The Commons At Brightmore
The Commons At Brightmore in Wilmington, NC is an assisted living community that specializes in memory care.
Types of Care
About The Commons At Brightmore
The Commons At Brightmore in Wilmington, NC is an assisted living community that specializes in memory care. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle. The community offers a variety of activities on-site, including gaming, fitness programs, and planned day trips. A beautician and beauty salon are available for residents to pamper themselves. The community also provides transportation for outings and appointments.
The spacious living areas are fully furnished and equipped with air-conditioning for residents' comfort. Private bathrooms and wheelchair accessible showers ensure convenience and safety. Residents can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions accommodated.
The caring staff at The Commons At Brightmore provide 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Diabetes diet and diabetic care are available for those who require it. Medication management services are provided to ensure residents receive their medication on time.
The community boasts several amenities for residents' enjoyment, including a swimming pool/hot tub, fitness room, computer center, small library, and a well-maintained garden. Wi-Fi/high-speed internet is also available for residents to stay connected with loved ones.
Located conveniently near cafes, parks, pharmacies, physicians, restaurants, transportation options, and theaters, residents have access to various amenities outside the community as well.
Overall, The Commons At Brightmore offers a supportive environment where individuals with memory care needs can thrive while receiving excellent care from dedicated staff members.
Review Summary
Reviews for The Commons at Brightmore highlight significant concerns regarding staff attentiveness and training, particularly noting an incident of neglect and inadequate care for residents with memory impairments during certain shifts. While the facility is described as beautiful and well-maintained, reviewers express frustration over the perceived high cost relative to the quality of care received, along with inconsistent administration and issues with the dining experience's institutional feel. The reviews suggest a notable disparity between the facility's appearance and the practical care provided.
Pros
- The Kempton at Brightmore is praised for its immaculate condition and beautiful environment, providing a pleasant atmosphere for residents and visitors alike.
- Many reviews highlight the friendly and helpful staff at The Kempton, contributing to a welcoming community for both residents and their families.
- Visitors appreciate the variety of engaging activities organized for residents, such as bingo and music sessions, which foster a sense of community and enjoyment.
- The dining experience at The Kempton receives positive remarks, with many reviews noting that the food is delicious and enjoyable.
- The facility's layout is described as beautiful and well-maintained, creating an inviting space that feels more like a resort than an assisted living center.
- Families express peace of mind knowing their loved ones are in a supportive environment where they can receive assistance when needed.
Cons
- The staff at The Commons At Brightmore of Wilmington exhibited laziness and neglect, ignoring a resident in need of help for an extended period.
- There was a lack of continuity in administration, causing concerns about care quality due to high staff turnover.
- The weekend and nighttime staff were inadequately trained to handle residents with Alzheimer's and dementia.
- The facility misrepresents its ability to provide adequate services to residents, preferring those who are less mobile and less demanding.
- Despite being a nice facility, the director at The Kempton was described as unfriendly.
- There were complaints about the institutional feel of the dining area, which did not cater well to residents' preferences.
- One reviewer felt that the price of services at Brightmore was excessively high compared to what was offered.
- While most areas were clean, one review mentioned a wet spot on the floor that had not been marked or addressed promptly.
Amenities
Care Services
Photos
Frequently Asked Questions
Where is The Commons At Brightmore?
The Commons At Brightmore is located at 2320 41St Street, Wilmington, NC 28403 in New Hanover County, North Carolina
Does The Commons At Brightmore provide care for residents with dementia or Alzheimer's disease?
The Commons At Brightmore offers a range of tailored features that significantly enhance the quality of care for residents with dementia or Alzheimer's disease. Assistance with dressing ensures that residents are appropriately attired, promoting dignity and self-esteem while accommodating any cognitive challenges they may face. Medication management is critical in ensuring timely and accurate dosing, which can help prevent confusion and health complications. Meal preparation and service cater to nutritional needs, providing balanced diets in a familiar setting, which can support both physical health and cognitive function. Activities of daily living assistance enables residents to maintain some level of independence while receiving necessary support, fostering a sense of accomplishment and engagement. Assistance with bathing promotes hygiene while safeguarding privacy, addressing both physical comfort and emotional well-being. Help with transfers ensures safety during mobility, reducing the risk of falls while enhancing confidence in moving around their environment. Finally, 24-hour supervision provides constant security and reassurance, allowing families to trust that their loved ones are monitored closely by trained professionals who understand the unique needs associated with memory care.
Does The Commons At Brightmore allow residents to have pets?
Yes, The Commons At Brightmore allows both dogs and cats.
What photos are available for The Commons At Brightmore in Wilmington, North Carolina?
The Commons At Brightmore on seniors.fyi includes 4 photos including images showing living room, interior, decor, hardwood floor, building, architecture, landscaping, fireplace, and more.
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