Phoenix Assisted Care

3.7 (31 reviews)
201 West High Street, Cary, NC 27513
(844) 490-3973

Phoenix Assisted Care in Cary, NC is a premier assisted living community that specializes in Memory Care.

Pricing Information

Monthly Cost: $2,600 - $3,400

Room Type Monthly Cost Area Comparison
Semi-Private $2,600
Wake County: $4,391
North Carolina: $3,584
Studio $3,400
Wake County: $4,757
North Carolina: $4,020

At Phoenix Assisted Care, the monthly costs for accommodations are notably competitive compared to those in Wake County and across North Carolina. For a semi-private room, residents can expect to pay $2,600, which is significantly lower than the county average of $4,391 and the state average of $3,584. Similarly, the studio option at Phoenix is priced at $3,400, again undercutting the local market where prices reach $4,757 in Wake County and $4,020 statewide. These pricing advantages position Phoenix Assisted Care as an attractive choice for individuals seeking quality assisted living options without the financial burden often associated with similar facilities in the region.

Types of Care

Assisted Living Memory Care

About Phoenix Assisted Care

Phoenix Assisted Care in Cary, NC is a premier assisted living community that specializes in Memory Care. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living to ensure the safety and well-being of our residents. At Phoenix Assisted Care, we prioritize the comfort and happiness of our residents. Our fully furnished accommodations are equipped with private bathrooms, air-conditioning, and cable or satellite TV. We also offer wheelchair accessible showers for the convenience of our residents. Our community boasts a wide range of amenities designed to enhance the daily lives of our residents. From a fitness room and wellness center to indoor and outdoor common areas, there are plenty of spaces for socializing or enjoying leisure activities. Residents can also indulge in beautician services at our on-site beauty salon or engage in various activities such as gaming, reading, or utilizing our computer center. Our professionally trained staff works closely with each resident's healthcare provider to ensure medication management and appropriate assistance with specialized care needs such as diabetes diet and diabetic care. We also provide physical therapy services to promote mobility and mental wellness programs to support cognitive health. A variety of delicious meals are served restaurant-style in our dining room, taking into consideration any special dietary restrictions or preferences such as vegetarian options. Furthermore, scheduled daily activities, resident-run programs, educational speakers, and day trips are organized to keep our residents engaged and stimulate their mind. Located conveniently near various amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals; Phoenix Assisted Care offers easy access to essential services while maintaining a peaceful residential atmosphere. Come experience compassionate care and an enriching lifestyle at Phoenix Assisted Care in Cary!

Review Summary

The experience of residents and their families in assisted living communities can vary significantly, as evidenced by the reviews of Phoenix Assisted Care. Many families report a positive experience with the facility’s cleanliness, caring staff, and range of activities available to residents. The community has been recognized for its welcoming atmosphere, where staff members go above and beyond to ensure that residents feel comfortable and engaged. However, not all experiences are positive. Several individuals have expressed dissatisfaction regarding aspects such as meal quality and variety, noting food could be cold or unappetizing with an overabundance of fried options. Activity availability is also a point of contention, with discrepancies between scheduled activities and what actually occurs. While some appreciate the positive engagement efforts, others feel activities are not prioritized. The ambiance is described as varying from clean but industrial to a more homely feel by appreciative families. Management is praised by many for being supportive and accessible, although there are troubling reports regarding their response to serious resident issues like hygiene deficits and inadequate care. Overall, reviews highlight both commendable operations and significant areas needing attention, such as food quality, activity consistency, hygiene, and staff attitude, emphasizing the need for prospective residents to research thoroughly.

Pros

  • The staff at Phoenix Assisted Care is described as friendly, caring, and knowledgeable, providing excellent care for residents.
  • The facility is consistently noted for being clean and well-maintained, contributing to a positive living environment.
  • Many reviewers appreciate the variety of activities available for residents, indicating that there are engaging options for participation.
  • Residents feel safe and comfortable in their surroundings, reflecting satisfaction with the overall care received.
  • The director is praised for being approachable and responsive to family needs, enhancing the supportive atmosphere of the community.
  • Several families express gratitude for the facility’s welcoming nature and its ability to provide a homelike environment despite not being very large or fancy.

Cons

  • The food is often cold, and there is a lot of fried and breaded options that are not appealing.
  • The facility has an industrial feel, making it less home-like for residents.
  • Cleanliness issues are prevalent, with reports of urine and feces odors in the building.
  • Meals are frequently burned, undercooked, or otherwise unappetizing.
  • Staff exhibits a negative attitude when asked to assist with care needs or activities for residents.
  • Activities listed on the calendar do not actually take place, leading to disappointment among residents and families.
  • Residents are not changed regularly, resulting in health issues like rashes going unnoticed by staff.
  • Management changes have led to a significant decline in the quality of care at the facility.

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions

Photos

Phoenix Assisted Care
Phoenix Assisted Care
Phoenix Assisted Care
Phoenix Assisted Care

Frequently Asked Questions

How much does it cost to live at Phoenix Assisted Care in Cary, NC?

At Phoenix Assisted Care, the monthly costs for accommodations are notably competitive compared to those in Wake County and across North Carolina. For a semi-private room, residents can expect to pay $2,600, which is significantly lower than the county average of $4,391 and the state average of $3,584. Similarly, the studio option at Phoenix is priced at $3,400, again undercutting the local market where prices reach $4,757 in Wake County and $4,020 statewide. These pricing advantages position Phoenix Assisted Care as an attractive choice for individuals seeking quality assisted living options without the financial burden often associated with similar facilities in the region.

Where is Phoenix Assisted Care?

Phoenix Assisted Care is located at 201 West High Street, Cary, NC 27513 in Wake County, North Carolina

Does Phoenix Assisted Care provide care for residents with dementia or Alzheimer's disease?

The comprehensive features offered by Phoenix Assisted Care are specifically designed to address the diverse needs of residents with dementia or Alzheimer's, ensuring their safety and well-being. The 24-hour supervision provides a secure environment where residents are continuously monitored, reducing the risk of wandering or accidents. Assistance with daily living activities, such as bathing, dressing, and transfers, promotes dignity while helping residents maintain their independence as much as possible. Incontinence care is essential for comfort and hygiene, and meal preparation caters to nutritional needs while also considering dietary restrictions that may arise from medical conditions. Medication management ensures that residents take their prescribed medications correctly and on time, mitigating potential health risks. Moreover, engaging in a mental wellness program can stimulate cognitive function and emotional health, while physical therapy supports mobility and physical fitness--both crucial for enhancing overall quality of life for individuals facing memory challenges.

What photos are available for Phoenix Assisted Care in Cary, North Carolina?

Phoenix Assisted Care on seniors.fyi includes 4 photos including images showing interior, tree, and more.

Need Help Finding the Right Care?

Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.

Get Free Consultation