The Ashford at Sturbridge
The Ashford at Sturbridge in Hilliard, OH is an independent living community that provides a range of care services for seniors, offering amenities and activities for a comfortable and active lifestyle.
Pricing Information
Monthly Cost: $3,545 - $4,280
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Studio | $3,545 | Madison County: $3,738 Ohio: $3,727 |
| 1 Bedroom | $4,280 | Madison County: $3,704 Ohio: $3,712 |
At The Ashford at Sturbridge, residents can expect to pay $3,545 per month for a studio apartment, which is competitively priced compared to the median costs in Madison County and across Ohio. In Madison County, the average cost for a studio is slightly higher at $3,738, while statewide, it stands at $3,727. For those considering a one-bedroom unit, The Ashford offers this option for $4,280 per month. While this figure exceeds the costs found in Madison County ($3,704) and across Ohio ($3,712), it reflects the premium services and amenities that The Ashford provides. Overall, The Ashford at Sturbridge presents an attractive choice within the regional market for those seeking quality senior living options.
Types of Care
About The Ashford at Sturbridge
The Ashford at Sturbridge in Hilliard, OH is an independent living community that provides a range of care services for seniors. With a variety of amenities and activities, residents can enjoy a comfortable and active lifestyle.
The community offers fully furnished apartments with air-conditioning and cable or satellite TV. Residents can relax in the beautiful garden or spend time in the small library. Wi-Fi/high-speed internet is available throughout the common areas, allowing residents to stay connected with loved ones.
For dining options, there is a restaurant-style dining room where meals are provided by a professional chef. Special dietary restrictions can be accommodated, including diabetes diet options. Room service and guest meals are also available.
The Ashford at Sturbridge provides care services to assist residents with their daily needs. A 24-hour call system and supervision ensure that assistance is readily available whenever needed. The staff offers help with activities of daily living such as bathing, dressing, and transfers. Medication management and meal preparation services are provided as well.
In addition to these care services, the community promotes mental wellness through their mental wellness program. Various activities are organized on-site including stretching classes, cooking classes, and educational speakers/life long learning opportunities. There are also day trips and outings to explore the surrounding area.
Residents have access to transportation services for non-medical purposes as well as transportation arrangements for doctors' appointments. Wheelchair accessible showers make it easier for those with mobility challenges to maintain their independence.
The Ashford at Sturbridge is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This allows residents to easily access additional amenities outside of the community.
Overall, The Ashford at Sturbridge offers a pleasant and supportive environment where seniors can enjoy their retirement years while receiving necessary care services.
Review Summary
The Ashford at Sturbridge has received mixed reviews. While many visitors note the community's cleanliness, welcoming atmosphere, and friendly staff, significant concerns are raised regarding staffing shortages, quality of care, transparency in advertising (particularly regarding nursing care), and overall resident wellbeing. Positive points include nice and knowledgeable staff, good community vibe, cleanliness of suites observed during tours, enjoyment of food quality, and variety of activities. However, criticisms highlight slow response times, claims of poor cleanliness (including residents found in unsanitary conditions), inadequate staffing levels leading to insufficient care, poor communication from staff, reported mismanagement of medications, misleading advertising about nursing care, residents experiencing weight loss from meals, lack of activities due to staffing, missing personal belongings, and disappointment with value compared to costs. Families often feel the need to actively monitor care.
Pros
- The staff at Ashford are described as very nice, knowledgeable, and willing to go the extra mile for residents.
- Many reviewers noted that the community has a good vibe and atmosphere, with staff actively interacting with residents.
- The cleanliness of the suites and common areas impressed several visitors during their tours.
- Residents seem to enjoy the food quality, with some family members expressing satisfaction with the meals provided.
- The variety of activities offered throughout the week received positive remarks from families, indicating engagement opportunities for residents.
- Overall experiences were generally good, highlighting that many loved ones felt well taken care of by the staff at Ashford.
- The marketing team was praised for being outstanding and friendly during initial visits, contributing to positive first impressions.
Cons
- The response time is extremely slow, leading to frustration and concern among residents and families.
- There are claims of poor cleanliness, with instances of black paper towels being found and reports of residents saturated in urine.
- Staffing levels are inadequate, resulting in insufficient care for residents, especially during weekends.
- Families feel their calls and emails go unanswered, indicating poor communication from the staff.
- Mismanagement of medications has been reported, with mistakes made despite clear instructions provided by families.
- There are concerns about misleading advertising regarding nursing care availability.
- Residents have experienced weight loss due to meals not being calorie-rich enough.
- The lack of activities due to staffing shortages has left residents feeling unsupported and unengaged.
- Residents' personal belongings have gone missing, raising concerns about safety and accountability within the facility.
- Families express disappointment with the overall value received compared to increasing costs, indicating a lack of satisfaction with services provided.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at The Ashford at Sturbridge in Hilliard, OH?
At The Ashford at Sturbridge, residents can expect to pay $3,545 per month for a studio apartment, which is competitively priced compared to the median costs in Madison County and across Ohio. In Madison County, the average cost for a studio is slightly higher at $3,738, while statewide, it stands at $3,727. For those considering a one-bedroom unit, The Ashford offers this option for $4,280 per month. While this figure exceeds the costs found in Madison County ($3,704) and across Ohio ($3,712), it reflects the premium services and amenities that The Ashford provides. Overall, The Ashford at Sturbridge presents an attractive choice within the regional market for those seeking quality senior living options.
Where is The Ashford at Sturbridge?
The Ashford at Sturbridge is located at 3700 Sturbridge Court, Hilliard, OH 43026 in Madison County, Ohio
Does The Ashford at Sturbridge allow residents to have pets?
Yes, The Ashford at Sturbridge allows both dogs and cats.
What photos are available for The Ashford at Sturbridge in Hilliard, Ohio?
The Ashford at Sturbridge on seniors.fyi includes 9 photos including images showing interior, floor plan, kitchen, bedroom, appliances, living room, artwork, decor, and more.
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