The Inn at Menorah Park
The Inn at Menorah Park in Syracuse, NY is a skilled nursing facility that offers assisted living and a wide range of amenities and care services in a supportive environment.
Types of Care
About The Inn at Menorah Park
The Inn at Menorah Park in Syracuse, NY is a skilled nursing facility that offers a wide range of amenities and care services to its residents. The community prides itself on providing a comfortable and supportive environment for seniors. The community features a beauty salon where residents can receive professional hair and beauty services. There is also cable or satellite TV available in each resident's room for entertainment purposes. Community-operated transportation is provided, making it convenient for residents to get around town. For those who enjoy technology, there is a computer center available. Residents can stay connected with loved ones or browse the internet as they please. Meals are served in a dining room with restaurant-style dining, ensuring that residents have an enjoyable dining experience. Special dietary restrictions are taken into consideration to accommodate individual needs. The community also offers various recreational facilities such as a fitness room, gaming room, garden, and small library. These spaces encourage physical and mental wellness among the residents. Housekeeping services are provided to ensure that each resident's living space remains clean and tidy. Move-in coordination is also available to assist new residents with their transition into the community. Residents have access to outdoor space where they can relax and enjoy some fresh air. Additionally, there is Wi-Fi/high-speed internet available throughout the community. In terms of care services, there is a 24-hour call system in place to ensure that help is readily available when needed. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to help residents properly follow their medication schedules. A mental wellness program is implemented to support emotional well-being. Transportation arrangements are made for non-medical purposes like running errands or attending social events. Transportation to doctors' appointments is also provided. Engaging activities are part of everyday life at The Inn at Menorah Park. Concierge services are available to assist residents with various needs. Fitness programs and scheduled daily activities keep residents active and promote socialization. Planned day trips and resident-run activities provide opportunities for exploration and entertainment. The community is conveniently located near numerous amenities and services, including cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. This ensures that residents have easy access to a range of resources in the surrounding area. Overall, The Inn at Menorah Park offers a comprehensive assisted living experience with a focus on comfort, care, and an enriched lifestyle for its residents.
Review Summary
Reviews for The Inn at Menorah Park reflect a mixed experience. While the physical facility is often praised for being well-kept, attractive, and offering large rooms and communal spaces, significant concerns are raised about staffing and care quality. Negative feedback highlights weak activity programs, unmotivated staff often seen on their phones, long wait times for call responses (up to 45 minutes), and a perceived decline in overall care standards leading to residents missing basic hygiene like showers. The food is often described as bland. Despite these issues, some positive comments mention caring staff facilitating activities like puzzles and sing-alongs, commendable security measures, administration support for maintenance, and appreciation for the kosher food option within a Jewish community setting. The review notes a stark contrast between current services and earlier positive impressions, emphasizing the need for improved standards in elder care.
Pros
- The facility at Menorah Park is well-kept and attractive, with larger resident rooms and ample communal spaces for socializing.
- Staff members at Menorah Park appear happy and engaged, contributing to a positive atmosphere for residents.
- The security measures in place are commendable, ensuring the safety of all residents.
- Residents appreciate the cleanliness of the facilities, which reflects a high standard of care.
- Many residents enjoy participating in activities such as puzzles and sing-alongs facilitated by caring staff members.
- Feedback highlights that the administration provides support when needed, as demonstrated by efficient repairs and friendly interactions from maintenance staff.
- Residents find value in having a kosher food option within a supportive Jewish community setting at multiple facilities.
Cons
- The activity programs at The Inn are very weak and lack proper leadership, disappointing families who expected more engagement for their loved ones.
- Many staff members display negative attitudes, are unmotivated, and frequently use their phones instead of attending to residents' needs.
- Residents often experience long wait times for call responses, leading to feelings of neglect and frustration.
- There is a noticeable decline in the quality of care compared to the facility's previous reputation, with only a few attentive staff members available.
- Residents sometimes go without basic necessities like showers due to understaffing during certain shifts.
- The food provided is bland and does not meet the expectations of many residents.
- Concerns about inadequate supervision and assistance are prevalent, leaving residents feeling unsupported.
- The removal of community-oriented services, such as Sabbath celebrations led by clergy, has diminished the cultural experience for some residents.
- Maintenance requests often take an unacceptably long time to be addressed, reflecting poor management priorities.
- Overall resident care is compromised due to administration prioritizing financial gain over quality service.
Amenities
Care Services
Photos
Frequently Asked Questions
Where is The Inn at Menorah Park?
The Inn at Menorah Park is located at 4101 East Genesee Street, Syracuse, NY 13214 in Onondaga County, New York
What photos are available for The Inn at Menorah Park in Syracuse, New York?
The Inn at Menorah Park on seniors.fyi includes 6 photos including images showing interior, bedroom, dining, decor, windows, closet, accessible bathroom, shower, and more.
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