Saint Therese of Woodbury

Saint Therese of Woodbury has garnered a mixed bag of reviews from families and residents, reflecting a stark contrast in experiences and the quality of care provided by the facility. The overarching theme in most feedback points towards significant issues with staff attentiveness and basic care standards, while simultaneously highlighting some commendable attributes such as modern amenities and certain attentive staff members. Several families report difficult experiences regarding the personal care provided to their loved ones. One reviewer expressed discontent over the treatment their grandfather received during his recovery. He described numerous instances of mistreatment and negligence; for example, he recounted an occasion where a nurse forcefully administered medication without explaining its purpose, leaving him confused and distressed. Another concerning incident highlighted involved a staff member assisting him to the bathroom but failing to check on him afterward, which resulted in further complications requiring him to call for help multiple times before assistance arrived. Such accounts raise serious concerns about adherence to patient rights and protocols within the facility, painting a picture of inadequate personal care that can be alarming for prospective residents or their families. In addition to inadequate direct care, various reviews pointed out systemic issues that tarnish the reputation of Saint Therese of Woodbury. A family member noted how "inattentive staff" seemed unable to provide even basic support without direct prompting from relatives. For residents with mobility issues or those needing assistance with rehabilitation post-injury, this lack of initiative can become particularly troubling. Notably, one reviewer remarked on having to drive 25 miles just to facilitate exercise for their father because staff did not take proactive measures when it came to physical activities that aided recovery. This commentary emphasizes an underlying issue regarding staffing levels and training—two critical components necessary for a well-functioning healthcare environment. Despite these critiques surrounding caregiving practices, there are also positive sentiments expressing satisfaction with specific aspects of Saint Therese of Woodbury. Many families have positively acknowledged the modern amenities available at the facility—including beautifully designed spaces like swimming pools and libraries—along with activities tailored for seniors seeking engagement in communal living environments. Some residents mentioned enjoying organized activities such as crafts or musical performances, which contribute positively to overall morale within the community. Furthermore, positive interactions with certain members of staff were highlighted across several reviews. Although there is an apparent inconsistency regarding staff performance in terms of attentiveness and empathy toward patients' needs, some caregivers stood out by demonstrating genuine concern for their clients’ wellbeing. This dichotomy showcases how individual commitment can sometimes shine through amidst broader organizational shortcomings. On another note, several reviewers were impressed by the community's structure itself—originally drawn in by its amenities and Catholic values—which resonated deeply with some families who valued those aspects highly when searching for suitable accommodations for their loved ones. They marveled at features such as restaurant-style menus catering specifically to dietary restrictions (though complaints about food service accuracy also surfaced), along with opportunities for socializing among residents. In summary, while there are glimpses of warmth exemplified through dedicated caregiving by individual employees at Saint Therese of Woodbury—alongside appealing lifestyle offerings—the persistent reports outlining neglectful behavior raise significant red flags about patient care quality overall. As prospective residents consider this facility as an option for themselves or loved ones seeking assisted living arrangements, weighing both constructive reviews alongside critical observations will be imperative in making informed decisions about relocating into this community-oriented environment.