Chatham Ridge Assisted Living

3.0 (8 reviews)
114 Polks Village Lane, Chapel Hill, NC 27517
(844) 490-3973

Chatham Ridge Assisted Living in Chapel Hill, NC is a vibrant and inclusive community that offers various types of care to cater to the individual needs of its residents. With Independent Living, Memory Care, and Skilled Nursing Facility options, Chatham Ridge provides a continuum of care that ensures residents receive the support they need as their needs change over time.

Types of Care

Assisted Living Independent Living Memory Care Skilled Nursing Facility

About Chatham Ridge Assisted Living

Chatham Ridge Assisted Living in Chapel Hill, NC is a vibrant and inclusive community that offers various types of care to cater to the individual needs of its residents. With Independent Living, Memory Care, and Skilled Nursing Facility options, Chatham Ridge provides a continuum of care that ensures residents receive the support they need as their needs change over time.

This assisted living community boasts an array of amenities designed to enhance the comfort and convenience of its residents. From a beautician on-site and a beauty salon to ensure that residents always look their best, to cable or satellite TV for entertainment, Chatham Ridge has thoughtfully considered every aspect of resident well-being. Community-operated transportation is available for outings and appointments, while a computer center allows residents to stay connected with loved ones or engage in personal interests online.

The dining experience at Chatham Ridge is exceptional, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are also accommodated. Housekeeping services ensure that residences remain tidy and comfortable, while private cleaning services offer additional assistance as needed.

The community offers a range of activities to engage residents physically, mentally, and socially. Arts and crafts sessions allow for creative expression, while book clubs offer intellectual stimulation. Fitness programs such as Yoga and Tai Chi promote physical well-being. Live musical performances provide entertainment, while planned day trips allow for exploration outside the community. Residents can also enjoy resident-run activities and scheduled daily activities organized by staff.

Chatham Ridge is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and opportunities for social engagement beyond the community.

With 24-hour call systems and supervision available at all times, Chatham Ridge provides peace of mind knowing that assistance is never far away. The dedicated staff are trained to provide quality care with activities of daily living such as bathing and dressing, as well as medication management and specialized memory care programming for those with cognitive impairments.

Overall, Chatham Ridge Assisted Living is a dynamic community that offers comprehensive care, exceptional amenities, a vibrant social life, and convenient access to local services. It is a place where residents can thrive while receiving the support they need to live their best lives.

Review Summary

The experience of choosing an assisted living facility for a loved one is often fraught with emotions and expectations. For many families, finding a place that promises quality care, compassion, and comfort can be a daunting task. This sentiment was starkly expressed in the feedback regarding Chatham Ridge Assisted Living and other facilities like Horizons. While some reviewers praised aspects of Chatham Ridge, significant concerns about the quality of care at various facilities dominated the narrative, indicating that not all experiences were positive. Several reviews highlighted a troubling pattern of neglect and inadequate care among residents at certain facilities. One specific account detailed a distressing situation involving the writer’s mother, who suffered from illness for weeks without receiving proper attention from nursing staff. The frustration escalated when they encountered rudeness from nurses upon inquiring about assistance and medical attention for their loved one. Such experiences paint a picture of systemic issues within nursing care—one characterized by frequent medication errors and failure to meet basic personal hygiene needs, such as regular bathing. While some reviewers acknowledged the overall cleanliness and appealing environment at Chatham Ridge, they also raised concerns over the size of living arrangements and potential stressors associated with larger resident populations. The description of one-room accommodations lacking separate living spaces did not appeal to everyone; indeed, some families felt that smaller units may not adequately accommodate their loved ones' needs or preferences for space and comfort. The ambiance was described positively—cleanliness, friendly staff interactions, outdoor patios—but there remained an undercurrent suggesting that housing conditions alone do not fulfill the emotional or medical requirements of elderly residents. In contrast to these criticisms were glowing reviews for Horizons Assisted Living. Families who had direct experience with this facility conveyed confidence in the level of personalized care provided to their members, even expressing appreciation for how well challenging residents were treated. This feedback reinforces that while some residential facilities struggle with maintaining adequate standards for their inhabitants, others succeed in fostering an environment conducive to health and happiness. Moreover, financial concerns surfaced prominently across reviews regarding assisted living costs versus service received. At least one reviewer expressed indignation over a significant rent increase purportedly tied to promised improvements—improvements which seemingly never materialized once Navion took ownership. This disillusionment reflects broader frustrations within eldercare communities where financial burdens heighten alongside declining levels of service quality. Despite mixed experiences recounted by reviewers regarding Chatham Ridge's amenities such as dining areas and outdoor engagement opportunities among residents, it appears evident that satisfaction is subjective based heavily on individual circumstances rather than uniformity across all services offered by the facility. Some noted positive interactions among staff who communicated clearly about available assistance options while others voiced apprehensions concerning whether personal needs could be sufficiently met among larger groups or in smaller units meant to house various therapies or services. In conclusion, navigating assisted living options requires careful consideration informed by firsthand accounts like those presented here. Families must weigh factors such as caregiving availability against environmental attributes like cleanliness or aesthetics when selecting suitable housing for their elderly relatives. Particularly poignant are the sentiments shared about environments where neglect exists versus those praised for compassionate care—a powerful reminder that every detail contributes significantly toward shaping our loved ones' lives during vulnerable stages.

Pros

  • The nursing care at Chatham Ridge Assisted Living was excellent and they took great care of the residents.
  • Chatham Ridge is a beautiful place, clean and ready to serve its residents.
  • The food at Chatham Ridge was good and the dining area was clean and organized.
  • The staff at Chatham Ridge were friendly, informative, and provided all the necessary information about the facility to potential residents.
  • The one-level layout of Chatham Ridge was appreciated by visitors as it made navigation easier for the residents.
  • The amenities at Chatham Ridge were nice, including an outside patio and garden area for residents to enjoy.

Cons

  • The nursing care at the facility is absolutely terrible, with reports of neglect and lack of compassion for residents.
  • Residents often go without proper bathing for days, indicating a serious neglect of personal care.
  • There have been frequent medication errors reported, raising concerns about the reliability of care provided.
  • The food quality is disappointing, with menus not being accurately followed and insufficient options available.
  • Rent was raised significantly with promises of improvements that have not materialized since ownership changed to Navion.
  • The environment can be overwhelming for some residents due to the large number of people and varying conditions present.
  • There are complaints from family members regarding rude staff interactions and inadequate responses to health concerns of their loved ones.

Amenities

Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Dining room
Financing advice
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Guasts at mealtime
Guest parking
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Overnight guests
Party space
Private bathrooms
Private cleaning services
Resident parking
Respite or short term stays offered
Restaurant-style dining
Small library
TV room
Telephone
VA Benefits Consultation
Wellness center
Wi-Fi/high-speed internet

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming

Photos

A spacious and elegant dining room featuring chandeliers, neatly arranged tables and chairs, with ample natural light streaming in.
A spacious and elegant dining room featuring chandeliers, neatly arranged tables and chairs, with ample natural light streaming in.
A spacious dining area featuring a round table set with napkins and flowers, adjacent to a grand piano and illuminated by natural light from large windows.
A spacious dining area featuring a round table set with napkins and flowers, adjacent to a grand piano and illuminated by natural light from large windows.
A cozy living room featuring bookshelves, a sofa, a television on the wall, and a coffee table with decorative items.
A cozy living room featuring bookshelves, a sofa, a television on the wall, and a coffee table with decorative items.
A symmetrical building with a prominent entrance under a partly cloudy sky.
A symmetrical building with a prominent entrance under a partly cloudy sky.
A view of a building with a driveway and entrance under a partly cloudy sky.
A view of a building with a driveway and entrance under a partly cloudy sky.
A cozy and well-decorated bedroom with blue accents, featuring a bed, sofa, and ample natural light.
A cozy and well-decorated bedroom with blue accents, featuring a bed, sofa, and ample natural light.

Frequently Asked Questions

What room types does Chatham Ridge Assisted Living offer?

Chatham Ridge Assisted Living offers Studio apartments.

Where is Chatham Ridge Assisted Living?

Chatham Ridge Assisted Living is located at 114 Polks Village Lane, Chapel Hill, NC 27517 in Orange County, North Carolina

Does Chatham Ridge Assisted Living provide care for residents with dementia or Alzheimer's disease?

Chatham Ridge Assisted Living offers 24-hour supervision, ensuring that residents receive constant support and safety, which is crucial for individuals with dementia or Alzheimer's disease who may experience confusion or wandering. The assistance with activities of daily living—including bathing, dressing, and transfers—promotes dignity while minimizing anxiety related to these essential tasks. Meal preparation and service cater to nutritional needs while creating a routine that can enhance comfort. Medication management ensures residents adhere to their prescribed regimens, reducing the risk of complications from missed doses. Furthermore, the mental wellness program addresses the emotional aspects of cognitive decline, fostering engagement and connection through specialized memory care programming designed to stimulate cognitive abilities and provide meaningful interactions tailored to each resident's unique stage of memory loss.

What photos are available for Chatham Ridge Assisted Living in Chapel Hill, North Carolina?

Chatham Ridge Assisted Living on seniors.fyi includes 27 photos including images showing interior, decor, windows, dining, living room, building, landscaping, entrance, and more.

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