Legacy Heights
Legacy Heights in Charlotte, NC is an assisted living community that specializes in memory care services.
Pricing Information
Monthly Cost: $3,990 - $3,990
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Studio | $3,990 | Mecklenburg County: $3,941 North Carolina: $4,020 |
At Legacy Heights, the monthly cost for a studio apartment is $3,990, positioning it slightly above the average rate of $3,941 for similar accommodations in Mecklenburg County. When we expand our view to the broader context of North Carolina, the state average is approximately $4,020 per month for comparable living spaces. This pricing suggests that Legacy Heights remains competitive within its local market while still offering quality amenities and care tailored to residents' needs. Overall, it strikes a balance between affordability and premium services in an increasingly sought-after area.
Types of Care
About Legacy Heights
Legacy Heights in Charlotte, NC is an assisted living community that specializes in memory care services. Our dedicated staff provides personalized care for individuals with memory-related conditions, ensuring their safety and well-being at all times. At Legacy Heights, we offer a wide range of amenities to enhance the quality of life for our residents. Our on-site activities provide opportunities for socialization and engagement, while our beautician ensures that our residents look and feel their best. Devotional services are available both on-site and off-site to cater to the spiritual needs of our residents. Our indoor and outdoor common areas provide tranquil spaces for relaxation and socializing, while wheelchair accessible showers ensure ease of use for individuals with mobility limitations. We understand the importance of comprehensive care, which is why we offer specialized services such as diabetic care, incontinence care, and medication management. Our trained staff is knowledgeable and experienced in providing the highest level of assistance to residents who require it. Dining at Legacy Heights is a delightful experience. Meals are provided on-site in a restaurant-style setting, offering delicious and nutritious options that cater to individual dietary needs. Room service and special dining programs are also available to accommodate specific preferences or occasions. Our community values an active lifestyle, which is why we provide a variety of engaging activities for our residents. From brain fitness exercises to day trips and outings, there is always something exciting happening at Legacy Heights. Devotional activities both on-site and off-site nurture the spiritual well-being of our residents, while educational speakers and lifelong learning programs stimulate their minds. Montessori programs promote cognitive development, while reminiscence programs foster meaningful connections through shared memories. Stretching classes and yoga/chair yoga further promote physical health. Located conveniently near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Legacy Heights ensures easy access to essential amenities within the surrounding area. At Legacy Heights in Charlotte, NC, we are committed to providing exceptional care and support to our residents in a vibrant and nurturing environment.
Review Summary
Legacy Heights Senior Living has received mixed feedback, highlighting both strengths and weaknesses. Many reviews praise the staff's warmth, friendliness, and caring approach, noting genuine connection and gratitude for their dedication. Residents are actively engaged through various activities like arts, games, exercise, and social events, contributing to happiness and social engagement. The facility is often described as clean, cozy, and comfortable, with an intimate, homey feel fostered by smaller dining areas. However, significant concerns were raised regarding staffing shortages, leading to inconsistent care and instances of alleged neglect, including residents being left unattended or lacking basic hygiene assistance. Billing issues and frequent staff turnover were also problematic for some families. Communication gaps and missing personal items were reported. While some positive impressions from tours were noted, others felt the community wasn't the best fit. The duality of experiences reflects both the positive aspects of staff interaction and community engagement alongside critical issues regarding care delivery and operational inconsistencies, particularly post-pandemic challenges.
Pros
- The staff at Legacy Heights are caring, friendly, and responsive to the needs of residents and their families.
- Residents have access to a variety of activities and entertainment, helping them stay engaged and social.
- The facility is described as clean, cozy, comfortable, and inviting, providing a safe environment for residents.
- Families appreciate the intimate and homey feel of the community, with smaller dining areas that foster close relationships among residents.
- Many reviewers praised the overall quality of care provided to their loved ones, expressing gratitude for the dedication of the staff.
- The food served at Legacy Heights is noted as good and home-cooked, contributing to a positive dining experience for residents.
- Tour experiences were generally positive, highlighting the cleanliness and organization of the facility as well as the engaging atmosphere for residents.
Cons
- The residents were often left in bed for days, sometimes sitting in urine, leading to a disappointing experience regarding care services.
- The community was facing challenges with billing, resulting in inaccuracies since the family's arrival and frequent staff turnover.
- There was a lack of communication regarding a resident's ability to return after a hospital visit, along with several items missing from their possessions.
- Despite some positive initial impressions, one reviewer felt the community would not be the best fit for their loved one.
- The staff appeared to be short-staffed, which is a common issue in many facilities.
- Some activities offered were primarily visual, making it difficult for residents with vision problems to participate effectively.
- A former caregiver expressed difficulties during the transition process and identified areas needing major improvements in care services delivered by the facility.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Legacy Heights in Charlotte, NC?
At Legacy Heights, the monthly cost for a studio apartment is $3,990, positioning it slightly above the average rate of $3,941 for similar accommodations in Mecklenburg County. When we expand our view to the broader context of North Carolina, the state average is approximately $4,020 per month for comparable living spaces. This pricing suggests that Legacy Heights remains competitive within its local market while still offering quality amenities and care tailored to residents' needs. Overall, it strikes a balance between affordability and premium services in an increasingly sought-after area.
Where is Legacy Heights?
Legacy Heights is located at 11230 Ballantyne Trace Ct, Charlotte, NC 28277 in Mecklenburg County, North Carolina
Does Legacy Heights provide care for residents with dementia or Alzheimer's disease?
Legacy Heights' focus on medication management ensures that residents receive their prescribed medications accurately and on time, which is crucial for maintaining their overall health and stability. Incontinence care provides dignity and comfort to residents, reducing anxiety associated with these challenges while promoting a more secure living environment. The implementation of Montessori programs encourages engagement through familiar activities tailored to individual abilities, fostering independence and enhancing cognitive function. Additionally, brain fitness exercises stimulate mental agility and memory retention, offering purposeful activities that not only entertain but also support cognitive decline in a meaningful way. Together, these features create a holistic approach to memory care, addressing both physical and emotional needs while enriching the lives of those affected by dementia or Alzheimer's disease.
What photos are available for Legacy Heights in Charlotte, North Carolina?
Legacy Heights on seniors.fyi includes 28 photos including images showing floor plan, interior, studio apartment, dining, decor, bathroom, landscaping, living area, and more.
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