The Laurels And The Haven In Highland Creek
The Laurels And The Haven In Highland Creek is an assisted living community in Charlotte, NC, offering memory care and skilled nursing services with a focus on resident well-being and comfort through a wide range of amenities and activities.
Pricing Information
Monthly Cost: $3,795 - $5,755
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Studio | $3,795 | Mecklenburg County: $3,941 North Carolina: $4,020 |
| 1 Bedroom | $4,720 | Mecklenburg County: $3,434 North Carolina: $4,055 |
| 2 Bedrooms | $5,755 | Mecklenburg County: $3,712 North Carolina: $4,245 |
The Laurels and The Haven in Highland Creek presents a competitive pricing structure for its accommodations, reflecting both the unique offerings of the facility and its location within Mecklenburg County. For instance, a studio apartment is priced at $3,795 per month, which is slightly below the county average of $3,941 and state average of $4,020. In contrast, the one-bedroom option stands at $4,720, significantly higher than the county's average rent of $3,434 but still aligns closely with the state benchmark of $4,055. The two-bedroom units are listed at $5,755 per month, surpassing both local and state averages of $3,712 and $4,245 respectively. This pricing strategy may reflect enhanced services or amenities that differentiate The Laurels and The Haven from other options in the area.
Types of Care
About The Laurels And The Haven In Highland Creek
The Laurels And The Haven In Highland Creek is an assisted living community located in Charlotte, NC. We offer a variety of housing options including 2-bedroom apartments and studio apartments to meet the varying needs of our residents. Our community provides specialized care services including memory care and skilled nursing facility for those requiring extra support. At our community, we prioritize the well-being and comfort of our residents by offering a wide range of amenities. Our on-site beautician and beauty salon ensure that our residents can easily access grooming and personal care services. Cable or satellite TV, computer center, gaming room, small library, swimming pool, TV room, Wi-Fi/high-speed internet are also available to provide entertainment and connectivity options. We understand the importance of maintaining an active lifestyle, which is why we provide facilities such as a fitness room, garden, golf course, tennis courts, and wellness center. Our community-operated transportation and transportation arrangement services make it convenient for residents to reach nearby locations including doctors' appointments. Our dining experience is designed with nutrition and dietary requirements in mind. We offer low/no sodium options, low-fat meals, vegetarian choices, as well as accommodate special dietary restrictions. Room service and restaurant-style dining are available for added convenience. A wide range of activities are offered to keep our residents engaged and entertained. From arts and crafts to book clubs, fitness programs to gardening clubs, live musical performances to planned day trips - there is something for everyone's interest. Religious services are also provided for spiritual well-being. Located in close proximity to parks, pharmacies, physicians' offices, restaurants, transportation hubs, and theaters – our community ensures that daily necessities are easily accessible. With 24-hour call system availability and supervision along with assistance with activities of daily living such as bathing or dressing – we prioritize the safety and well-being of all our residents. Coordination with health care providers ensures seamless communication between medical professionals when needed. Medication management and physical therapy services are also offered. The Laurels And The Haven In Highland Creek is a vibrant and supportive community that aims to provide exceptional care, comfort, and quality of life for our residents.
Review Summary
Reviews for The Laurels and The Haven in Highland Creek highlight the staff's attentive and personal care, particularly in memory support. Residents enjoy the varied and tasty food options. Positive aspects include improved communication regarding medication, clean facilities, and staff kindness. However, concerns exist regarding high staff turnover, inconsistent care, facility maintenance issues (like leaks and cleaning standards), low staff morale due to administration, and perceived lack of administrative support and responsiveness to complaints. While some find the community engaging, others feel the quality of care has declined.
Pros
- The staff at the facility is very attentive and knows each resident by name, creating a warm and welcoming environment.
- Residents enjoy the food, which is plentiful, tasty, and includes healthy options, with snacks available 24/7 in the activity room.
- The Bridge to Rediscovery program is highly praised for its implementation by caring and dedicated staff.
- Many residents are happy and engaged in activities, contributing to a positive atmosphere throughout the facility.
- Communication regarding medication management has improved, making it easier for families to stay informed about their loved ones' care.
- The cleanliness and updated look of the facilities make them appealing places for residents to live comfortably.
- Staff members show genuine kindness and respect towards residents, fostering strong relationships between caregivers and individuals in their care.
- Monthly resident meetings provide an opportunity for feedback and community engagement among residents.
Cons
- There is a high turnover of senior staff and administration, leading to slow communication and inconsistency in care.
- The building is in disrepair, and some residents have reported issues like sprinkler leaks.
- Care services are inconsistent, with residents sometimes waiting excessively long for assistance, causing frustration for families.
- The staff morale appears low due to poor treatment by administrators, resulting in reduced service levels.
- Staff turnover contributes to a lack of continuity in care and administrative support.
- Many residents feel that the quality of care has deteriorated since moving in, specifically regarding medication management and attention from staff.
- Some facilities seem more focused on sales than on providing adequate care and support for residents after they move in.
- Cleaning standards are reportedly lacking, with rooms not well-maintained or cleaned regularly.
- Communication issues arise from a lack of leadership and focus on paper pushing rather than resident needs.
- Families report dissatisfaction with the administration's response to complaints, feeling ignored or treated with hostility when raising concerns.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at The Laurels And The Haven In Highland Creek in Charlotte, NC?
The Laurels and The Haven in Highland Creek presents a competitive pricing structure for its accommodations, reflecting both the unique offerings of the facility and its location within Mecklenburg County. For instance, a studio apartment is priced at $3,795 per month, which is slightly below the county average of $3,941 and state average of $4,020. In contrast, the one-bedroom option stands at $4,720, significantly higher than the county's average rent of $3,434 but still aligns closely with the state benchmark of $4,055. The two-bedroom units are listed at $5,755 per month, surpassing both local and state averages of $3,712 and $4,245 respectively. This pricing strategy may reflect enhanced services or amenities that differentiate The Laurels and The Haven from other options in the area.
What room types does The Laurels And The Haven In Highland Creek offer?
The Laurels And The Haven In Highland Creek offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Where is The Laurels And The Haven In Highland Creek?
The Laurels And The Haven In Highland Creek is located at 6101 Clarke Creek Parkway, Charlotte, NC 28269 in Mecklenburg County, North Carolina
Does The Laurels And The Haven In Highland Creek provide care for residents with dementia or Alzheimer's disease?
The Laurels And The Haven In Highland Creek offers a comprehensive range of features that are integral to the well-being of residents with dementia or Alzheimer's disease. With 24-hour supervision, residents benefit from constant oversight, enhancing their safety and comfort. Assistance with activities of daily living such as bathing and dressing allows individuals to maintain dignity while receiving necessary support tailored to their personal needs. Coordination with healthcare providers ensures that medical concerns are promptly addressed, while medication management helps keep treatment regimens on track. The specialized memory care programming and mental wellness initiatives foster cognitive engagement and emotional support, helping residents navigate their challenges effectively. Additionally, transportation arrangements for medical appointments alleviate logistical burdens for families and caregivers, promoting continuity of care without added stress. Collectively, these features create a holistic environment that prioritizes both physical health and emotional stability for those living with cognitive impairments.
Does The Laurels And The Haven In Highland Creek allow residents to have pets?
Yes, The Laurels And The Haven In Highland Creek allows both dogs and cats.
What photos are available for The Laurels And The Haven In Highland Creek in Charlotte, North Carolina?
The Laurels And The Haven In Highland Creek on seniors.fyi includes 16 photos including images showing interior, decor, dining, living room, chandelier, bedroom, seating area, fireplace, and more.
Need Help Finding the Right Care?
Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.
Get Free Consultation