New Perspective Senior Living | Prior Lake

The reviews for New Perspective Senior Living paint a complex picture of a facility that serves both its residents and their families in varying degrees. While many families express high satisfaction with the level of care and attentiveness their loved ones receive, there are notable concerns about pricing and the condition of the facilities. On one hand, numerous reviewers highlight the exceptional staff at New Perspective as a cornerstone of their positive experiences. Whether it’s Tim Emmer helping families navigate difficult transitions or caregivers demonstrating compassion and dignity to residents, many families appreciate the friendly atmosphere created by attentive employees. One resident shared feeling like part of a family since moving in, emphasizing how supportive staff are during challenging times. This sentiment is echoed throughout several testimonials, with appreciation for how nurses and management guide anxious residents through significant life changes. However, alongside these commendations lies criticism regarding excessive charges and rising costs. One reviewer expressed outrage over being charged exorbitant fees for carpet replacement and appliance repairs, asserting that corporate greed underlies these practices. Additionally, a steep 18.75% rent increase within just one year has left some families feeling financially constrained. Such complaints suggest that while residents may receive quality care, families could face unexpected financial burdens as they manage living expenses. Furthermore, potential residents should be aware of mixed impressions regarding the physical state of the community itself. Reviews mention that while New Perspective maintains cleanliness, many units appear rundown and would greatly benefit from remodeling efforts. Inspecting multiple communities before choosing New Perspective led some reviewers to feel this particular facility was by far superior; however, ongoing concerns about unit conditions indicate an area needing attention to better align with expectations of prospective residents. Activities offered at New Perspective enrich the lives of its residents significantly; reviews laud the variety available—from bingo games and arts-and-crafts sessions to outings at local restaurants and even live music events. Residents can participate in spiritual gatherings catering to different faiths as well as partake in wellness activities such as monitoring blood pressure and weight—a service most families view positively. These amenities serve to create an engaging environment where seniors can thrive socially while receiving necessary support from staff. Conversely, not all experiences were favorable when it came to acclimatization procedures for new residents—particularly those requiring memory care services. Some reviews point out that new arrivals felt neglected or institutionalized once admitted to memory care units; it seems there may be shortcomings in how new residents are integrated into daily life at New Perspective. Instances where individual input was disregarded underscore a potential disconnect between management philosophy and resident needs, leading some families to feel frustrated or concerned over their loved ones' well-being during initial adjustments. In summary, perspectives on New Perspective Senior Living reveal a facility characterized by excellent staff engagement sprinkled with underlying financial issues and room for improvement concerning physical upkeep and integration processes for newcomers—especially those with memory impairments. Families who prioritize compassionate care might find great value here but should remain vigilant regarding overall costs alongside maintaining open lines of communication with staff about any challenges encountered on behalf of loved ones residing within this community.