Horizons
Horizons in Canandaigua, NY is an assisted living community offering respite care, amenities, and services tailored to residents' needs.
Types of Care
About Horizons
Horizons in Canandaigua, NY is an assisted living community that offers a range of care services and amenities to meet the unique needs of its residents. The community provides respite care, allowing individuals to receive temporary care and support when needed.
Residents at Horizons can enjoy a variety of amenities designed to enhance their quality of life. The community has an on-site beautician and beauty salon, ensuring that residents can easily access grooming services. Cable or satellite TV is available in each room, providing entertainment options for residents. Community-operated transportation is provided, making it convenient for residents to explore the surrounding area. A computer center is available for those who wish to stay connected online. There is also a fitness room where residents can engage in physical activity to maintain their health and well-being.
The living accommodations at Horizons are fully furnished and include private bathrooms for each resident's convenience. Housekeeping services are provided to ensure that the community remains clean and comfortable. There is a kitchenette available, allowing residents to prepare their own meals if desired. Laundry services are also available on-site.
Horizons offers a variety of services to assist residents with their daily needs. A 24-hour call system ensures that help is always available when needed. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure that residents take their medications correctly.
The community recognizes the importance of mental wellness and offers a mental wellness program for residents. Special dietary restrictions can be accommodated, including diabetes diets and other specific dietary needs.
Residents at Horizons can enjoy a wide range of activities designed to promote socialization, engagement, and overall well-being. Community-sponsored activities are organized regularly, providing opportunities for residents to connect with one another. Fitness programs are offered to encourage physical activity and help residents stay active.
Planned day trips allow residents to explore nearby attractions and enjoy new experiences. Religious services are available for those who wish to practice their faith. Resident-run activities provide opportunities for residents to share their talents and interests with others. Scheduled daily activities ensure that there is always something engaging happening within the community.
In terms of location, Horizons is conveniently situated near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options. This makes it easy for residents to access the amenities and services they need within a short distance from the community.
Overall, Horizons in Canandaigua, NY provides a comfortable and supportive environment for individuals in need of assisted living services. The range of care services and amenities ensures that residents can receive the support they require while maintaining their independence and enjoying a fulfilling lifestyle.
Review Summary
The experiences shared by visitors and family members of residents at the Horizons Assisted Living Facility in Canandaigua are notably varied, reflecting both positive and negative aspects of care and services provided. Positive feedback highlights responsiveness, consistent staff, excellent care communication, and beneficial on-site services like doctor visits and hair care. The facility's cleanliness and organized activities are also praised. However, significant negative concerns include reports of dirty rooms, unfriendly staff, poor/cold food quality, and particularly distressing accounts of abrupt refusal of readmission after hospital stays and perceived misleading promises regarding care accommodation, especially following falls. Despite these contrasting views, some positive reviews emphasize community spirit and the ability for residents to maintain fulfilling lives through activities and quality dining. Overall, Horizons presents a mixed picture with appreciated support balanced against serious grievances regarding resident safety and care continuity under challenging health circumstances.
Pros
- Horizons Assisted Living has been very accommodating and responsive to residents' questions and concerns.
- The staff at Horizons is consistent, providing a sense of continuity for residents and their families.
- The care provided at Horizons is excellent, with effective communication regarding residents' changing needs.
- The facility offers a variety of services, including on-site doctor visits and hair care, which are beneficial for residents with mobility challenges.
- Horizons can accommodate specific dietary needs, such as modified diets, making it a suitable choice for many residents.
- The environment at Horizons is clean and well-kept, contributing to a pleasant living atmosphere.
- Residents can enjoy numerous activities and entertainment options organized by the facility.
- Overall, families find Horizons to be a comparable option in terms of pricing while meeting their loved ones' needs effectively.
Cons
- The rooms at Horizons are reported to be dirty, and the staff is described as unfriendly.
- The food served at the facility is considered not good and often cold, falling short of what residents expect for the price they pay.
- A reviewer advises against sending loved ones to Horizons due to their experience with the management's abrupt decision to refuse readmission after a hospital stay.
- There are concerns that despite initial assurances, the facility may not accommodate residents with specific needs or conditions in a supportive manner.
- A family member felt misled by Horizons regarding their ability to care for their loved one, especially after a fall incident prompted immediate eviction notice during a challenging time of year.
Amenities
Care Services
Photos
Frequently Asked Questions
What room types does Horizons offer?
Horizons offers Studio apartments.
Where is Horizons?
Horizons is located at 3132 State Route 21 South, Canandaigua, NY 14424 in Ontario County, New York
What photos are available for Horizons in Canandaigua, New York?
Horizons on seniors.fyi includes 4 photos including images showing interior, windows, dining, garden, landscaping, lounge, living room, plant, and more.
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