Eger Health Care & Rehab Ctr

Eger Harbor House is a highly sought-after facility that unfortunately requires Medicaid for admission. Despite this requirement, the facility is well-maintained and boasts a friendly and helpful staff. The cleanliness of the premises is noteworthy, as everything is kept in its proper place. Residents appear to be well taken care of, creating a positive environment for all. The staff at Eger Harbor House goes above and beyond to assist residents with their daily needs. From helping with laundry and dressing to providing medication support, they ensure that residents receive comprehensive care. Additionally, the facility offers recreational activities and amenities such as housekeeping services, meals, an elevator, air-conditioning, gardens, and seating areas. These features allow residents to enjoy the outdoors and socialize with each other comfortably. However, there have been some concerns regarding the arbitrary requirements for admission at Eger Harbor House. One reviewer noticed that their family member was not accepted despite seeing other residents in worse conditions being admitted. This raised questions about the fairness of the admission process. The reviewer highlighted that their family member only appeared "High Functioning" due to temporary care received elsewhere. This situation created a "Catch 22" scenario because once their savings ran out, they would no longer be able to receive adequate care. While Eger Harbor House is undoubtedly beautiful and hotel-like in appearance, there have been challenges when it comes to communication with staff. Reviewers mentioned difficulties reaching someone on the phone or getting responses to messages when trying to schedule interviews for their loved ones' potential admission. For one individual, even after finally securing an interview with the administrator and nurse, their father was declined entry because he refused to use walking assistance devices despite not needing them. Another reviewer expressed dissatisfaction with certain aspects of the facility based on their mother's experience there. They criticized the quality of food provided and mentioned incidents of theft in resident rooms without proper recourse or reimbursement available. However, it should be noted that there are no bugs or vermin present, and the staff is responsive when family members get involved and insurance is utilized. The reviewer also highlighted the lack of activities beyond bingo and trips to Atlantic City, which can be disappointing for those with limited funds. Improvements suggested by this reviewer included enhancing the food options and facilities, implementing a more rigorous resident screening process, and addressing issues related to theft. On a positive note, Eger Harbor House does offer counseling services for residents who may feel depressed, as well as timely medication administration. Call buttons or strings are available in all rooms to ensure residents can easily request assistance if injured. In conclusion, Eger Harbor House appears to be a visually impressive facility with a friendly staff, but some potential drawbacks must be considered. The requirement for Medicaid limits access for certain individuals, and there have been concerns about the fairness of the admission process. Communication challenges have also been reported. Additionally, while cleanliness is commendable, issues such as subpar food quality, theft incidents without recourse, and limited activities have been mentioned by reviewers. Overall, further improvements could enhance the overall experience for residents of Eger Harbor House.