Franklin Manor Assisted Living Center

Franklin Manor has garnered a variety of reviews from families seeking memory care for their loved ones, highlighting both positive experiences and significant concerns. This community aims to provide care for individuals with advanced dementia and other medical needs. Reviews reflect a spectrum of satisfaction, with some families expressing gratitude for the care received while others raise serious alarms regarding staffing, medical oversight, and overall quality of life for residents. Many reviewers commend Franklin Manor's friendly and helpful staff. One family noted how their mother struggled initially but found companionship at mealtime with three other women whom she dubbed "the golden girls." This connection significantly improved her adjustment to her new environment. The facility's commitment to hosting birthday and holiday events is another aspect that resonated positively among families, creating a community atmosphere that fosters social interaction. For instance, one reviewer expressed excitement about attending an event on the Fourth of July, illustrating how these activities can enhance the lives of residents. In stark contrast, several reviews spotlight troubling aspects of care at Franklin Manor that have led to disheartening outcomes for residents. One reviewer recounted the unfortunate passing of their father after many hospital visits, attributing his lack of peaceful passing to insufficient hospice engagement by the staff and highlighting a complete absence of compassion from management following his death. This sentiment was echoed by another family who reported severe shortcomings in nursing care: they emphasized that there were no registered nurses or licensed practical nurses available at all times, leading to inadequate attention for residents' complex needs—particularly alarming in cases involving advanced dementia patients. Concerns related to patient safety also surfaced frequently throughout the reviews. A heartbreaking account described how a resident developed Stage 3 wounds due to neglect over six months; this serious condition ultimately resulted in their departure from the facility because staff could not manage it according to state regulations. The review lamented that this wound appeared only after the individual had been moved into Franklin Manor, questioning the adequacy of resident monitoring and care practices within the premises. Many families made alarming claims about falls being "out of control" and highlighted an apparent lack of appropriate supervision during critical moments. While some families indicated satisfaction with the facility’s cleanliness and services like housekeeping—which they described as excellent—the overarching concern remains around adequate staffing levels. A number of reviewers pointed out they felt lied to or misled regarding care capabilities when speaking with management versus what some caregivers disclosed privately. The necessity for additional attendants seems pressing across multiple reviewers' experiences; despite being told otherwise by management, family members observed gaps in assistance during crucial times such as meal periods or when falls occurred. Nevertheless, amidst these mixed reviews are voices expressing contentment with their experience at Franklin Manor. Families shared stories illustrating positive interactions between staff and residents—describing them as caring individuals who genuinely took an interest in ensuring each resident's well-being while maintaining a clean environment conducive for memory care living. While families appreciated amenities like spacious private rooms equipped with cable television and Wi-Fi alongside outdoor courtyards designed for comfortable visits, there remained calls for enhanced medical oversight within the facility. In conclusion, choosing a community like Franklin Manor entails careful consideration based on varying experiences from current or former residents’ families. Positive feedback highlights warmth among staff members alongside engaging activities meant to keep residents active socially; however, detractors point out alarming deficiencies in nursing staff availability which could jeopardize quality patient care. As potential clients consider such communities for loved ones struggling with dementia or similar ailments, thorough vetting through inquiries regarding staff qualifications and overall standards is essential—underscoring how vital informed choices can be concerning such profound life decisions.