Cedarhurst of Tesson Heights

Cedarhurst of Tesson Heights is a senior living community that has garnered a mixed bag of reviews from residents and their families. While some praise the facility for its cleanliness, engaging activities, and caring staff, others raise significant concerns particularly regarding food quality, management issues, and staffing levels. This multifaceted landscape paints a picture of a community that possesses both strengths and weaknesses. Many reviewers commend Cedarhurst for its vibrant atmosphere and active lifestyle offerings. Residents appreciate the extensive activities calendar that includes outings to local stores, restaurants, and attractions, keeping residents engaged in social interactions. Activities like bingo are mentioned as favorites among residents, showcasing how they can foster friendships within the community. Families express gratitude towards staff members who are described as friendly and attentive, going above and beyond to ensure that residents feel cared for. Some families have noted positive experiences with specific caregivers who display compassion and warmth towards their loved ones. On the other hand, several reviews highlight notable deficiencies in dining services at Cedarhurst. Multiple comments indicate dissatisfaction with food quality; many believe it could be significantly improved. Concerns also arose about the efficiency of service during meal times—instances where food arrives late or is served cold were frequently mentioned. The dining area itself has been critiqued for not being cleaned often enough, which detracts from the overall dining experience for residents. This aspect represents a critical area for potential improvement in an otherwise thriving residential environment. The issue of staffing appears to be another pressing concern within Cedarhurst of Tesson Heights. Several reviews refer to the high turnover rate among aides and nurses as detrimental to consistent care for residents. Families expressed frustration over insufficient assistance during communal meals as well as challenges related to housekeeping services which generally occur only bi-weekly. Some relatives even shared stories about needing to help their loved ones with basic tasks such as taking out the trash due to inadequate support from facility staff—a clear indicator of unmet needs among residents. While there are complaints regarding management attitudes and system inefficiencies—including reports about unfriendly office staff—the administration's inconsistency stands out in many narratives shared by families navigating care options for their loved ones. Issues related to personal care have raised alarms; one family recounted distressing situations surrounding hygiene practices where regular showers were neglected despite persistent communication with nursing administrators about their concerns. These matters highlight systemic problems that may require more than just surface-level fixes; they hint at deeper operational hurdles facing Cedarhurst. Despite these criticisms, many families affirm that overall satisfaction stems from positive relationships formed between staff members and residents along with shared camaraderie among those living at Cedarhurst of Tesson Heights. There’s no denying that several individuals find joy in their independence while enjoying scenic views near Mercy Hospital—an asset noted by various reviewers when weighing location advantages against perceived issues within facility management. In closing, Cedarhurst of Tesson Heights represents a complex reality where numerous factors converge into an experience unique to each resident's perspective or caregiver relationship with staff involved in day-to-day operations—a testament underscored by differing reviews reflecting personalized narratives around companionship versus oversight struggles inherent within any community setting today amidst industry-wide challenges faced across senior living facilities nationwide.