Springmoor
Springmoor in Raleigh, NC is a premier assisted living community offering a range of care services and amenities for seniors, operating as a Continuing Care Retirement Community (CCRC) to allow residents to age in place.
Pricing Information
Monthly Cost: $5,000 - $7,000
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While the community has high costs, which range from $5,000 monthly for apartments to upwards of $7,000 in skilled nursing care, families express frustration about service levels not reflecting this price point.
Types of Care
About Springmoor
Springmoor in Raleigh, NC is a premier assisted living community offering a range of care services and amenities for seniors. As a Continuing Care Retirement Community (CCRC), Springmoor provides residents with the opportunity to age in place, ensuring that their changing needs are met as they age.
Independent Living is available for those who are still able to handle their activities of daily living independently but desire the convenience and peace of mind that comes with living in a community setting. Residents enjoy fully furnished apartments or cottages, private bathrooms, and the option to have guests stay overnight. Housekeeping services are provided to maintain a clean and comfortable living environment.
For individuals requiring Memory Care, Springmoor offers 24-hour supervision along with assistance with daily tasks such as bathing, dressing, and transfers. Specialized memory care programs are designed to support those with dementia or Alzheimer's disease.
Residents at Springmoor have access to a variety of amenities including an on-site beauty salon, computer center, and outdoor spaces such as gardens. Community-operated transportation is available for various needs, including non-medical transportation arrangements. Wi-Fi/high-speed internet is also provided for residents to stay connected with loved ones.
The community takes pride in its dining options, catering to different dietary restrictions such as low/no sodium, low fat, special dietary needs, and vegetarian preferences. Meals are prepared and served by the staff for convenience.
Engaging activities are offered daily at Springmoor, including fitness programs and resident-run activities. This allows residents to stay active physically and socially within the community. Additionally, there are several nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for added convenience.
Springmoor in Raleigh provides exceptional care services and amenities tailored to meet the diverse needs of its residents. With its commitment to maintaining independence while providing necessary support systems, this assisted living community offers a safe, comfortable, and engaging living environment for seniors.
Review Summary
Springmoor Life Care Retirement Community receives mixed reviews. It is praised for its beautiful grounds, well-maintained facilities, knowledgeable tour staff, opportunities for social engagement, varied dining options, and walking paths, which contribute to a positive independent living experience. However, significant concerns are raised, particularly regarding the Stewart Health Center (skilled nursing unit), where reviews report inadequate care, lack of staff interaction, rough treatment, late medication administration, failure to follow doctor's orders, and neglected hygiene practices. Issues with facility maintenance, unhealthy and overly salty food, poor accessibility for residents with mobility issues (sloped hallways, elevator malfunctions), perceived lack of management accountability, and poor communication from staff also negatively impact the overall perception, particularly concerning the higher levels of care despite the community's high cost.
Pros
- Springmoor Life Care Retirement Community has beautiful grounds with magnificent old trees, making it a pleasant place to live.
- The facilities are well-maintained, and the exterior and interior of the community are impressive.
- The staff that gives tours is described as delightful and highly knowledgeable.
- There are numerous opportunities for residents to engage with one another through various groups and classes, promoting social interaction.
- The dining options include a dining room and bistro with a range of meal selections, providing variety for residents.
- Residents appreciate the beautiful walking paths and outdoor spaces available on the property.
- The community offers supportive living options that many families find satisfactory before moving to higher levels of care.
Cons
- The maintenance at Springmoor is often performed incorrectly, leading to continual problems for residents.
- The food served in the dining facilities is generally unhealthy, often overcooked, and filled with excessive salt.
- The Stewart Health Center provides inadequate care, with patients experiencing a lack of interaction and rough treatment when needing assistance.
- Medication is frequently administered late, and doctors' orders are not followed properly.
- Residents in the Stewart Health Center may go weeks without basic hygiene practices like teeth brushing.
- Many aspects of the facility's design do not accommodate residents with mobility issues, such as sloped hallways and poorly designed parking areas.
- Elevators in the south complex frequently break down, leading to frustrating delays for residents trying to access different floors.
- Families report that there is a significant lack of accountability within management at Springmoor regarding staff behavior and patient care discrepancies.
- Communication from staff regarding residents’ health status is severely lacking, with families often uninformed about serious incidents or changes in condition.
- Some caregivers express dissatisfaction with management’s attitude towards both employees and residents, indicating a culture of neglect within the facility.
Amenities
Care Services
Photos
Frequently Asked Questions
Where is Springmoor?
Springmoor is located at 1500 Sawmill Road, Raleigh, NC 27615 in Wake County, North Carolina
Does Springmoor provide care for residents with dementia or Alzheimer's disease?
Springmoor's range of supportive services is carefully designed to enhance the quality of life for residents facing the challenges of dementia or Alzheimer's disease. Assistance with dressing and bathing helps maintain personal hygiene and dignity, which can be particularly important for residents who may struggle with these tasks independently. Medication management ensures that individuals receive their prescriptions accurately and on time, reducing the risk of complications from missed doses. Meal preparation and service cater to nutritional needs while accommodating any dietary restrictions, promoting physical health and well-being. Activities of daily living assistance fosters independence in essential routines, while help with transfers ensures safety during mobility, minimizing the risk of falls. Additionally, 24-hour supervision offers peace of mind for both residents and families, ensuring that support is readily available at any hour to address immediate needs or emergencies, thus creating an environment where residents can thrive amidst their cognitive challenges.
What photos are available for Springmoor in Raleigh, North Carolina?
Springmoor on seniors.fyi includes 4 photos including images showing landscaping, architecture, garden, apartment building, brick exterior, trees, balcony, building, and more.
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