The Oaks at Lebanon

The Oaks at Lebanon has recently garnered a tapestry of reviews from both residents and their families, reflecting a diverse range of experiences. Some reviews highlight extremely positive aspects of the facility, focusing on the cleanliness, friendly staff, and engaging activities for residents. Meanwhile, there are contrasting perspectives underscoring concerns about care services and quality of food. This blend of feedback offers valuable insights into life at The Oaks and raises important considerations for potential residents and their families. On the positive side, numerous reviewers express overwhelming satisfaction with The Oaks at Lebanon as an accommodating environment for seniors. Families have praised the staff's kindness and professionalism, noting that they consistently provide attentive care to residents. One reviewer shared their appreciation for how well the staff knows each resident’s name, creating a warm atmosphere that fosters engagement among everyone in the community. The extensive activity programs available appear to resonate particularly well with residents; many participants enjoy socializing during games like BINGO and taking part in regular hair salon visits. Another key takeaway from these reviews is the high level of cleanliness maintained throughout the facility. Several family members noted that The Oaks is always well-kept and presents a pleasant living environment conducive to comfort—an essential requirement when selecting a senior living facility. Coupled with this praise is commendation for the meals served; while opinions vary by individual experience, several reviewers reported good dining options that contributed positively to their loved ones' lives. In stark contrast are some reviews expressing dissatisfaction regarding personal care services offered at The Oaks. Concerns were raised about timeliness in response to assistance requests—one family member mentioned waiting up to an hour for help—which raises alarm bells regarding potentially inadequate support during crucial moments. Furthermore, complaints about food quality resurfaced throughout various accounts, where reviewers indicated inconsistencies in meal preparation or selection that did not meet expectations. Additionally, one anonymous review pointed out troubling behavioral dynamics among staff members by recounting instances of gossiping within earshot of resident areas. Such behavior raises serious questions about professionalism and creates an uncomfortable environment for both employees and residents alike. This highlights an area needing improvement: maintaining respectfulness among team members so as not to compromise the integrity of care provided within The Oaks community. Despite these mixed reviews highlighting areas requiring attention, many patrons continue recommending The Oaks as a home-like setting filled with compassionate caregivers who genuinely seem dedicated to enriching residents' lives. Family members express gratitude not only for the enthusiastic staff but also for management’s apparent commitment to providing quality living spaces over decades-long tenures—the executive director boasts over three decades with the organization itself! Overall, prospective residents must weigh these varied testimonials thoughtfully when considering whether The Oaks at Lebanon might be a suitable fit for their loved ones or themselves. While many assert its warm atmosphere brimming with engaging activities makes it special—a community actively seeking connection—it remains critical for ongoing improvements in care responsiveness and food quality so all families can feel secure about choosing this facility as home sweet home.