Rochester Presbyterian Home

The Rochester Presbyterian Home (RPH) has garnered overwhelmingly positive reviews from residents and their families. With its cheerful and caring staff, the facility is known for providing exceptional care to its elderly residents. One reviewer was so impressed with RPH that they joined two boards. They highlighted the constant cheerfulness exhibited by both the residents and staff members. Another reviewer expressed gratitude for the excellent care their aunt received at RPH, emphasizing the level of attentiveness shown by the staff. Several reviewers mentioned that both their father and mother-in-law currently reside at RPH and are loved by the community. Having experienced five other assisted living facilities in total, they considered RPH to be unparalleled in terms of creating a true home-like environment for their loved ones. They were particularly pleased with the availability of religious services, as well as the thoughtful gesture of staff members purchasing gifts for all residents on Christmas morning. One devoted employee expressed their love for working at RPH after more than two decades with the organization. They likely contribute to the warm and caring atmosphere that reviewers frequently mention. The variety of activities provided at RPH was another aspect that drew praise from reviewers. Residents have ample opportunities to engage in different activities and maintain an active lifestyle while receiving great care in a clean environment. Reviewers who had family members with Alzheimer's or dementia praised RPH for providing a safe and comfortable home-like environment for their loved ones. It became evident that RPH truly feels like home to many residents, contributing greatly to their happiness and well-being. The dedicated staff are hailed as wonderful people who treat residents as if they were part of their own families. An emphasis on person-directed care can be seen within RPH, aligning with the Eden Alternative Philosophy it follows. This approach prioritizes autonomy, dignity, and well-being rather than a one-size-fits-all model of institutional care. Reviewers appreciated this philosophy being implemented through various engaging activities tailored to different resident needs. Despite overwhelmingly positive reviews, a couple of reviewers mentioned minor concerns about personal hygiene for their loved ones. However, they acknowledged that it is not feasible for the facility to constantly monitor each resident's hygiene and understood that difficulties may arise due to the nature of dementia care. There were also isolated incidents where personal belongings went missing, with possible explanations being residents wandering into other rooms or confusion leading to items being misplaced. In conclusion, the Rochester Presbyterian Home earns high praise from residents and their families for its exceptional care, warm staff members, engaging activities, and dedication to person-directed care. The facility creates a true sense of home for its residents, ensuring their happiness and well-being throughout their stay.