Northbrook Heights
Northbrook Heights is an assisted living community located in Auburn, NY, specializing in providing memory care services for individuals with Alzheimer's disease or other forms of dementia.
Types of Care
About Northbrook Heights
Northbrook Heights is an assisted living community located in Auburn, NY. Our community specializes in providing memory care services for individuals with Alzheimer's disease or other forms of dementia.
At Northbrook Heights, we strive to create a comfortable and enriching environment for our residents. Our amenities include a beauty salon, cable or satellite TV, a computer center, and a fitness room. We also offer fully furnished apartments with private bathrooms and kitchenettes.
Our community is conveniently located close to restaurants and shopping centers, making it easy for residents to explore the local area. We provide transportation services for non-medical needs as well as transportation arrangements for doctor's appointments.
The care services at Northbrook Heights are designed to meet the individual needs of each resident. We offer 24-hour call systems and supervision to ensure the safety and well-being of our residents. Our experienced staff provides assistance with activities of daily living, including bathing, dressing, and transfers. We also offer medication management and can administer insulin injections when needed.
Dining at Northbrook Heights caters to special dietary restrictions, ensuring that each resident receives nutritious meals that meet their individual needs.
To keep our residents engaged and active, we offer a variety of activities and programs. These include community-sponsored activities, fitness programs, games, planned day trips, resident-run activities, and scheduled daily activities.
In addition to the amenities and services we provide within our community, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At Northbrook Heights in Auburn, NY, we are dedicated to providing quality care and support for individuals with memory impairment. Contact us today to learn more about how we can meet your loved one's needs in a compassionate and comfortable environment.
Review Summary
In recent evaluations of various care facilities, feedback varies greatly among residents and prospective clients, highlighting a spectrum of experiences related to staff interactions, living conditions, and overall satisfaction. A significant aspect that emerges from the positive reviews is the quality of care provided by the staff, with many residents expressing appreciation for their attention and support, specifically mentioning assistance with daily tasks like laundry and room cleaning. The preparation of three nutritious and enjoyable meals daily also enhances quality of life. Social activities, particularly games like "Let's Make a Deal," are seen as sources of joy and engagement, fostering connections and mental stimulation, emphasizing the importance of fun and engaging programs. However, contrasting feedback pointed out concerns specifically regarding Northbrook, mentioning dissatisfaction with staff competency, high turnover rates potentially leading to inconsistent care, and management issues. Living conditions were another area for improvement, with room sharing being described as cramped, suggesting a need for more personal space. Despite these criticisms, the responsiveness of staff to resident preferences, like dietary suggestions, is appreciated, and friendly interactions between aides and residents contribute to a respectful atmosphere. In conclusion, while many facilities excel in cleanliness, compassionate staffing, nutrition, and activities, Northbrook faces specific criticisms regarding turnover and living space, highlighting key areas for potential residents to consider alongside the facility's positive aspects like attentive care and engaging programs.
Pros
- The staff takes excellent care of the residents, always providing help and support when needed.
- Residents enjoy the nutritious meals prepared three times a day and appreciate that their food suggestions are considered.
- The facility is impressively clean and has a pleasant smell, creating a welcoming environment.
- There are a variety of fun activities available, with many residents particularly enjoying "Let's Make a Deal."
- Staff members, including nurses and aides, are friendly and show genuine interest in the well-being of the residents.
- The rooms are described as nice and cozy, contributing to a comfortable living experience.
- The activity director is entertaining and adds to the positive atmosphere within the facility.
- Residents feel supported by helpful case workers who assist with personal matters like setting up communication devices.
Cons
- The people working at Northbrook are not great, and there’s a high turnover.
- There is limited space, with two people in one room, leading to overcrowding.
- The food is described as mediocre.
- Some individuals feel that the living conditions could be improved.
- Not everyone enjoys the activities offered at the facility.
Amenities
Care Services
Photos
Frequently Asked Questions
What room types does Northbrook Heights offer?
Northbrook Heights offers Studio apartments.
Where is Northbrook Heights?
Northbrook Heights is located at 170 Murray Street Extension, Auburn, NY 13021 in Onondaga County, New York
Does Northbrook Heights provide care for residents with dementia or Alzheimer's disease?
Northbrook Heights offers 24-hour supervision to ensure residents receive constant support and safety, which is crucial for individuals with dementia or Alzheimer's disease. Assistance with activities of daily living, such as bathing and dressing, helps promote dignity and comfort while addressing the physical challenges faced by residents. The facility's skilled staff assists with transfers, reducing the risk of falls and enhancing mobility. Coordinating with health care providers ensures that each resident's medical needs are met effectively, while meal preparation and service cater to dietary requirements, promoting overall health. Medication management aids in maintaining proper dosing schedules vital for cognitive stability. By accommodating those with mild cognitive impairment through tailored activities and social engagement, Northbrook Heights fosters a stimulating environment that encourages mental activity. Lastly, transportation arrangements for medical visits facilitate access to essential healthcare services, thereby contributing to comprehensive care for residents.
What photos are available for Northbrook Heights in Auburn, New York?
Northbrook Heights on seniors.fyi includes 3 photos including images showing garden, dining, flag, outdoor, patio, fountain, interior, building, and more.
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