Windsor Run
Windsor Run in Matthews, NC is a vibrant and welcoming assisted living community offering residents an exceptional quality of life.
Types of Care
About Windsor Run
Windsor Run in Matthews, NC is a vibrant and welcoming assisted living community offering residents an exceptional quality of life. Our community is a Continuing Care Retirement Community (CCRC), providing a range of care services to meet the evolving needs of our residents.
At Windsor Run, we offer Independent Living for those who are looking to maintain an active and independent lifestyle. Our spacious and fully furnished apartments provide a comfortable living space, complete with amenities such as air-conditioning, cable or satellite TV, and Wi-Fi/high-speed internet. Residents can enjoy the convenience of housekeeping services and move-in coordination. Additionally, our beautiful outdoor common areas and garden offer serene spaces for relaxation or socializing.
We understand the importance of staying engaged and active, which is why we provide a wide variety of activities on-site for our residents. From fitness programs in our well-equipped fitness room to gaming rooms for friendly competitions, there is something for everyone. For those looking to unwind and pamper themselves, our beauty salon and spa offer rejuvenating services.
Nourishing meals are an essential part of daily life at Windsor Run. Our dining room provides restaurant-style dining experiences with delicious meals prepared by our talented chefs. We accommodate special dietary restrictions to ensure all residents can enjoy their preferred meals.
Residents at Windsor Run have access to comprehensive care services that prioritize their well-being and independence. With 24-hour call systems and supervision, assistance with activities of daily living, medication management, diabetes care, incontinence care, and more, our dedicated staff ensures that each resident receives personalized attention tailored to their individual needs.
Outside the community grounds, there are numerous amenities conveniently located nearby. Four cafes offer additional dining options for residents seeking variety outside the community's offerings. Eight pharmacies provide easy access to medications and healthcare supplies when needed. Five physicians' offices nearby guarantee prompt medical attention whenever required. And three places of worship offer spiritual solace within close proximity.
At Windsor Run, we strive to create a vibrant and supportive community where residents can thrive in their golden years. With a wealth of amenities, engaging activities, and comprehensive care services, our assisted living community is the ideal place for seniors to call home.
Review Summary
Windsor Run Senior Living Community has garnered a mix of positive and negative reviews from residents and their families. One prevailing concern is about the recent discontinuation of transportation services, including rides to doctor and dental appointments. This was an important service that residents had paid for and relied on, so its absence has left a significant impact. Despite this setback, the facility itself is described as beautiful with numerous amenities. Located in a gated community with a guard, Windsor Run offers a full exercise facility and hosts various activities for its residents. The buildings are conveniently interconnected, eliminating the need to venture outside to access different areas within the community. As for safety measures, pull cords can be found in every apartment and benches are available in the showers. The community boasts an impressive range of clubs that residents can join, catering to diverse interests. Particularly noteworthy is their low vision support group, which is highly beneficial for individuals with visual impairments. Additionally, scheduled day trips provide opportunities for outings and socializing. A common observation made by reviewers is the active engagement of residents in various activities – there seems to be a sense of happiness and contentment among them. Notably, Windsor Run is currently undergoing a new construction phase, resulting in pristine buildings that exude brightness and freshness. The facility features five restaurants with flexible dining options – residents have the freedom to choose where and when they dine each day. Each apartment includes a screened-in porch where one can enjoy some fresh air without leaving their home. The staff at Windsor Run receives praise for their knowledgeability, friendliness, and helpfulness during tours or interactions with potential residents. They demonstrate professionalism without being pushy. The quality of food provided at the community is also commended by visitors. Reviewers find Windsor Run appealing due to its modernity, cleanliness, and openness. The residents interviewed display pleasantness while engaging with others around them. Noteworthy amenities include a pool, gymnasium, medical facilities, woodworking area, and theater. These offerings contribute to the overall attractiveness of Windsor Run as a senior living community. Ultimately, multiple individuals have chosen Windsor Run as their preferred residence due to its desirability. The community's three levels of care offer varying levels of assistance, ensuring that residents receive appropriate support. The active and independent lifestyle demonstrated by individuals who reside there is seen as a positive aspect compared to other potentially dull alternatives. Regular parties and dinners further enhance the social atmosphere. Although some reviews express concerns about discontinued transportation services, overall impressions of Windsor Run are largely positive. The community's newness and well-maintained appearance leave a lasting impression on visitors. Residents feel fortunate to have everything they need within close proximity, including shopping centers, hospitals, doctors, dentists, and more. Additionally, travel vehicles are provided several days a week for added convenience. In conclusion, while Windsor Run Senior Living Community may face some challenges surrounding transportation services, it offers an array of amenities that create an appealing environment for active seniors seeking an engaging and fulfilling lifestyle.
Pros
- The facility is beautiful and offers many amenities.
- Interactions with the staff are good.
- The residents seem very happy and active.
- The staff is knowledgeable, friendly, and helpful.
- The food looks good.
- Windsor Run is new, fresh, and very open.
- The staff at Windsor Run is excellent and outstanding.
- The community is modern, clean, and well-maintained.
- The units at Windsor Run are spacious and well taken care of.
- The staff is friendly and the community feels sanitized and safe.
Cons
- The facility has recently discontinued most transportation services, including rides to doctor and dental appointments, which was a critical service that residents relied on.
- The staff seem to have little control over the local facility, despite interactions being generally good.
- Although Windsor Run is a beautiful facility with many amenities, the discontinuation of transportation services may be a significant drawback for potential residents.
- Despite the positive aspects of Windsor Run, such as a gated community and various activities, the recent discontinuation of transportation services may overshadow these benefits for some individuals.
- The decision to discontinue transportation services is seen as a negative aspect by residents who paid a reasonable fee for this service and relied on it in times of need.
Amenities
Care Services
Photos






Frequently Asked Questions
Where is Windsor Run?
Windsor Run is located at 2030 Windsor Run Lane, Matthews, NC 28105 in Union County, North Carolina
What photos are available for Windsor Run in Matthews, North Carolina?
Windsor Run on seniors.fyi includes 12 photos including images showing decor, interior, bedroom, living room, open concept, kitchen, building, landscaping, and more.
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