The Haven and The Laurels in the Village at Carolina Place

4.3 (40 reviews)
13180 Dorman Rd, Pineville, NC 28134
(844) 490-3973

The Haven and The Laurels in the Village at Carolina Place is a memory care assisted living community located in Pineville, North Carolina, offering a range of amenities and care services.

Pricing Information

Monthly Cost: $3,515 - $6,000

Room Type Monthly Cost Area Comparison
Studio $3,515
Mecklenburg County: $3,941
North Carolina: $4,020
Semi-Private $4,110
Mecklenburg County: $4,191
North Carolina: $3,584
1 Bedroom $4,540
Mecklenburg County: $3,434
North Carolina: $4,055
2 Bedrooms $6,000
Mecklenburg County: $3,712
North Carolina: $4,245

The Haven and The Laurels in the Village at Carolina Place offer competitive monthly costs compared to both Mecklenburg County and the broader North Carolina market. For a studio, residents can expect to pay $3,515, which is notably more economical than the county average of $3,941 and the state average of $4,020. In the semi-private category, pricing at $4,110 positions it just below Mecklenburg County's rate of $4,191 while being higher than North Carolina's average of $3,584. For one-bedroom options, The Haven and The Laurels charge $4,540, which exceeds both local ($3,434) and state averages ($4,055). Finally, their two-bedroom units are priced at $6,000 - considerably higher than both the Mecklenburg County average of $3,712 and the state average of $4,245. Overall, while some room types are competitively priced or favorable in comparison to regional costs, others reflect a premium that potential residents should consider in their decisions.

Types of Care

Assisted Living Memory Care

About The Haven and The Laurels in the Village at Carolina Place

The Haven and The Laurels in the Village at Carolina Place is a memory care assisted living community located in Pineville, North Carolina. Our community offers a range of amenities and care services designed to provide a comfortable and supportive environment for individuals with memory impairments.

Residents at The Haven and The Laurels can enjoy a variety of activities right on site, including cooking classes, devotional activities, and educational speakers. We also offer day trips and outings to keep our residents engaged and connected with the local community. For those who prefer more quiet time, our indoor common areas and outdoor spaces provide peaceful places to relax.

Our community is equipped with all the necessary facilities to ensure residents' comfort and convenience. All of our units are located on the ground floor and are wheelchair accessible. Air-conditioning ensures a comfortable temperature throughout the year, while Wi-Fi/high-speed internet allows residents to stay connected with loved ones. Our beautician is available on-site for grooming needs.

When it comes to dining, we take pride in offering a wide range of options to

cater to different dietary preferences. Our professional chef prepares

delicious meals using fresh ingredients, with options such as gluten-free, kosher, vegan, vegetarian, low/no sodium, and no sugar dishes available. Residents can enjoy restaurant-style dining or opt for room service.

At The Haven and The Laurels, we prioritize the well-being of our residents by providing specialized care services. Our staff is trained in diabetic care, high acuity care, incontinence care, and medication management to meet individual needs.

Located in Pineville, our community benefits from being surrounded by various amenities that enhance residents' lives. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby – there's always something convenient within reach! Additionally, theaters and hospitals are just a short distance away for entertainment options or medical needs.

At The Haven and The Laurels in the Village at Carolina Place, we strive to create a warm and nurturing environment for individuals with memory impairments. Our range of amenities and care services aim to promote comfort, engagement, and a fulfilling lifestyle for our residents.

Review Summary

The feedback for The Haven and The Laurels at Carolina Place presents a mixed picture, combining positive aspects of care and community with notable concerns about management and staff consistency. Many reviews praise the warm atmosphere, compassionate staff, engaging activities, and quality of food, making residents feel welcomed and cared for. The facility is often described as clean, modern, and providing a comfortable environment. However, a significant number of negative reviews highlight issues such as poor management, high staff turnover, inadequate communication, missing belongings, and inconsistent care quality, including allegations of aggressive or unhelpful staff behaviour and problems with meal quality for some residents. Promises made during visits were sometimes not fulfilled after move-in. Despite these challenges, many families recommend the facility based on positive interactions with dedicated staff members, while acknowledging areas requiring substantial improvement, particularly in management and staffing consistency.

Pros

  • The Haven and The Laurels provide a warm and welcoming atmosphere, making families feel like part of the community.
  • Residents receive compassionate and attentive care from the staff, contributing to a sense of family within the facility.
  • The activities offered are varied and engaging, ensuring residents remain active and involved.
  • The food provided is well-prepared, tasty, and caters to dietary restrictions, with residents expressing satisfaction.
  • Families report peace of mind knowing their loved ones are receiving quality care in a modern and comfortable environment.
  • The staff is consistently described as kind, patient, and supportive, enhancing the overall experience for both residents and their families.
  • Many reviews highlight the facility's cleanliness and beautiful environment as significant positives for potential residents.

Cons

  • The management was poor and detracted from the positive aspects of the facility.
  • There were issues with missing clothes, and staff turnover was constant.
  • One nurse was reported for being aggressive and cruel, but the complaint was dismissed.
  • Residents seemed to stay in their rooms, creating a heavy atmosphere, and there was a lack of communication from staff.
  • Promises made during the initial visit were not fulfilled after move-in, leading to feelings of regret about the decision.
  • Experiences with unhelpful or rude staff overshadowed any positive interactions with a few caring employees.
  • Meals served were often inedible and over-salted, leading families to bring in food for residents.
  • The facility had frequent water puddles in bathrooms due to maintenance issues.
  • Families felt bullied into moving loved ones to more expensive buildings without proper assessments present.
  • Despite staffing shortages, there were too few activities available for residents beyond bingo.

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming

Photos

A neatly arranged dining table with vibrant yellow dishes and cups, set on a white tablecloth.
A neatly arranged dining table with vibrant yellow dishes and cups, set on a white tablecloth.
A directional sign surrounded by trees and flowers on a sunny day.
A directional sign surrounded by trees and flowers on a sunny day.
An elegant dining room with neatly arranged tables and chairs, adorned with decorative table settings and surrounded by artwork on the walls.
An elegant dining room with neatly arranged tables and chairs, adorned with decorative table settings and surrounded by artwork on the walls.
A cozy living room with comfortable seating, a chandelier, and tasteful decor.
A cozy living room with comfortable seating, a chandelier, and tasteful decor.
A cozy bedroom with a neatly made bed, bedside tables, and soft lighting.
A cozy bedroom with a neatly made bed, bedside tables, and soft lighting.
A cozy cafe interior with tables, chairs, and warm lighting.
A cozy cafe interior with tables, chairs, and warm lighting.

Frequently Asked Questions

How much does it cost to live at The Haven and The Laurels in the Village at Carolina Place in Pineville, NC?

The Haven and The Laurels in the Village at Carolina Place offer competitive monthly costs compared to both Mecklenburg County and the broader North Carolina market. For a studio, residents can expect to pay $3,515, which is notably more economical than the county average of $3,941 and the state average of $4,020. In the semi-private category, pricing at $4,110 positions it just below Mecklenburg County's rate of $4,191 while being higher than North Carolina's average of $3,584. For one-bedroom options, The Haven and The Laurels charge $4,540, which exceeds both local ($3,434) and state averages ($4,055). Finally, their two-bedroom units are priced at $6,000 - considerably higher than both the Mecklenburg County average of $3,712 and the state average of $4,245. Overall, while some room types are competitively priced or favorable in comparison to regional costs, others reflect a premium that potential residents should consider in their decisions.

Where is The Haven and The Laurels in the Village at Carolina Place?

The Haven and The Laurels in the Village at Carolina Place is located at 13180 Dorman Rd, Pineville, NC 28134 in Mecklenburg County, North Carolina

Does The Haven and The Laurels in the Village at Carolina Place provide care for residents with dementia or Alzheimer's disease?

The Haven and The Laurels in the Village at Carolina Place offers comprehensive support tailored to individuals with varying stages of dementia or Alzheimer's disease through features such as 24-hour supervision, which ensures residents are safe and monitored at all times. Assistance with activities of daily living, including bathing and dressing, promotes dignity while addressing the practical needs of residents who may struggle with these tasks due to cognitive decline. Support during transfers aids in mobility and safety, while incontinence care maintains comfort and personal hygiene. Thoughtfully prepared meals catered to dietary requirements not only ensure proper nutrition but also enhance the dining experience for residents. Medication management is crucial in preventing complications associated with memory impairments, ensuring that prescriptions are taken correctly. The mental wellness program and specialized memory care programming engage residents cognitively and emotionally, fostering a sense of purpose and connection. Together, these features create an environment conducive to promoting well-being and enhancing the quality of life for individuals facing memory challenges.

Does The Haven and The Laurels in the Village at Carolina Place allow residents to have pets?

Yes, The Haven and The Laurels in the Village at Carolina Place allows both dogs and cats.

What photos are available for The Haven and The Laurels in the Village at Carolina Place in Pineville, North Carolina?

The Haven and The Laurels in the Village at Carolina Place on seniors.fyi includes 25 photos including images showing floor plan, interior, dining, decor, living area, bathroom, chandelier, studio apartment, and more.

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