Waltonwood Providence
Waltonwood Providence in Charlotte, NC is a premier assisted living community that offers a range of housing options and care services to meet the unique needs of each resident.
Types of Care
About Waltonwood Providence
Waltonwood Providence in Charlotte, NC is a premier assisted living community that offers a range of housing options and care services to meet the unique needs of each resident. With spacious 2-bedroom apartments and comfortable studio apartments, residents have the freedom to choose the living arrangement that suits them best. The community provides various types of care including independent living, memory care for individuals with Alzheimer's or dementia, and skilled nursing facility services for those requiring medical assistance. With a 24-hour call system and supervision, residents can feel safe and secure knowing help is always available. At Waltonwood Providence, residents enjoy a wide range of amenities designed to enhance their quality of life. From having a beautician on-site and access to a beauty salon, to cable or satellite TV in their own private rooms, residents can indulge in self-care and entertainment. The community also offers convenient transportation for errands or appointments through its operated transportation service. A wealth of activities are available to keep residents engaged and entertained. Whether it's utilizing the computer center, staying active in the fitness room, or enjoying the gaming room or small library, there is something for everyone. Residents can also explore the beautiful garden or outdoor spaces for relaxation and fresh air. Dining at Waltonwood Providence is a delightful experience with restaurant-style dining that accommodates special dietary restrictions. Meals are prepared and served by professional staff, ensuring nutritional needs are met while offering delicious options. Care services provided include assistance with daily activities such as bathing, dressing, transfers, and medication management. Coordination with health care providers ensures comprehensive care plans tailored to each resident's needs. Physical therapy is available for those who require it and specialized memory care programming supports individuals with cognitive impairments. The location of Waltonwood Providence is highly convenient with numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This allows residents easy access to necessities as well as opportunities for outings and social engagements. Overall, Waltonwood Providence provides a comfortable and supportive environment where residents can live independently or receive the care they need. With an array of amenities, services, and nearby attractions, it offers a vibrant and fulfilling lifestyle for seniors in the Charlotte area.
Review Summary
Waltonwood Providence has received mixed reviews. Positive feedback highlights the facility's beauty, cleanliness, room quality, amenities, staff helpfulness, and dining options. However, significant criticisms exist regarding poor management, unresponsive leadership, declining food quality, perceived cost-cutting, inadequate cleaning, safety concerns, and lack of transparency regarding promises. Some residents felt neglected or dissatisfied with the value provided for the cost.
Pros
- The facility is described as beautiful and new.
- Staff are mentioned as helpful.
- Rooms are considered high quality and having everything needed.
- Various amenities like clubs and transportation are available.
- Breakfast and dinner options were appreciated by some.
- Facility cleanliness is highlighted positively.
- Wide range of amenities including art classes, wine tasting, and beauty services are available.
- Access to church activities is provided.
Cons
- Management is described as extremely bad, unavailable, and unresponsive.
- Food quality is criticized as poor, horrendous, overcooked, greasy, and affected by cost-cutting measures.
- Portions are small, and options are limited for second sittings or special dietary needs.
- The facility is described as filthy by some, with rooms not properly cleaned.
- Lack of service and value despite high cost.
- Some residents feel unsafe due to the behavior of other residents and management's failure to address issues.
- Management is perceived as dismissive, profit-oriented, and lacking care for resident needs.
- Inconsistent accountability from management.
- Lack of customer service skills in addressing issues.
- The separate location of the memory unit is seen as inconvenient by some.
- Transparency issues regarding verbal promises versus written contracts.
Amenities
Care Services
Photos
Frequently Asked Questions
What room types does Waltonwood Providence offer?
Waltonwood Providence offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Where is Waltonwood Providence?
Waltonwood Providence is located at 11945 Providence Road, Charlotte, NC 28277 in Mecklenburg County, North Carolina
Does Waltonwood Providence provide care for residents with dementia or Alzheimer's disease?
The features offered by Waltonwood Providence are meticulously designed to support residents with dementia and Alzheimer's disease, ensuring their safety, comfort, and overall well-being. With 24-hour supervision, residents benefit from constant oversight that helps prevent wandering and provides immediate assistance in emergencies. Activities of daily living assistance--such as help with bathing, dressing, and transfers--allows residents to maintain dignity while receiving tailored support based on their individual needs. The coordination with healthcare providers ensures that medical requirements are met promptly, while the dementia waiver offers a specialized approach to care that accommodates varying stages of cognitive decline. Meal preparation and medication management contribute to a structured routine that is essential for health maintenance. Moreover, programs focusing on mental wellness and mild cognitive impairment foster engagement and social interaction, crucial for enhancing quality of life. Physical therapy aids mobility and strength, while specialized memory care programming addresses unique challenges faced by those with cognitive impairments. Finally, transportation arrangements for medical appointments further streamline access to necessary health services, promoting holistic care for each resident.
What photos are available for Waltonwood Providence in Charlotte, North Carolina?
Waltonwood Providence on seniors.fyi includes 5 photos including images showing interior, decor, fireplace, chandelier, dining, home office, artwork, windows, and more.
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