Ravenwood & Arbors at Ravenwood

Ravenwood & Arbors at Ravenwood is a senior care facility that offers a range of services for its residents. While some reviewers felt that the style, personality, and general atmosphere of the facility were not what they were looking for, they all agreed that the care provided by the staff was exceptional. One reviewer mentioned that they have visited the facility at various times and days and have always found the caretakers to be respectful and attentive. They praised the group and individual activities offered, which were able to stimulate individuals in ways they had thought impossible. The personal care services provided, such as hairdressing and nail care, also received high praise. However, this reviewer did mention that they felt there could be additional help as it seemed like the caretakers were stretched thin. Another reviewer expressed that their mother had found happiness at Ravenwood since moving in. They highlighted her enjoyment of playing bingo and visits from family members. The food was also mentioned as being satisfactory, with a particular shout-out to the cook. This reviewer also spoke highly of the staff who encouraged their mother to participate in physical therapy after a fall. The third reviewer shared that their experience at Ravenwood & Arbors at Ravenwood had been good overall with no complaints. They commended the caring nature of the staff and mentioned a few minor issues that were quickly resolved. In contrast to some other reviews, one reviewer did express concerns about understaffing at the facility. They shared an incident where their mother had waited in vain for her scheduled bath and ended up taking matters into her own hands. Additionally, this reviewer mentioned feeling responsible for taking care of another resident during their visits due to understaffing. However, despite these concerns, reviewers generally praised Ravenwood & Arbors at Ravenwoord as a beautiful facility with well-trained staff. The secure unit's private backyard was appreciated for allowing residents to enjoy outdoor activities while maintaining a sense of freedom. One reviewer highly recommended the facility for their mother. Another reviewer had a short stay at the facility but mentioned that it was kept clean. They felt that the staff could have done better, but it was not a major issue for them. Finally, one reviewer expressed disappointment over the recent departure of the manager they had liked. However, they still found the staff to be helpful and friendly overall and considered the facility to offer great value compared to others they had researched. Overall, Ravenwood & Arbors at Ravenwood appears to provide quality care and a pleasant environment for its residents. While there were some minor issues and concerns raised about staffing levels, most reviewers spoke positively about their experiences at this senior care facility.