kathwood varied greatly among individuals who had experience with the community. Concerns included food quality, staff friendliness, turnover in leadership positions, maintenance issues, cleanliness, and communication problems. On the other hand, positive comments were made about the facility's appearance, engagement with residents through activities, and helpfulness of staff members.