Promenade at University Place
Promenade at University Place is an exquisite assisted living community located in Albany, NY, designed specifically for individuals seeking memory care services, offering a wide range of amenities and care services.
Pricing Information
Monthly Cost: $3,812 - $3,812
Room Type | Monthly Cost | Area Comparison |
---|---|---|
Studio | $3,812 | Albany County: $3,873 New York: $4,532 |
Promenade at University Place offers competitive pricing for its studio apartments, with a monthly cost of $3,812. This rate is slightly lower than the average in Albany County, where studio apartments typically range around $3,873, and significantly more affordable compared to the state average of $4,532. This makes Promenade at University Place an appealing option for those seeking quality living in a vibrant community while benefitting from lower housing costs relative to both county and statewide averages.
Types of Care
About Promenade at University Place
Promenade at University Place is an exquisite assisted living community located in Albany, NY. Designed specifically for individuals seeking memory care services, this community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features air-conditioned living spaces, allowing residents to stay cool during hot summer days. A beauty salon is also available on-site, providing convenient grooming and styling services. Residents can enjoy their favorite television shows with cable or satellite TV options in their own private accommodations. Transportation is made easy with community-operated transportation services, ensuring that residents can easily travel to appointments or run errands when needed. For those who enjoy technology, a computer center is available for internet access and other computer-related activities. Promenade at University Place understands the importance of spirituality and offers devotional services off-site for residents to attend according to their own beliefs. The dining room provides restaurant-style dining experiences where residents can savor delicious meals prepared by a professional chef. Special dietary restrictions are also accommodated to cater to individual needs and preferences. To encourage an active lifestyle, the community offers various amenities such as a fitness room and outdoor common areas for residents to engage in physical activities or simply relax amidst beautiful gardens. The indoor common areas provide opportunities for socializing and relaxation while the small library accommodates residents with a love for reading. With move-in coordination services, transitioning into Promenade at University Place is hassle-free. Housekeeping services ensure that resident accommodations remain clean and tidy at all times. Private bathrooms equipped with wheelchair accessible showers offer convenience and accessibility for all residents. Wi-Fi/high-speed internet connectivity allows residents to stay connected with loved ones or pursue personal interests online. The dedicated staff provides 24-hour supervision and assistance with daily living tasks including bathing, dressing, transfers, and diabetes diet management. Medications are carefully managed by professionals to ensure optimal health outcomes for all residents. A mental wellness program caters to those with mild cognitive impairment, while specialized memory care programming is available for individuals with specific memory care needs. A wide array of engaging activities are planned and organized for residents. From brain fitness exercises to cooking classes, there is something for everyone's interests and abilities. Community-sponsored activities and resident-run activities foster a sense of community and socialization. Planned day trips provide opportunities for exploration and adventure, while live performances entertain residents with dance, theater, and musical acts. Promenade at University Place is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship and hospitals. The proximity ensures easy access to essential services and recreational opportunities. Overall, Promenade at University Place offers exceptional care services in a beautiful setting. With its comprehensive amenities and dedicated staff, it provides a warm and nurturing environment where residents can thrive and enjoy a vibrant lifestyle while receiving the assistance they need.
Review Summary
Promenade at University Place receives mixed reviews. While praised for caring staff, resident happiness, engagement activities, and a welcoming building layout, significant concerns exist. Critics point to poor food quality, lack of promised transportation for outings, chaotic communication regarding medication management, and inconsistent cleanliness. Some reviewers note the facility's hotel conversion offers adequate accommodations, while others feel it lacks a home-like community feel. Pricing has also been a point of contention, with some feeling overcharged for services received. Despite some positive personal experiences, especially regarding staff compassion and the availability of ALP for Medicaid, potential residents should carefully consider the reported deficiencies alongside positive feedback.
Pros
- The staff at Promenade at University Place is described as wonderful, helpful, and compassionate, creating a supportive environment for residents.
- Residents report being very happy and thriving in the facility, having formed many friendships and experiencing a newfound sense of independence.
- The Promenade at University Place offers a variety of activities and programs that keep residents engaged and active.
- The facility is clean and well-maintained despite some past water damage issues.
- Many visitors felt that the dining area was nice and appreciated the food quality during their visits.
- The layout of the building is welcoming, making it feel like a comfortable home for residents.
- Several reviewers noted that the conversion from a hotel has resulted in adequate accommodations for residents' needs.
Cons
- The food served at Promenade at University Place is not very good, often described as unappetizing and inconsistent in temperature.
- Activities offered by the facility do not include planned outings with transportation, contrary to what was promised during tours.
- Communication regarding medication management and health care appears chaotic, leading to instances such as records not being sent to specialists and residents receiving the wrong medications.
- The facility is criticized for cleanliness, with reports of it being filthy and poorly maintained.
- Some residents feel that the atmosphere resembles a hotel rather than a home, lacking a sense of community and comfort.
- Complaints about pricing indicate that some believe they were charged excessively for services that were not adequately provided.
- A former employee expressed serious concerns about staff attitudes and described the treatment of residents as careless and dismissive.
- The facility’s location has been described as poor due to its presence on a busy road, contributing to noise and congestion issues.
Amenities
Care Services
Photos






Frequently Asked Questions
How much does it cost to live at Promenade at University Place in Albany, NY?
Promenade at University Place offers competitive pricing for its studio apartments, with a monthly cost of $3,812. This rate is slightly lower than the average in Albany County, where studio apartments typically range around $3,873, and significantly more affordable compared to the state average of $4,532. This makes Promenade at University Place an appealing option for those seeking quality living in a vibrant community while benefitting from lower housing costs relative to both county and statewide averages.
Where is Promenade at University Place?
Promenade at University Place is located at 1228 Western Avenue, Albany, NY 12203 in Albany County, New York
Does Promenade at University Place provide care for residents with dementia or Alzheimer's disease?
The 24-hour supervision ensures a safe environment for residents, allowing them to feel secure while receiving the care they need throughout the day and night. Assistance with activities of daily living, including bathing and dressing, promotes personal hygiene and dignity, which can significantly enhance overall well-being. Support with transfers aids mobility, helping residents maintain independence as much as possible. Brain fitness activities are designed to engage cognitive skills through tailored exercises that stimulate memory and thinking abilities, while meal preparation and service ensure that nutritious meals are provided in an inviting setting to support physical health. Medication management is crucial for maintaining a consistent regimen, preventing confusion around dosages or timing. The mental wellness program addresses emotional health through therapeutic practices that reduce anxiety and encourage social interaction. For those experiencing mild cognitive impairment, specialized memory care programming offers structured activities tailored to individual needs, fostering connection and purpose in their daily lives. Together, these features create a comprehensive approach to memory care that nurtures both the mind and body of each resident.
What photos are available for Promenade at University Place in Albany, New York?
Promenade at University Place on seniors.fyi includes 21 photos including images showing bedroom, floor plan, interior, architecture, living room, studio apartment, building, landscaping, and more.
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