The Courville At Manchester
The Courville At Manchester is an assisted living community in Manchester, NH, offering board and care home services and skilled nursing facility options.
Types of Care
About The Courville At Manchester
The Courville At Manchester is an assisted living community located in the vibrant city of Manchester, NH. Our community offers various types of care including board and care home services as well as skilled nursing facility options.
Residents at The Courville At Manchester enjoy a wide range of amenities to ensure their comfort and convenience. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our community also features a dining room where residents can enjoy delicious meals prepared by our skilled staff. Housekeeping services and laundry facilities are available to maintain cleanliness and order in the living spaces.
To promote an active and engaging lifestyle, we offer numerous activities for residents to participate in daily. From scheduled daily activities to religious services, our community aims to cater to the diverse interests and preferences of our residents.
Our dedicated staff provides comprehensive care services that include assistance with daily living activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure appropriate medical management and transportation arrangements for medical appointments.
In terms of local amenities, The Courville At Manchester benefits from its proximity to several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to easily access necessary resources and entertainment options within the surrounding areas.
The Courville At Manchester strives to provide a supportive environment where seniors can experience personalized care while maintaining their independence.
Review Summary
Reviews for Courville At Manchester nursing facility present a mixed picture, with some families reporting positive experiences of compassionate and attentive care, including staff treating residents like family and accommodating special occasions. However, significant concerns were raised by other reviewers regarding cleanliness, perceived inattentiveness of many staff members, loss or breakage of personal items, injuries occurring without explanation, residents being left in soiled clothing, missed meals, outdated overall environment (despite nice common areas), insufficient staffing leading to wait times, and a lack of supervision in common areas. The inconsistency in care quality suggests a need for thorough research and ongoing vigilance by families.
Pros
- The staff at Courville At Manchester treated residents with love and tenderness, making them feel like family.
- The facility is one of the nicest of its kind in the state, providing a pleasant environment for residents.
- Some staff members genuinely care about their jobs and provide good care to the residents.
- The social worker on staff is responsive, friendly, and helpful to families.
- Courville went above and beyond to accommodate family visits, creating memorable experiences for special occasions.
- Positive experiences were reported by some families who felt that their loved ones received appropriate attention from attentive staff members during their stay.
Cons
- The cleanliness of the facility was often unacceptable, requiring family members to request cleaning multiple times.
- Many staff members appeared inattentive, with care sometimes lacking for residents.
- Personal items frequently went missing or were broken, with staff providing no explanations.
- There were reports of injuries occurring without any knowledge of how they happened from the staff.
- Residents were sometimes left in soiled clothing and wet Depends for extended periods.
- Meals were occasionally missed, and some residents were not consistently fed.
- The overall environment needed upgrades and did not match the expectations set during facility tours.
- Staffing seemed insufficient, leading to long wait times for assistance when needed.
- There was a lack of supervision in common areas, raising concerns about resident safety and well-being.
- Family members felt compelled to constantly question the care provided due to inconsistent communication from staff.
Amenities
Care Services
Photos
Frequently Asked Questions
Where is The Courville At Manchester?
The Courville At Manchester is located at 44 West Webster Street, Manchester, NH 03104 in Rockingham County, New Hampshire
What photos are available for The Courville At Manchester in Manchester, New Hampshire?
The Courville At Manchester on seniors.fyi includes 6 photos including images showing building, landscaping, architecture, wheelchair, pathway, interior, outdoor lighting, brick, and more.
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