Sunrise of Franklin Lakes

Sunrise of Franklin Lakes has garnered a range of reviews that highlight both the strengths and weaknesses of its assisted living and memory care services. Many families express gratitude for the effort put forth by the staff in maintaining a welcoming and nurturing atmosphere. They describe the community as clean, warm, and inviting, noting that both residents and staff frequently share smiles, creating an environment that feels familial. The facility itself is noted for its updated decor and ample amenities, including large studio apartments and various activity spaces designed to engage residents. However, despite these positive aspects, there are significant concerns voiced about the quality of memory care provided at Sunrise. Several family members have reported troubling experiences involving neglect in terms of hygiene and personal care for their loved ones suffering from conditions like Lewy Body Dementia. One reviewer particularly emphasized the need for vigilance on behalf of families—suggesting the installation of cameras in private rooms to ensure residents’ rights to dignity and privacy are respected. These alarming accounts stand in stark contrast to others who find their relatives well cared for in a stimulating environment. While many families indicate satisfaction with how their loved ones are adjusting to life within Sunrise's assisted living community, some have described distressing incidents prompting them to withdraw their relatives from memory care services altogether. They report inadequate staffing levels during weekends and evenings, resulting in delayed assistance for essential needs such as toileting. Such deficiencies compromise not only resident comfort but also safety—a critical concern especially for those unable to advocate for themselves due to cognitive impairments. Conversely, numerous reviews extol the compassionate nature of Sunrise's caregivers. Families appreciate the attentiveness exhibited by staff members who foster engaging activities, ensuring residents remain active participants in community life. Residents have been described as enjoying regular meals alongside activities designed to promote social interaction—further enhancing their quality of life while residing there. Some reviewers noted positive relationships formed between staff and residents that contribute significantly to overall happiness. Moreover, many reviewers commend the open communication maintained between staff members and family caregivers—a vital factor when navigating the challenges related to elder care. Frequent updates help alleviate some anxiety regarding ongoing health or wellness concerns among loved ones receiving care at Sunrise. Families feel confident that their relatives are being monitored closely while participating in various on-site programs tailored specifically for senior engagement. Despite varied experiences impacting individual families' perceptions of Sunrise fidelity towards memory care protocols, it remains evident that some residents thrive in this environment marked by love, laughter, and companionship among peers. The facility’s commitment to providing an assortment of events caters effectively to diverse interests—from yoga classes requested by patrons seeking physical wellness benefits to recreational outings that would enable further exploration beyond community confines. In conclusion, prospective families considering Sunrise should weigh these observations carefully across both ends of the spectrum: while many indicate satisfactory experiences bolstered by caring staff attentive to resident needs—other concerning accounts suggest a cautious approach emphasizing advocacy through surveillance measures when individuals do not possess ability or capacity for self-advocacy within such settings.