LIVIA Health & Senior Living

When it comes to choosing a care facility for our loved ones, we all strive to find a place that prioritizes their wellbeing and provides the utmost level of care. Unfortunately, it seems that the Sycamore community falls short of these expectations, as highlighted by two reviews from concerned individuals. One reviewer expressed their disappointment with the level of care provided to their grandparent at Sycamore community. Grandpa was in need of frequent diaper changes but often had to wait for hours before receiving assistance. This lack of promptness not only compromised his comfort but also his hygiene. Additionally, it came to light that his clothes would frequently go missing, further adding to the challenges faced by this elderly individual. Another concerning aspect raised by this reviewer was Grandpa's struggle with dehydration. Despite requiring regular reminders to drink water, the staff at Sycamore community seemed to overlook this vital aspect of his care. Dehydration can have serious consequences for anyone, especially the elderly, and this neglect is deeply disheartening. Furthermore, it appears that attention to personal care on a daily basis left much to be desired at Sycamore community. The reviewer felt that their loved one could have benefited from better day-to-day personal care. This includes essential activities such as changing into clean clothes regularly, which may have been overlooked or neglected. The lack of communication between the facility and family members was yet another point of contention for the reviewer. Updates regarding their loved one's well-being were rarely provided through phone calls or other means of communication. This dearth of information can create anxiety and uncertainty in families who entrust their loved ones' care to such facilities. Despite these shortcomings in care and communication, it is important to note some positive aspects mentioned by another reviewer. They praised the aesthetics and modernity of Sycamore community's facilities. The rooms were described as spacious and equipped with televisions, providing residents with comfortable living spaces. The reviewer also commended the facility's use of modern technology, although specific details were not provided. In conclusion, it is clear that Sycamore community falls short in meeting the expectations and requirements of those seeking quality care for their loved ones. Issues related to promptness in personal care, dehydration management, and communication are significant concerns raised by reviewers. While the facility may have visually appealing amenities and modern technology, it is crucial for potential residents and their families to thoroughly investigate and assess the level of care provided before making a decision about where to entrust their loved ones' wellbeing.