Charter House
Charter House in Rochester, MN is a vibrant assisted living community that offers a range of care options to cater to the individual needs of seniors.
Types of Care
About Charter House
Charter House in Rochester, MN is a vibrant assisted living community that offers a range of care options to cater to the individual needs of seniors. As a Continuing Care Retirement Community (CCRC), it provides residents with peace of mind knowing that they will have access to higher levels of care as their needs change over time. With its excellent amenities and dedicated care services, Charter House ensures that residents can enjoy a fulfilling and comfortable lifestyle. The community boasts an array of amenities designed to enhance residents' quality of life. These include a convenient beauty salon, cable or satellite TV for entertainment, devotional services off-site, and a charming dining room where nutritious meals are served daily. The living spaces are fully furnished and feature kitchenettes for added convenience. Indoor common areas offer opportunities for socializing and engaging with fellow residents, while outdoor spaces provide beautiful surroundings for relaxation and recreation. Residents can also stay connected through telephone and Wi-Fi/high-speed internet. Charter House takes pride in its comprehensive care services. With 24-hour supervision, residents receive the support they need around the clock. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers, ensuring safety and comfort. Coordination with healthcare providers is seamlessly facilitated by the community, promoting seamless communication between residents' medical team. Additionally, specialized care is provided for those with diabetes or special dietary restrictions. Residents at Charter House can look forward to an active lifestyle filled with stimulating activities. Community-sponsored events foster social connections among neighbors while devotional activities off-site cater to spiritual well-being. Scheduled daily activities provide opportunities for engagement and enjoyment. The surrounding area offers numerous options for convenience and entertainment. Seven cafes, parks, pharmacies, physicians, restaurants nearby ensure easy access to various services and leisurely pursuits. Transportation arrangements are available for medical appointments to further support residents' mobility and independence. In summary, Charter House in Rochester, MN is an exceptional assisted living community that prioritizes the needs and well-being of its residents. With its comprehensive care services, excellent amenities, and vibrant surroundings, Charter House offers a comfortable and fulfilling lifestyle for seniors seeking a supportive environment.
Review Summary
Charter House in Rochester, MN receives mixed reviews. Many residents and guests praise the supportive community, caring staff, engaging activities like the arts committee, and the convenience and affordability of guest apartments. Its location near Mayo Clinic and diverse meal options are also highlighted positively, particularly for long-term residents appreciating the multiple levels of care within the CCRC model. However, significant negative feedback exists concerning the administration, with accusations of incompetence, dishonesty, and ignoring family concerns. Some reviews also allege disrespectful treatment by nursing staff and a lack of respect, compassion, and integrity towards residents, leading some families to seek outside care. The environment is described by some as unwelcoming and unsafe. The reviews demonstrate a wide range of experiences, showcasing the positive aspects of community and location alongside serious concerns about leadership and care quality.
Pros
- Residents of Charter House express gratitude for the supportive community and leadership, emphasizing the caring nature of the staff.
- The arts committee and various activities at Charter House provide residents with opportunities to socialize and engage creatively.
- Guests appreciate the affordability and convenience of the guest apartments, particularly for those visiting Mayo Clinic.
- Many highlight Charter House as a fantastic seniors community with diverse meal options and a great location near essential services.
- Long-term residents commend the multiple levels of care available, making it a suitable choice for different needs in one place.
Cons
- The head administrator at Charter House is described as incompetent, dishonest, and unaccommodating.
- Concerns raised by residents' families have been ignored or met with lies from the administration.
- Residents, including the reviewer’s grandmother, have not experienced respect, compassion, or integrity from the staff.
- The nursing staff has treated residents without regard for their emotional and mental health needs.
- Many residents require outside care providers due to inadequate support within Charter House itself.
- The environment is characterized as unwelcoming and unsafe for senior citizens.
Amenities
Care Services
Photos
Frequently Asked Questions
Where is Charter House?
Charter House is located at 211 2Nd Street Nw, Rochester, MN 55901 in Olmsted County, Minnesota
What photos are available for Charter House in Rochester, Minnesota?
Charter House on seniors.fyi includes 5 photos including images showing windows, dining, brick building, office, reception, waiting area, interior, living room, and more.
Need Help Finding the Right Care?
Our senior care advisors can help you understand your options and find the perfect facility for your loved one. Get personalized recommendations based on your specific needs, budget, and location.
Get Free Consultation