Bethany Village
Bethany Village in Horseheads, NY is an assisted living community that offers a range of care services and amenities to meet the needs of its residents.
Types of Care
About Bethany Village
Bethany Village in Horseheads, NY is an assisted living community that offers a range of care services and amenities to meet the needs of its residents. With a focus on memory care and skilled nursing, Bethany Village provides 24-hour call system and supervision, as well as assistance with activities of daily living such as bathing, dressing, and transfers.
The community boasts a variety of amenities to enhance the comfort and convenience of its residents. A beautician is available on-site at the beauty salon for personal grooming needs. Residents can enjoy their favorite shows or movies with cable or satellite TV in their fully furnished accommodations. Community-operated transportation ensures that residents have access to local destinations, including doctors' appointments. The computer center provides opportunities for residents to stay connected online, while the fitness room encourages physical activity.
Dining at Bethany Village is designed to accommodate special dietary restrictions, ensuring that all residents receive nutritious meals. The dining room offers restaurant-style dining for a pleasant and social eating experience.
An array of activities are available to keep residents engaged and entertained. Concierge services are provided for any additional assistance needed. Fitness programs promote overall well-being and health. Planned day trips offer opportunities for exploration and adventure. Resident-run activities allow individuals to take part in planning events that interest them, fostering a sense of community involvement. Scheduled daily activities ensure there is always something to do.
The surrounding area offers convenient access to essential services and amenities. Two cafes provide options for nearby dining experiences outside the community. Two parks offer green spaces for enjoying nature and outdoor activities. Three pharmacies are conveniently located for medication needs. With 16 physicians nearby, residents have easy access to healthcare professionals when needed. For entertainment options, there are 21 restaurants within close proximity as well as one theater for cultural experiences.
Overall, Bethany Village in Horseheads, NY offers a comfortable and supportive environment with exceptional care services, numerous amenities, engaging activities, and convenient access to essential services and nearby attractions.
Review Summary
The Courtyards at Bethany Village has garnered a mixed bag of reviews, with many praising its modern facilities and attentive staff, while others express significant concerns regarding care quality and environmental conditions. The facility’s ambiance is typically described as clean, organized, and inviting. Visitors remark on the state-of-the-art amenities available to residents, highlighting the cleanliness and maintenance of communal areas such as the dining room and recreational spaces. Reviewers often mention the positive experiences they had during tours; Melanie, one of the tour guides, stands out for her informative and gracious demeanor. She effectively communicated the various amenities offered to residents while providing necessary documentation throughout the visit. One key feature that stood out during tours was the design of individual rooms within The Courtyards. Although some visitors noted that these rooms were relatively small, they still found them adequately equipped with essential furnishings like covered spaces and drawers that catered well to memory care needs. Importantly, several reviews indicated satisfaction with the absence of kitchenettes in memory care units, alleviating any concerns about safety for residents who might not be able to use heated appliances correctly. Nature also plays an important role in enhancing residents’ experience since The Courtyards boasts outdoor paths adjacent to a natural area complete with a pond and old orchard. While many reviews highlight positive aspects concerning cleanliness and overall organization at The Courtyards at Bethany Village, contrasting opinions emerge from others who have experienced different branches or areas within Bethany Village itself. Some reviewers express deep dissatisfaction with one specific Alzheimer's unit situated on the second floor of a different facility known simply as "The Bethany." They describe it as poorly lit, overcrowded, and distinctly unwelcoming—characteristics attributed in part to insufficient staffing levels resulting in inadequate attention given to residents' needs. There are alarming mentions of deteriorating conditions where elderly individuals are left unattended for extended periods which raises serious ethical concerns about resident supervision. Further elaborating on negative experiences within facilities tied to Bethany Village, multiple families recount their horror stories involving neglectful conditions accompanied by unpleasant odors lingering throughout these establishments. One family specifically mentioned witnessing interactions among staff that suggested inconsistency in training quality or attentiveness towards caregiving duties. This has led some relatives to believe there is not enough accountability present within management structures for addressing these serious shortfalls in care provision. In stark contrast to those negative experiences of some reviewers lies testimony from those who maintained a generally favorable opinion regarding their relatives' stays at Bethany facilities over time. Multiple accounts reflect appreciation for organized activities designed around fostering socialization among residents—activities ranging from wheelchair aerobics sessions to concerts featuring local bands have reportedly sparked joy among participants despite cognitive challenges posed by illnesses like Alzheimer’s disease. Significant emphasis is placed on how responsive staff members are when tending back-to-basic needs such as meal times or medication deliveries while facilitating freedom for mobile seniors wishing to interact socially beyond their rooms. Overall impressions suggest that while venues associated with The Courtyards appear modernized with considerable potential benefits through structured programs dedicated towards enhancing well-being within an enhanced living environment; systemic flaws do exist rooted deeply into specific units across larger network systems affiliated with Bethany Village itself leading ultimately contributing greatly varied views surrounding resident experience consistency between locations under this umbrella brand identity altogether impacting choices made by families seeking suitable placements conducive towards eldercare improvements that matter most—not just structurally but healthily too.
Pros
- The Courtyards at Bethany Village is described as modern, organized, and very well-maintained, providing a welcoming atmosphere for residents and visitors alike.
- The staff, particularly Melanie, is noted for being friendly, informative, and understanding of families' needs during the touring process.
- Residents enjoy a clean and inviting dining area with well-prepared meals and various daily activities that promote socialization.
- Many reviews highlight the positive environment and excellent care provided to residents, contributing to their overall happiness and comfort.
- The facility offers engaging activities for residents, fostering an enjoyable community experience that family members appreciate.
- Volunteer experiences at Bethany Village reveal a professional atmosphere where residents are treated with respect and care by staff who know them personally.
Cons
- The Alzheimer's unit at Bethany Village is poorly designed, as the elevator can only fit one wheelchair, making accessibility difficult for residents.
- The facility has a persistent odor of urine, contributing to an overall unpleasant atmosphere.
- Some rooms in the Alzheimer’s unit were described as cold and clammy, failing to create a comfortable living environment for residents.
- There are complaints about the understaffing in the facility, leading to inadequate attention and care for the elderly residents.
- Residents are reportedly left alone in wheelchairs for long periods, indicating a lack of engagement and social interaction.
- The facility is described as depressing and disappointing by families who found conditions unacceptable for their loved ones.
- The security measures at the facility are lacking, with no personnel available to screen visitors or ensure resident safety.
- Some staff members were noted to be untrained and not attentive to residents' needs, which raised concerns about quality of care.
Amenities
Care Services
Photos





Frequently Asked Questions
What room types does Bethany Village offer?
Bethany Village offers Studio apartments.
Where is Bethany Village?
Bethany Village is located at 3005 Watkins Road, Horseheads, NY 14845 in Chemung County, New York
Does Bethany Village provide care for residents with dementia or Alzheimer's disease?
Bethany Village's comprehensive features are designed to create a supportive environment for residents with dementia or Alzheimer's disease, facilitating both their physical and emotional well-being. The 24-hour supervision ensures that residents receive constant care and safety, while assistance with activities of daily living, such as bathing, dressing, and transfers, promotes dignity and independence. Meal preparation and service are tailored to meet the dietary needs of residents, ensuring they receive nutritious meals that can enhance cognitive function. Medication management helps prevent confusion or missed doses, which is crucial for maintaining health in this population. Engaging in a mental wellness program alongside specialized memory care programming addresses both cognitive stimulation and social interaction, contributing to improved mood and overall quality of life. The inclusion of accommodations for mild cognitive impairment allows for personalized support that adapts to each resident's unique condition, fostering an environment of understanding and respect.
What photos are available for Bethany Village in Horseheads, New York?
Bethany Village on seniors.fyi includes 5 photos including images showing dining, bedroom, windows, office, decor, interior, building, parking, and more.
Need Help Finding the Right Care?
Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.
Get Free Consultation