Heather Heights Of Pittsford
Heather Heights Of Pittsford in Pittsford, NY is an assisted living community that specializes in providing memory care for seniors in comfortable, fully furnished living spaces.
Pricing Information
Monthly Cost: $5,160 - $7,899
| Room Type | Monthly Cost | Area Comparison |
|---|---|---|
| Semi-Private | $5,160 | Ontario County: $4,743 New York: $4,389 |
| Studio | $5,545 | Ontario County: $4,542 New York: $4,532 |
| 1 Bedroom | $7,899 | Ontario County: $3,320 New York: $4,307 |
At Heather Heights of Pittsford, the costs for various room types reflect the premium services and amenities offered in this assisted living facility. The monthly rates for a semi-private room stand at $5,160, which is notably higher than both the average cost in Ontario County ($4,743) and the state average of New York ($4,389). For residents opting for a studio apartment, the monthly fee rises to $5,545, again surpassing local and state averages, which are $4,542 and $4,532 respectively. The most significant difference is seen in the one-bedroom option priced at $7,899 - significantly greater than Ontario County's average of $3,320 and New York state's average of $4,307. While these costs may seem elevated compared to regional averages, they encompass the high quality of care and enriched lifestyle that Heather Heights strives to provide its residents.
Types of Care
About Heather Heights Of Pittsford
Heather Heights Of Pittsford in Pittsford, NY is an assisted living community that specializes in providing memory care for seniors. The studio apartments offer comfortable and fully furnished living spaces for residents. The community is equipped with various amenities including air-conditioning, a beautician and beauty salon, cable or satellite TV, a computer center, a fitness room, a gaming room, gardens, and outdoor common areas. Residents can enjoy delicious meals in the dining room with restaurant-style dining options available. There are also special dietary restrictions catered to, such as gluten-free, low/no sodium, vegan, and vegetarian options. Additionally, a professional chef is on-hand to ensure delightful meals for the residents. Numerous activities are offered at Heather Heights Of Pittsford to keep residents engaged and entertained. These include community-sponsored activities, educational speakers/ lifelong learning programs, fitness programs like stretching classes and yoga/chair yoga, live musical performances, and resident-run activities. Religious services such as Catholic and Protestant services are also available. The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options like shuttle services to doctors' appointments or non-medical arrangements , places of worship . Other care services provided by Heather Heights Of Pittsford include ambulatory care assistance with daily activities like bathing and dressing , medication management diabetic care , incontinence care meal preparation and service etc . Overall , Heather Heights Of Pittsford provides a comprehensive assisted living experience with a focus on memory care in a vibrant community setting where residents can receive personalized care while enjoying their independence.
Review Summary
Heather Heights of Pittsford receives mixed reviews, with many praising the staff's compassionate care, especially during transitions, and the facility's clean, cheerful environment. The location is convenient for family visits, and residents benefit from diverse activities and personalized spaces like memory cabinets. However, common concerns include the need for more community outings, inconsistent food quality, and issues with staff accountability, turnover, and attitude, which some feel do not align with the high cost. Despite these challenges, communication from management is generally well-regarded. Overall, while offering significant strengths, potential residents and families should carefully consider their specific needs against the reported drawbacks.
Pros
- The facility is clean and well-maintained, creating a welcoming atmosphere for residents.
- Staff members are friendly and engaged, providing warm and compassionate care to residents.
- The community offers a variety of activities and entertainment options, such as concerts and church services.
- Residents have the opportunity to personalize their space with memory cabinets, showcasing their personal items.
- Communication with families is excellent, ensuring that there are no surprises regarding their loved ones' care.
- Positive feedback was given about the quality of care during transitions, particularly in hospice situations.
- The facility has good proximity to family members, making visits convenient.
- Residents can enjoy outdoor spaces and activities like balloon exercises and ice cream socials, enhancing their quality of life.
Cons
- Staff are not held accountable for doing their jobs properly and are often rude, showing a lack of willingness to assist residents.
- The food quality is poor, described as chewy, covered in gravy, and hardly fresh.
- Inconsistent care due to high staff turnover rates.
- The facility did not adequately address the mental health needs of residents, resulting in a traumatic adjustment experience.
- There is a need for more programs allowing residents to get out and engage with the community.
- Rooms are only deep cleaned every two weeks.
- Despite being very expensive, the quality of care does not meet expectations for the costs involved.
- There was a less pleasant smell noted in the memory care unit.
- Some reviews indicated that the overall demeanor of staff appeared lazy or unkind towards residents.
- Inconsistent staffing led to unfamiliarity with resident needs, culminating in a fall that resulted in hospitalization and subsequent skilled nursing care.
Amenities
Care Services
Photos
Frequently Asked Questions
How much does it cost to live at Heather Heights Of Pittsford in Pittsford, NY?
At Heather Heights of Pittsford, the costs for various room types reflect the premium services and amenities offered in this assisted living facility. The monthly rates for a semi-private room stand at $5,160, which is notably higher than both the average cost in Ontario County ($4,743) and the state average of New York ($4,389). For residents opting for a studio apartment, the monthly fee rises to $5,545, again surpassing local and state averages, which are $4,542 and $4,532 respectively. The most significant difference is seen in the one-bedroom option priced at $7,899 - significantly greater than Ontario County's average of $3,320 and New York state's average of $4,307. While these costs may seem elevated compared to regional averages, they encompass the high quality of care and enriched lifestyle that Heather Heights strives to provide its residents.
What room types does Heather Heights Of Pittsford offer?
Heather Heights Of Pittsford offers 1-bedroom apartments and Studio apartments.
Where is Heather Heights Of Pittsford?
Heather Heights Of Pittsford is located at 160 West Jefferson Road, Pittsford, NY 14534 in Ontario County, New York
Does Heather Heights Of Pittsford provide care for residents with dementia or Alzheimer's disease?
The features at Heather Heights Of Pittsford are designed to create a supportive and nurturing environment for residents facing the challenges of dementia or Alzheimer's disease. Continuous 24-hour supervision ensures safety and immediate assistance, which is crucial for individuals who may experience confusion or disorientation. Help with activities of daily living, such as bathing, dressing, and transfers, promotes dignity while addressing physical limitations often experienced in advanced stages of these conditions. Incontinence care enhances comfort and confidence, reducing anxiety related to personal hygiene. Nutritional needs are met through attentive meal preparation and service, which not only supports health but also fosters social engagement during communal dining experiences. Medication management is vital for ensuring that residents receive their prescribed treatments consistently and safely. Furthermore, an emphasis on mental wellness programs helps stimulate cognitive function and emotional well-being through engaging activities tailored to individual needs, supporting both mental agility and social interaction among residents.
Does Heather Heights Of Pittsford allow residents to have pets?
Yes, Heather Heights Of Pittsford allows both dogs and cats.
What photos are available for Heather Heights Of Pittsford in Pittsford, New York?
Heather Heights Of Pittsford on seniors.fyi includes 7 photos including images showing interior, porch, road, outdoor seating, brick building, outdoors, piano, outdoor, and more.
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