Glenwell
Glenwell in Buffalo, NY is an assisted living community that specializes in memory care, offering a range of amenities and care services to ensure the comfort and well-being of residents.
Types of Care
About Glenwell
Glenwell in Buffalo, NY is an assisted living community that specializes in memory care. We offer a range of amenities and care services to ensure the comfort and well-being of our residents.
Our amenities include an on-site beautician and beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, guests welcome at mealtime, housekeeping services, kitchenettes in each unit, laundry services, move-in coordination assistance, outdoor spaces for relaxation and fresh air, private bathrooms for added privacy and convenience, restaurant-style dining options for delicious meals served with care, a small library for quiet reading time or research needs, telephone access in each unit for easy communication with loved ones and friends, transportation arrangements including non-medical transportation needs or transportation to doctors appointments as needed by our residents.
Care services at Glenwell include a 24-hour call system for immediate assistance when needed. Our trained staff members provide round-the-clock supervision and assistance with activities of daily living such as bathing or dressing. We have specialized programs to cater to individuals with mild cognitive impairment or memory issues. Our mental wellness program focuses on promoting cognitive health and providing the necessary support for our residents. Our team is experienced in medication management and assists residents with following their prescribed medications. We also prepare nutritious meals according to dietary restrictions such as diabetes diets and accommodate special dietary needs.
At Glenwell, we understand that social engagement is crucial for overall well-being. That's why we offer various activities such as fitness programs to keep our residents physically active and healthy. We organize planned day trips to nearby attractions where residents can explore the surroundings while enjoying each other's company. Religious services are available for those who want to practice their faith within our community. Residents have the opportunity to be actively involved by organizing resident-run activities that foster social connections among peers. Additionally, there are scheduled daily activities that cater to different interests and hobbies.
Our location in Buffalo, NY provides our residents with convenience and easy access to nearby amenities. There are five cafes, three parks, 21 pharmacies, two physicians' offices, 17 restaurants, four transportation options, two places of worship, one theater, and one hospital in close proximity to Glenwell.
At Glenwell, we strive to provide a caring and supportive environment for individuals requiring memory care services.
Review Summary
Glenwell receives mixed reviews, often praised for its cleanliness, spaciousness, and homelike atmosphere, which many find warm and cozy compared to other facilities. Positive comments frequently highlight the staff as courteous, helpful, kind, and caring, especially in the memory care unit. Engaging activities like bingo, Wii, library access, and organized trips are seen as beneficial. However, significant drawbacks include disruptive construction, some residents feeling a lack of activities, occasional room odor issues, and severe negative experiences reported by one reviewer regarding neglect and mishandled care. Other criticisms mention staff unfriendliness and the restrictive requirement of a two-year private pay contract, which posed difficulties for families needing Medicaid support.
Pros
- Glenwell, a DePaul Senior Living Facility, is a clean and spacious assisted living facility.
- The activities offered at Glenwell were a perfect fit for one reviewer's mother.
- Stacey, a staff member, was commended for her wonderful and nice demeanor.
- The range of activities includes bingo, Wii games, access to a library, and trips around town.
- Husband receives physical therapy, staff praised as courteous and helpful.
- Various options for entertainment such as bingo, card games, coloring, and a snack room are available.
- Facility has a cleanliness and homelike atmosphere.
- Glenwell felt warm and cozy compared to other places that felt cold like hospitals.
- Clean environment and friendly staff were enjoyed by a relative.
- Kind and caring staff in the memory care unit made the difficult transition easier.
- Facility was found pleasant and clean (memory care).
- Amenities like a hair salon and an ice cream shop were liked.
- It was unique to have a rate guarantee where one's rate is locked in forever.
- Glenwell was found to be great when it came to administration, cleanliness, and atmosphere (despite some staff issues).
- Many praised Glenwell's cleanliness, friendliness of some staff members, and attention given to the residents' needs.
- The facility offers activities and areas for socializing while maintaining a comfortable environment.
Cons
- The construction going on at Glenwell was confusing and disliked by the residents.
- Some residents felt that there could be improvements in keeping them occupied with activities.
- There were occasional slip-ups in keeping the rooms odor-free.
- One reviewer had a dreadful experience with their father's care, including mishandled medications and neglectful staff.
- Another reviewer felt that the staff at Glenwell was not friendly or welcoming.
- A family member was unable to place their mother at Glenwell due to the requirement of a two-year private pay contract.
- The staff at Glenwell ignored some visitors when they walked by.
- Medicaid forced their relative to leave Glenwell and go to an Erie County nursing home (implying dissatisfaction).
- Some reviewers felt that other assisted living facilities in the area had a "colder" atmosphere compared to Glenwell (listed as a con in source).
- Some direct care staff may be rough due to low wages compared to other job opportunities.
Amenities
Care Services
Photos





Frequently Asked Questions
What room types does Glenwell offer?
Glenwell offers Studio apartments.
Where is Glenwell?
Glenwell is located at 2248 Old Union Road, Buffalo, NY 14227 in Erie County, New York
Does Glenwell provide care for residents with dementia or Alzheimer's disease?
The features offered at Glenwell, including 24-hour supervision, ensure that residents receive constant support and safety, crucial for individuals with dementia or Alzheimer's, who may be prone to wandering or experiencing confusion. Assistance with activities of daily living--such as bathing, dressing, and transfers--provides personalized help that promotes dignity while addressing the unique challenges faced by residents. Meal preparation and service are tailored to meet nutritional needs and preferences, enhancing overall well-being. Medication management is critical in preventing errors and ensuring adherence to prescribed treatments. Meanwhile, a mental wellness program addresses emotional health through therapeutic activities that stimulate cognitive function. For those with mild cognitive impairment, specialized memory care programming offers targeted strategies and exercises designed to slow progression and enhance quality of life. Together, these services create a supportive environment that fosters independence while addressing specific care needs associated with memory conditions.
What photos are available for Glenwell in Buffalo, New York?
Glenwell on seniors.fyi includes 5 photos including images showing bedroom, place settings, patio, outdoor furniture, garden, landscaping, building, trees, and more.
Need Help Finding the Right Care?
Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.
Get Free Consultation