Heritage Care Of Conover

3.7 (11 reviews)
3430 Lester Street, Conover, NC 28613
(844) 490-3973

Heritage Care of Conover in Conover, NC is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents.

Pricing Information

Monthly Cost: $1,900 - $3,800

Room Type Monthly Cost Area Comparison
Semi-Private $1,900
Catawba County: $2,225
North Carolina: $3,584
Studio $3,150
Catawba County: $3,021
North Carolina: $4,020
1 Bedroom $3,300
Catawba County: $3,744
North Carolina: $4,055
2 Bedrooms $3,800
Catawba County: $4,374
North Carolina: $4,245

Heritage Care of Conover offers competitive pricing for various room types when compared to both Catawba County and the broader North Carolina market. For a semi-private room, the cost at Heritage Care is $1,900 per month, significantly lower than the county average of $2,225 and the state average of $3,584. In terms of studio accommodations, residents can expect to pay between $3,150 and $3,800 - this range is quite favorable as it sits below Catawba County's average of $3,021 and North Carolina's average of $4,020. The price for a one-bedroom unit at Heritage Care is set at $3,300, which also demonstrates a cost advantage over both local ($3,744) and state averages ($4,055). Lastly, for those seeking more space with two bedrooms, Heritage Care's monthly rate of $3,800 is in line with local trends but remains more accessible than the general state average of $4,245. Overall, residents can find value without compromising on quality at Heritage Care of Conover.

Types of Care

Assisted Living

About Heritage Care Of Conover

Heritage Care of Conover in Conover, NC is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community provides a comfortable and safe environment for seniors to enjoy their retirement years.

Residents can participate in various activities on-site, including games, fitness programs, and resident-run activities. There is also a gaming room, small library, and computer center available for entertainment and leisure. For those who prefer outdoor activities, there are beautiful gardens and outdoor common areas where residents can relax and socialize.

Meals at Heritage Care of Conover are provided in a restaurant-style dining room, with special dietary restrictions accommodated. Vegetarian options are also available. Residents can enjoy delicious meals prepared by the community's staff.

The community offers several amenities to enhance the well-being of its residents. There is air-conditioning throughout the facility to ensure comfort during hot weather. Bath tubs and wheelchair accessible showers are provided for convenience and safety. Housekeeping services keep residents' living spaces clean and tidy.

For transportation needs, Heritage Care of Conover offers community-operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments. This ensures that residents can easily access necessary appointments or visit local attractions.

The care services at this assisted living community are comprehensive and personalized to each resident's needs. Staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and ambulatory care. Diabetes diet management and diabetic care are available for those who require it. Incontinence care is provided as well.

Medication management is offered to ensure that residents take their medications correctly and regularly. Mental wellness programs help promote cognitive health among residents.

Overall, Heritage Care of Conover provides a warm and welcoming atmosphere where seniors can maintain their independence while receiving the support they need. With its range of amenities, care services, dining options, and engaging activities, this assisted living community is an excellent choice for seniors in Conover, NC.

Review Summary

Heritage Care of Conover receives mixed reviews. Many praise the friendly and caring atmosphere, dedicated long-term staff who prioritize personal care, and the pleasant setting, noting that the staff helps residents feel like family and supports their independence. However, there are significant criticisms, including serious allegations of management stealing patient medicine and being abusive, consistent complaints about poor food quality lacking dietary accommodations, reports of money and food theft, and concerns about inadequate hygiene care for some residents. Some reviewers also found the staff indifferent at times and the facility appearance too institutional. The reviews highlight a stark contrast between perceived staff dedication and serious systemic/management issues.

Pros

  • The facility has a friendly and caring atmosphere, making it feel like family for the residents.
  • The staff is described as extremely caring and dedicated, with some employees having worked there for over 20 years.
  • Residents' personal care needs are prioritized, resulting in happier residents who receive individualized attention.
  • The "almost mountain" setting with foliage and trees is appreciated by visitors as it contributes to a pleasant environment.
  • Many reviewers mention that they felt reassured about their loved ones' safety and care during their stay at Heritage Care.
  • The location is seen as less fancy but clean, providing a comforting space for residents and families alike.
  • The manager took the time to address resident needs promptly, showcasing her commitment to quality care.

Cons

  • The manager stole patients' medicine for profit and was abusive towards employees and residents.
  • The facility is described as more of an institution than a true assisted living environment.
  • Meals are consistently horrible, lacking basic accommodations for dietary needs, leading to health issues for residents.
  • Money and food were reported stolen, indicating a lack of trust and security within the facility.
  • Some residents went extended periods without proper bathing or hygiene care.
  • Staff appeared indifferent, sometimes ignoring patients and providing inadequate responses to important questions during visits.
  • Overall, the facility was unimpressive, with a too institutional appearance that detracted from the care experience.

Amenities

Activities off-site
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Photos

Exterior view of the facility and grounds
Exterior view of the facility and grounds
Exterior view of the facility and grounds
Exterior view of the facility and grounds
Exterior view of the facility and grounds
Exterior view of the facility and grounds
Exterior view of the facility and grounds
Exterior view of the facility and grounds

Frequently Asked Questions

How much does it cost to live at Heritage Care Of Conover in Conover, NC?

Heritage Care of Conover offers competitive pricing for various room types when compared to both Catawba County and the broader North Carolina market. For a semi-private room, the cost at Heritage Care is $1,900 per month, significantly lower than the county average of $2,225 and the state average of $3,584. In terms of studio accommodations, residents can expect to pay between $3,150 and $3,800 - this range is quite favorable as it sits below Catawba County's average of $3,021 and North Carolina's average of $4,020. The price for a one-bedroom unit at Heritage Care is set at $3,300, which also demonstrates a cost advantage over both local ($3,744) and state averages ($4,055). Lastly, for those seeking more space with two bedrooms, Heritage Care's monthly rate of $3,800 is in line with local trends but remains more accessible than the general state average of $4,245. Overall, residents can find value without compromising on quality at Heritage Care of Conover.

Where is Heritage Care Of Conover?

Heritage Care Of Conover is located at 3430 Lester Street, Conover, NC 28613 in Catawba County, North Carolina

What photos are available for Heritage Care Of Conover in Conover, North Carolina?

Heritage Care Of Conover on seniors.fyi includes 4 photos including images showing trees, garage, outdoors, and more.

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