The Charlotte
The Charlotte, located in Charlotte, NC, is an assisted living community that specializes in providing memory care for seniors with a wide range of amenities.
Pricing Information
Monthly Cost: $5,200 - $7,800
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Studio | $5,200 | Mecklenburg County: $3,941 North Carolina: $4,020 |
| 1 Bedroom | $6,200 | Mecklenburg County: $3,434 North Carolina: $4,055 |
| 2 Bedrooms | $7,800 | Mecklenburg County: $3,712 North Carolina: $4,245 |
The Charlotte offers a premium living experience with its monthly rental rates significantly exceeding both Mecklenburg County and state averages. For instance, a studio apartment at The Charlotte is priced at $5,200, which is notably higher than the county's average of $3,941 and the state's average of $4,020. Similarly, a one-bedroom unit costs $6,200 compared to the county's average of $3,434 and the state's figure of $4,055. Even for two-bedroom apartments, which are listed at $7,800 at The Charlotte, the disparity remains clear against the county's average of $3,712 and the state's average of $4,245. These rates reflect not only the desirable location but also the luxurious amenities and services offered by The Charlotte that cater to residents seeking an elevated lifestyle.
Types of Care
About The Charlotte
The Charlotte, located in Charlotte, NC, is an assisted living community that specializes in providing memory care for seniors. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.
Residents can enjoy various on-site activities such as gaming, fitness programs, and educational speakers. There are also beautifully maintained outdoor spaces and gardens where residents can relax and socialize with fellow residents.
Our fully furnished apartments are equipped with private bathrooms, air-conditioning, and cable or satellite TV for the convenience and enjoyment of our residents. Our community is also handicap accessible, with wheelchair accessible showers and ground floor units available.
We provide 24-hour supervision and assistance with daily living activities including bathing, dressing, transfers, and medication management. Our staff coordinates with healthcare providers to ensure residents receive the necessary care they need. We have specialized memory care programming to cater to the needs of individuals with memory impairments.
Dining at The Charlotte is exceptional with a professional chef who prepares delicious meals using organic ingredients. We offer a variety of dining options including special dietary restrictions such as diabetes diet, gluten-free, vegan, and vegetarian choices.
Residents can engage in a range of activities within our community including community-sponsored events, day trips and outings, fitness programs, live performances, and wine tasting events. Additionally, we have concierge services available to assist residents with any additional needs they may have.
Located conveniently near several cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals provides easy access to essential services outside our community.
At The Charlotte in Charlotte NC, we strive to provide exceptional care while creating a vibrant and engaging environment for our residents.
Review Summary
The Charlotte has received mixed feedback. While some visitors have heard promising reviews from friends and family, initial visits sometimes revealed staffing shortages leading to cleanliness issues and a noticeable odor. Despite these drawbacks, the facility is noted to have many positive aspects. Recurring challenges mentioned include staffing difficulties causing intermittent dining room closures and inconsistent care due to staff turnover. A significant 10% price increase since early 2022 was also a concern for some residents. Issues with pharmacy services and medication billing were also noted, with a suggestion to explore alternative pharmacy options. However, positive aspects include efforts to help residents qualify for insurance, provision of various on-site medical services (dermatologists, podiatrists, physical therapy), and access to beauty salons. Experiences were also influenced by external factors like the Omicron Covid outbreak, which impacted staffing and care consistency. Despite challenges, many reviewers expressed satisfaction with their living experience, praising the nice apartments, kind residents, and helpful staff. The food was generally enjoyed, and residents appreciated having tasks handled for them. Overall, The Charlotte presents a mix of strengths and weaknesses, including friendly staff, cleanliness in common areas, and engaging activities, alongside challenges in staffing, cleanliness in rooms, and pricing. Potential residents are advised to visit and discuss their concerns.
Pros
- The staff at The Charlotte is friendly, helpful, and caring.
- The facility is clean, well-kept, and orderly.
- Residents are happy and content at The Charlotte.
- The food at The Charlotte is excellent.
- The Activities team keeps residents engaged and occupied.
- Staff members go above and beyond to make residents feel at home.
- Reflections Memory Care at The Charlotte provides outstanding care for individuals with memory issues.
Cons
- The facility needed a deep cleaning and had that smell that everyone thinks of when dealing with elderly residents.
- Dining room has been closed off and on due to staffing issues.
- They had a price raise of 10% since the beginning of 2022, which was a large increase.
- The only issue we had was their pharmacy, as our loved one's bill was done on a 30-day basis instead of every 90 days outside of the facility.
- Part of the problem is my parents started in December, right before the big Omicron Covid outbreak, creating challenges and turnover in staffing.
- Cleanliness has been an issue in the residents' rooms due to Covid, although the common spaces are fine.
- It is a little higher in price and takes a bit of adjusting to get used to.
- Mom has been in memory care at The Charlotte for about a year, and it's been a tough year as the staff struggles to care for their residents during the Covid pandemic.
- With all the Covid restrictions and regulations, we were afraid we would not be able to celebrate my mother's birthday at The Charlotte.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at The Charlotte in Charlotte, NC?
The Charlotte offers a premium living experience with its monthly rental rates significantly exceeding both Mecklenburg County and state averages. For instance, a studio apartment at The Charlotte is priced at $5,200, which is notably higher than the county's average of $3,941 and the state's average of $4,020. Similarly, a one-bedroom unit costs $6,200 compared to the county's average of $3,434 and the state's figure of $4,055. Even for two-bedroom apartments, which are listed at $7,800 at The Charlotte, the disparity remains clear against the county's average of $3,712 and the state's average of $4,245. These rates reflect not only the desirable location but also the luxurious amenities and services offered by The Charlotte that cater to residents seeking an elevated lifestyle.
Where is The Charlotte?
The Charlotte is located at 9120 Willow Ridge Road, Charlotte, NC 28210 in Mecklenburg County, North Carolina
Does The Charlotte provide care for residents with dementia or Alzheimer's disease?
The comprehensive features offered by The Charlotte are designed to enhance the quality of life for residents dealing with dementia or Alzheimer's disease. With 24-hour supervision, residents receive constant monitoring and support, ensuring their safety and providing peace of mind for families. Assistance with activities of daily living, such as bathing, dressing, and transfers, promotes dignity and independence while also addressing individual needs. Coordination with healthcare providers and medication management ensures that medical requirements are met consistently, while incontinence care addresses a common concern with sensitivity. Meal preparation and service cater to nutritional needs, supporting overall health. Specialized memory care programming and mental wellness initiatives foster cognitive engagement and emotional well-being. Additionally, arrangements for medical transportation ensure that residents can access necessary health services seamlessly, contributing to a holistic approach in managing their condition.
Does The Charlotte allow residents to have pets?
Yes, The Charlotte allows both dogs and cats.
What photos are available for The Charlotte in Charlotte, North Carolina?
The Charlotte on seniors.fyi includes 19 photos including images showing interior, decor, bathroom, dining, building, living room, bedroom, entrance, and more.
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