Brookdale Chapel Hill
Brookdale Chapel Hill in Chapel Hill, NC is an assisted living community that offers a variety of amenities and care services to enhance the well-being and comfort of its residents.
Pricing Information
Monthly Cost: $5,020 - $5,020
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Studio | $5,020 | Orange County: $3,956 North Carolina: $4,020 |
At Brookdale Chapel Hill, the monthly cost for a studio apartment is $5,020, which reflects the premium offerings and high-quality services associated with this community. When comparing this rate to the averages in Orange County and across North Carolina, it's evident that Brookdale's pricing exceeds both benchmarks: Orange County's average is $3,956, while the statewide figure stands at $4,020. This suggests that residents may be paying a higher price for the enhanced amenities, personalized care options, and vibrant community life that Brookdale Chapel Hill provides. For families considering relocation or support for their loved ones, these factors can be significant when evaluating long-term living arrangements.
Types of Care
About Brookdale Chapel Hill
Brookdale Chapel Hill in Chapel Hill, NC is an assisted living community that offers a variety of amenities and care services to enhance the well-being and comfort of its residents. The community boasts a range of activities on-site to keep residents engaged and entertained, including arts and crafts, brain fitness, cooking classes, and day trips. There are also devotional activities offsite for those seeking spiritual fulfillment.
Residents at Brookdale Chapel Hill can enjoy delicious meals in the dining room, where special dietary restrictions such as low/no sodium or diabetic care can be accommodated. Room service is also available for added convenience. Additionally, there is a beauty salon on-site with a beautician to cater to residents' grooming needs.
The community provides a safe and comfortable environment with 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. Mental wellness programs are offered to support emotional well-being.
For outdoor enthusiasts, Brookdale Chapel Hill features beautiful gardens and hiking trails for leisurely walks or nature appreciation. Outdoor spaces are available for relaxation or socializing with fellow residents. Transportation arrangements can be made for medical appointments or other outings.
The community is pet-friendly, allowing residents to bring along their furry companions for added companionship and joy. Housekeeping services ensure that living spaces remain clean and tidy at all times. Laundry facilities are conveniently available on-site.
Brookdale Chapel Hill is located close to various amenities in the surrounding area. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals provide easy access to necessary resources and entertainment options.
Overall, Brookdale Chapel Hill provides a welcoming and supportive environment where residents can enjoy fulfilling lives while receiving the care they need.
Review Summary
Nestled in a picturesque location, Brookdale Chapel Hill Assisted Living has garnered a mix of praise and criticism from families looking for the best care for their loved ones. Residents and their families have chosen this community for its appealing location, variety of services, and affordability. Upon entry into Brookdale, many visitors report an immediate sense of comfort and homeliness that reflects the warm atmosphere often associated with family gatherings. The Sales Director has received commendations for his personable nature and extensive experience, which put potential residents at ease during the transition process. However, despite these early positive impressions and some successful placements, the overall experience has varied significantly among different residents. Positive aspects highlighted include the warmth, attentiveness, and communication of the caregiving staff, with several individuals reporting that their loved ones thrived once they settled into routine activities. Residents enjoyed engaging in activities such as music sessions and arts-and-crafts classes. However, significant complaints centered around staffing consistency, quality of food (often described as poor, cheap cafeteria food, or inedible, with insufficient portion sizes), and long wait times for meals. Management communication was also an issue, with difficulties in reaching representatives and delayed responses to concerns, partly attributed to staff turnover and voicemail issues. Housekeeping services were criticized for not meeting expectations, and the onboarding process caused frustrations with billing and discounts. Some reviewers noted that while some staff were friendly, others treated residents with contempt. The facility's aging condition and need for updates were also mentioned. Despite these challenges, efforts under new leadership to stabilize management have been recognized by some reviewers. The community's lovely grounds and outdoor spaces are appreciated. In summary, while praised for its location, warm atmosphere, and some dedicated staff, Brookdale Chapel Hill faces significant issues with food quality, staffing levels, management communication, and facility maintenance, impacting the overall resident experience.
Pros
- The community offers a warm and welcoming atmosphere, making residents feel comfortable and at home.
- The staff is described as stellar, caring, communicative, and supportive, creating a positive environment for residents.
- Residents enjoy the activities and social events provided, contributing to an engaging community experience.
- The facility is generally clean and bright, enhancing the overall living experience for residents.
- Many reviewers appreciate the communication skills of the sales director and the thoroughness in explaining services during tours.
- Improvements in management have been noted, indicating a stabilization within the team.
- Residents have experienced health improvements since moving into the community, reflecting quality care.
- The variety of dining areas allows convenience for residents when accessing meals on-site.
Cons
- The food quality is very poor, often described as cheap cafeteria food rather than enjoyable meals.
- Staffing issues have resulted in inadequate care and prolonged wait times for residents’ needs to be addressed.
- There are significant communication problems, including difficulty reaching management and delayed responses to concerns.
- Housekeeping services for residents' rooms are not meeting expectations, with unchanging sheets and missed personal care appointments.
- The onboarding process was poorly handled, creating frustrations over billing and communication around discounts that were not applied.
- Despite some staff being friendly, others have treated residents with contempt, impacting the overall experience negatively.
- Residents often face long waits for meals, sometimes exceeding 45 minutes past scheduled meal times.
- The facility is aging and requires better maintenance and updates to improve living conditions.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Brookdale Chapel Hill in Chapel Hill, NC?
At Brookdale Chapel Hill, the monthly cost for a studio apartment is $5,020, which reflects the premium offerings and high-quality services associated with this community. When comparing this rate to the averages in Orange County and across North Carolina, it's evident that Brookdale's pricing exceeds both benchmarks: Orange County's average is $3,956, while the statewide figure stands at $4,020. This suggests that residents may be paying a higher price for the enhanced amenities, personalized care options, and vibrant community life that Brookdale Chapel Hill provides. For families considering relocation or support for their loved ones, these factors can be significant when evaluating long-term living arrangements.
What room types does Brookdale Chapel Hill offer?
Brookdale Chapel Hill offers Studio apartments.
Where is Brookdale Chapel Hill?
Brookdale Chapel Hill is located at 2220 Farmington Drive, Chapel Hill, NC 27517 in Orange County, North Carolina
Does Brookdale Chapel Hill allow residents to have pets?
Yes, Brookdale Chapel Hill allows both dogs and cats.
What photos are available for Brookdale Chapel Hill in Chapel Hill, North Carolina?
Brookdale Chapel Hill on seniors.fyi includes 11 photos including images showing interior, living room, decor, windows, bedroom, pathway, television, building, and more.
Need Help Finding the Right Care?
Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.
Get Free Consultation